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1、POLICY & PROCEDURE政策与程序 POLICY & PROCEDURE政策与程序Human Resources Department人力资源部CONTENTS 目录 Section A HR/PP/Organisation Policy Guidelines 组织政策指南Authority and Responsibility for Policy Making制定政策的权限和责任A-01Change of Existing Policies 现有政策的变更A-02The Organization Chart 组织机构图 A-03Creation of New Positions
2、 新职位的设立 A-04Manpower Budget 人力预算 A-05Equal Employment Opportunity 平等就业机会 A-06Payroll Procedure 工资支付程序 A-07Employee Attendance 员工考勤A-08Working Hours 工作时间 A-09Duty Meals 工作餐 A-10Employee Satisfaction Survey 员工意见调查A-11Section B HR/PP/Employment聘用Manpower Sourcing 人力来源 B-01General Recruitment Procedure
3、招聘程序 B-02Re-hiring of Former Employees 离职员工的再聘 B-03Employment of Relatives 亲属的聘用 B-04Marriage Between Employees 员工间的婚姻 B-05Hiring of Casual Labour 临时工的雇用 B-06Application for Employment 求职申请 B-07Pre-Employment Medical Examination 聘用前体检 B-08Employee Orientation 员工入职培训B-09Reference Checks 背景资料验证 B-10Em
4、ployment Certification/Reference Letter 聘用证明/推荐信 B-11Section C HR/PP/Personnel Actions 人事变动Probation 试用期C-01Promotion 升职C-02Employee Resignation 员工辞职C-03Involuntary Termination 解雇C-04Transfer 调职C-05Retirement 退休C-06Exit Interview离职面谈C-07Employee Grievance员工意见C-08Employee Counselling 员工辅导C-09Discipli
5、nary Actions 纪律处分C-10Performance Management 工作表现评估C-11 Section D HR/PP/Compensation & Benefits 福利Overtime 加班 D-01Employee Accident 员工工伤事故 D-02Annual Leave 年假 D-03Excused Leave (Unpaid Leave) 事假（无薪假期） D-04Compassionate Leave丧假 D-05Public Holidays 法定假日 D-06Marriage Leave 婚假 D-07Maternity Leave 产假 D-08
6、Sick Leave 病假 D-09Duty Meals Benefits 工作餐待遇 D-10Laundry & Dry Cleaning Discounts 洗衣折扣 D-11Food & Beverage Discounts 餐饮折扣 D-12Employee Birthday 员工生日 D-13IHG Employee Room Benefit Program 洲际酒店集团员工住店优惠计划 D-14Section E HR/PP/Employee Record & Facilities 员工记录及设备Employee Files 员工档案 E-01Change of Personal
7、Particulars 个人信息的变更 E-02Staff Identity Card 员工证 E-03Name Badge 名牌 E-04Time Card 考勤卡 E-05Lockers 更衣柜 E-06Locker Room 更衣室 E-07Uniform 制服 E-08Employee Notice Boards 员工布告栏 E-09Employee Newsletter 员工简报 E-10Section F HR/PP/Miscellaneous 其它政策Employee Recognition 员工关心计划 M-01Section G HR/PP/Training & Develo
8、pment 培训与发展Training Bond 培训合同T-01 Subject 主题：Authority and Responsibility for Policy Making制定政策的权限和责任No.: HR/PP/A-01 Effective Date: At Hotel Opening Supersedes: Total Page(s): One Prepared By: Director of Human Resources Distribute To:All Department HeadsApproved By: General ManagerPOLICY 政策The Gen
9、eral Manager with the following members of the Management Team will exercise overall and ultimate authority and responsibility for Human Resources Policies.总经理及下列管理成员将全权负责人力资源政策的制定和执行。Director of Finance & Business Support财务总监Director of Human Resources 人力资源总监Director of Human Resources will determi
10、ne the necessity of implementing policies regarding general Human Resources Policies in the Hotel.人力资源总监将根据酒店需要制定相关的人力资源政策。Director of Human Resources will draft the policy and submit to both the General Manager and Director of Finance & Business Support for perusal.人力资源总监将起草相关政策并呈交给总经理和财务总监以供审阅。The
11、 General Manager will sign and approve all Policy and Procedure of Human Resources Department.总经理将签字批准全部人力资源部政策与程序。The approved Policy and Procedure shall be circulated to all Department Heads as a valid document governing the Hotels Rules and Regulations.经批准的政策与程序将作为指导酒店规章制度的有效文件分发至所有部门经理。- 完 -Subject 主题：Change of Existing Policies 现有政策的
