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1、TEAMBUILDING TEAMBUILDING Group Acollectionoftwoormoreinteractingindividualswithastablepatternofrelationshipsamongthem whosharecommongoalsandwhoperceivethemselvesasbeingagroup EssentialsofagroupSocialinteractionStablestructureCommoninterestsPerceivethemselvesaspartofgroup Team Ateamisasmallnumberofp
2、eoplewithcomplementaryskillswhoarecommittedtoacommonpurpose performancegoals andapproachforwhichtheyholdthemselvesmutuallyaccountable Thisdefinitionhighlightstheessentialsofateamorinotherwordstheteambasics Herethefocusoremphasisisonthreecharacteristics smallnumber complementaryskillsandcommitment Th
3、esearewhatbasicallydifferentiatesateamfromagroupandmakesateamsomethingmuchmoreproductiveandresultorientedthanagroup Weshallanalyzethem Smallnumber fivetotenpeopleComplementaryskills appropriatebalanceormixofskillsandtraitsCommitmenttoacommonpurposeandperformancegoals specificperformancegoalsareanint
4、egralpartofthepurpose Commitmenttoacommonapproach teammembersmustagreeonwhowilldoaparticularjob developacommonapproach Mutualaccountability atitscore teamaccountabilityisaboutthesincerepromiseswemaketoothers ourselves commitment trust DIFFERENCEBETWEENAGROUPANDTEAM GROUPStrong clearlyfocused Individ
5、ualaccountability Thegroup spurposeisthesameasthebroaderorganizationalmission Individualworkproducts Runsefficientmeetings Measuresperformanceindirectlybyitsinfluenceonothers Discusses decides anddelegates TEAMSharedleadershiproles Individualandmutualaccountability Specificteampurposethattheteamdeli
6、vers Collectiveworkproducts Encouragesopen endeddiscussions activeproblemsolvingmeetings Measuresitseffectivenessdirectbycollectiveworkproducts Discusses decides doesrealworktogether TEAMWORK Veryoftenweusethewordteamworkinourorganizationalcontextwithoutperhapsfullyunderstandingwhatwemeanbyteamwork
7、Teamworkisanabstractconcept Itrepresentsasetofvaluesthat Encouragesbehaviourssuchaslistening respondingtoviewpointsofothers givingbenefitofdoubttoothers Providingsupporttothosewhoneedit Recognizingtheinterests achievementsofothers Alsopromoteperformanceasindividualsandtheperformanceoftheentireorgani
8、zation RESISTANCETOTEAMSINORGANISATIONS Thoughaverylargenumberofpeoplebelieveintheargumentforgreaterfocusonteams yetwhenitcomestousingtheteamapproach thepeoplearereluctanttorelyonteams Threeprimarysourcesforpeople sreluctanceaboutteamsthatstandoutare Lackofconviction Somepeopledonotbelievethatteams
9、reallydoperformbetterthanindividuals Othersthinkthatteamsareprobablyuseful fromahumanrelationspointofview butarehindrancewhenitcomestoworkproductivityanddecisiveaction Personaldiscomforttootimeconsuming toouncertainortoorisky Weakperformanceethics Someorganizationslackcompellingpurposethatwouldappea
10、lrationallyandemotionallytotheirpeople Atworst theenvironmentofinternalpoliticsorexternalpublicrelationshipunderminesthemutualtrustandopennessuponwhichteamsdepend TEAMDEVELOPMENT PERFORMANCE Greatpeopledon tequalgreatteams TomPetersStagesofteambuilding Stage1 Forming Teamacquaints establishesgroundr
11、ules Stage2 Storming Membersresistcontrolbygroupleadersandshowhostility Stage3 Norming Membersworktogetherdevelopingcloserelationships feelingsofcamaraderie Stage4 Performing Teammembersworktowardgettingtheirjobdone Stage5 Adjourning Teammaydisbandonachievingtheirgoalsorbecausemembersleave STAGE WIS
12、EBEHAVIOURS WorkingGroup PseudoTeam PotentialTeam RealTeam HighPerformanceTeam TeamEffectiveness PerformanceImpact TEAMPERFORMANCECURVE WorkingGroup Presentsafewerrisks Ifperformanceaspirantscanbemetthroughindividualsdoingtheirrespectivejobswell theworkinggroupapproachismorecomfortableandlessdisrupt
13、ive PseudoTeam Thisisacasewherethereisaneedofincrementalperformance Pseudoteamsaretheweakestofall PotentialTeam Thisteamismakinganefforttoimproveitsperformance howeveritrequiresmoreclarityaboutpurpose goals moredisciplineinevolvingacommonapproach RealTeam Realteamsareabasicunitofperformance HighPerf
14、ormanceTeam ThisisagroupthatmeetsalltheconditionsofRealteams andhasmemberswhoarealsodeeplycommittedtooneanother spersonalgrowthandsuccess CHARACTERISTICSOFEFFECTIVETEAMS Teammembersshouldfeelthattheirparticipationisimportantandpersonallybeneficialtothem Teamsshouldonlyremainintactassingleentitiessol
15、ongtheyareworkingonaparticularproblem Wheneverpossible theteamshouldincludesomeofthepersonswhowillberesponsibleforimplementingthedecision Membersofateammustpossesstheappropriatebalanceormixofskillsandtraits Ateamshouldbearoundof5to15membersmaximum Membersoftheteamsshouldhaveknowledgeandinformationth
16、atisrelevanttotheproblemandtask Itisnecessaryfortheteamtoselectaleader Theinfluenceofmembersondecisionsinteamsshouldbebasedontheircapacitytocontribute relevantexpertise andnotontheauthoritytheypossessintheorganization Teamdecisionsshouldbeintegratedwiththenormalorregulardecisionsofthedepartmentsorunitsfromwhichthemembersaredrawn Conflictsthatdevelopwithinshouldbeconfrontedandresolvedwithaproblemsolvingapproach insteadofbeingavoidedorsmoothedover CHARACTERISTICSOFINEFFECTIVETEAMS Youcannoteasilyd
