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1、Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.文件标准化与日常管理讲义（简化版 ） Document system standardization and Daily managemen
2、tEvaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.一，标准化（standardization）n标准化：所谓标准化，就是将企业里有 各种各样的规范，如：规程、规定、规 则、标准、要领等等，
3、这些规范形成文 字化的东西统称为标准（或称标准书） 。制定标准，而后依标准付诸行动则称 之为标准化。Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.标准化要点Key point of st
4、andardizationn那些认为编制或改定了标准即认为已完 成标准化的观点是错误的，只有经过指 导、训练才能算是实施了标准化。Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.标准化的四
5、大目的 Four purposes of standardizationn在工厂里，所谓“制造“就是以规定的成本 、规定的工时，生产出品质均匀、符合规 格的产品。如果制造现场的作业如工序的 前后次序随意变更，或作业方法、作业条 件随人而异有所改变的话，一定无法生产 出符合上述目的的产品。因此，必须对作 业流程、作业方法、作业条件加以规定并 贯彻执行，使之标准化。Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Sl
6、ides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.标准化有以下四大目的：n技术储备、n提高效率、n防止再发、n教育训练。Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.
7、2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.标准化的意义n标准化的作用主要是把企业内的成员所积累的 技术、经验，通过文件的方式来加以保存，而 不会因为人员的流动，整个技术、经验跟着流 失。这样就做到个人知道多少，组织就知道多 少，也就是将个人的经验（财富）转化为企业 的财富。更因为有了标准化，每一项工作即使 换了不同的人来操作，也不会因为不同的人， 在效率与品质上出现太大的差异。Evaluation only.Evaluation only. Created with Aspose.S
8、lides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.标准化的意义n如果没有标准化，个人将所有曾经发生 过问题的对应方法、作业技巧等宝贵经 验装在脑子里带走后，新员工可能重复 发生以前的问题，即便在交接时有了传 授，但凭记忆很难完全记住。没有标准 化，不同的师傅将带出不同的徒弟，其 工作结果的一致性可
9、想而知。 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.标准化实施步骤n流程图绘制n任务职掌确定n表单设计nKPI设定Evaluation only.Evaluation only. C
10、reated with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.1.业务流程图flowchartEvaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile
11、5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.2.业务流程图flowchartEvaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client
12、 Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.3.业务流程图flowchartEvaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.C
13、opyright 2004-2011 Aspose Pty Ltd.4.作业流程图绘制注意事项Attentionn1，文不如表，表不如图。要简单，通俗易懂具有可读性 。n2, PDCA循环的运用。n3, 运用通用专业术语。n4, 重点在于流程图中交接点（即两个部门交接处）n5, 流程图要与相关部门进行讨论，忌讳“闭门造车”n6, 流程与实际相符，具有可操作性Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slid
14、es for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.5、请采购作业流程Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 A
15、spose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.作业1n现场用10分钟绘制本部门作业流程图 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd
16、.常见应修改的作业流程Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.常见应修改的作业流程Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.流程修改注意事项n1, 部门责、
