《英语酒吧服务》由会员分享，可在线阅读，更多相关《英语酒吧服务（24页珍藏版）》请在金锄头文库上搜索。
1、Bar Service,Classification of Bars,Classification of bars,Main Bar/Cash Bar,Gentleman Bar,Grand Bar,Service Bar,Banquet Bar,Key Points of Bar service,在不打扰客人的情况下，呈送和添加饮料时要报名称。 “Your Bloody Mary, sir/madam.”当知道客人姓名时，就要称呼他的名字。,在拿走空杯之前一定要问客人是否需要另一杯饮料。 “Would you like another one?”,Key Points of Bar serv
2、ice,客人之间讲话时不要侧身细听，也不要插话。 不可催促客人饮酒，也不可因客人饮得过多、或太少、或时间太长而流露出不耐烦的情绪。,热情接待所有客人，不厚此薄彼。 客人喝醉了也不能有轻慢的态度。喝醉的客人离桌，应暂留其物品原样，以备核查。,The Steps of Bar Services,Order, posture, etc.,Label, producing area, rank,Keep in mind some tips,Pure wine,Show to the guest,Open the bottle,1.asking 2.repeat& affirm 3.place an o
3、rder,Take orders,Etiquette of Bar service,在对客人进行葡萄酒服务之前需检查： 是否是客人点的酒；所点酒的正确年份，酒的温度是否适当；商标是否完好；瓶身是否干净。,向客人展示酒标，请客人尝试后才开始服务， “Would you taste it, sir/madam?”,Etiquette of Bar service,从客人的右侧用右手服务。 不要离的太远，也不可靠的太近。,斟倒酒水时，其酒瓶口应与杯口保持一定的距离。 以保持卫生及避免操作时发出声响，动作要轻、稳、准、优雅大方。斟酒时酒标要面向客人。,Etiquette of Bar service,
4、斟酒量： 中餐中：白酒（Chinese Wine）、红葡萄酒（Red Wine）、黄酒（Yellow Wine）斟入杯中应为八分满；斟倒啤酒时，应为八分酒液、而成泡沫。 西餐中：红葡萄酒、白葡萄酒（White Wine）均为六分满；白兰地酒（Brandy）斟两分满，即酒杯横放时，杯中酒液与杯口齐平；烈性酒（Spirits）通常与白兰地相同。 斟倒各种饮料时，无论中餐还是西餐，均以八分满为宜。,Etiquette of Bar service,斟酒顺序： 女士优先，客人优先，主人最后。如客人选用了多种酒，一般的顺序是：红葡萄酒白酒啤酒,剩下的酒不多时，在平均分给客人后要礼貌地问客人是否还需要另外
5、一瓶 “Would you like to have another bottle?”,Useful expression,Good evening! Welcome to X X. Welcome back. Hope you had a good trip. (For guests who pay a return visit. ) Nice to see you again, Mr. XX/ Ms. XX. How are things going these days?,Welcome：,Farewell：,Have a good evening/ a pleasant weekend
6、. Good night. Hope you come again soon. Have a pleasant journey home. Happy landing!,Useful expression,Here is the wine list, sir. Please take your time. Would you care for a drink before dinner? Would you like an aperitif before your meal? Any wine or soft drinks for the ladies? Would you like coff
7、ee or tea, sir? What would you like to drink?,点酒水时询问：,Useful expression,Would you like a bottle of red wine/white wine to go with your beef/seafood? I think that red Bordeaux would go very well with your chicken. Would you care for something a little stronger? If you prefer something milder, we have
8、 rice wine. The Zhangyu dry red wine is rather mild for the ladies. Would you like to try some?,当客人需要你的推荐时：What would you recommend?,Useful expression,Since you ordered the Sashimi, Id suggest Japanese Sake to go with your meal. Since you have come all the way to China, we would recommend the Chines
9、e wine. We have Vodka if you prefer strong liquor. Rice wine goes perfectly with crabs.,当客人需要你的推荐时：What would you recommend?,Useful expression,Would you like to have some beer to sooth you after all the spicy food? We have different kinds of canned and bottle beers, as well as draft beer and black b
10、eer. We have recently added Kirin from Japan to our selection. Would you care for some? Would you like to try our house wine?,当客人需要你的推荐时：What would you recommend?,Useful expression,We have San Miguel on tap and Tsing Tao in bottles. Kirsch is very popular with our guests. Moutai is one of the most f
11、amous liquors in China and never goes to the head. Tsing Tao is our local beer. It is well known around the world. It is inexpensive and tastes excellent also.,介绍酒水,Useful expression,Moutai is one of the most famous Chinese liquors. We have Moutai with 56%-alcohol and 38%-alcohol. The Guangdong rice
12、 wine is milder than those from the north of China. The canned coke costs 7 yuan. The bottled coke costs 10 yuan.,介绍酒水,Useful expression,We have fresh orange juice, apple juice, mango juice, watermelon juice, pear juice and carrot juice. Each costs 15 yuan. Chinese yellow wine is very popular in Chi
13、na. We have Shaoxing Jia Fan Jiu, Longyan Chen Gang Jiu and Jimo Jiu. Wu Liang Ye liquor has been assigned for state banquets.,介绍酒水,Useful expression,A taste of the mellow and full-bodied wine can leave a pleasant lingering aftertaste. Moderate drinking of it will help promote blood circulation and
14、dispel cold, as well as refresh oneself and remove fatigue.,介绍酒水,Useful expression,How is the temperature/bouquet/taste/ color of the wine? May I serve the XX now, sir? I think the Bordeaux should be decanted now and allowed to breathe for a little while. Your Remy Martin, please. Would you like to
15、taste it? I will put the cork here.,席间酒水服务,Useful expression,The same again, sir? How about one for the road? A night-cap before retiring, sir? How about another half, sir? Would you like to try another kind of our new style? It is very popular after launched.,建议客人再喝一杯,Conversation,S: Good evening,
16、sir. Would you care for some wine with your meal? G: Yes, please. S: Heres our wine list. G: Well, I have no idea, what would you recommend? S: Since you ordered Chinese food, Id suggest you try some Chinese wine. We have Chinese rice wine and Chinese white liquor.,Recommend Chinese Wine S=sommelier G=guest,Conversation,G: Are there any differences between them? S: Yes. Chinese rice wine is made from rice or sticky rice, the Chinese white wine is made from barley, wheat or Chi
