Lesson-05--Leadership--旅游管理专业英语PPT课件

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1、LESSON FIVE Leadership Text LeadershipNotesVocabularyComprehensionDiscussionExercisesTranslationWritingFurther ReadingCaseStudyofGreyhoundLines,Inc.TermsERGtheoryhumanresourcesmanagementProfile JackWelch,Jr.ReferencesThedefinitionofLeadershipFiveimportancepotentialsourcesofpowerTraditionalapproaches

2、tostudyingleadershipThreegeneralcategoriesofleadershipbehaviorNewdevelopmentsThe EndTHE DEFINITION OF LEADERSHIPWhatisleadership?Whatmakesagreatleader?VisionWHAT MAKES A GREAT LEADER? Leadershipcanbetaughtandlearned.Leadershipseemstobethemarshalingofskillspossessedbyamajoritybutusedbyaminority.vt. T

3、o arrange, place, or set in methodical order.WHAT IS LEADERSHIP? Aleaderisonewhoinfluencesotherstoattaingoals.Thegreaterthenumberoffollowers,thegreatertheinfluence.Andthemoresuccessfultheattainmentofworthygoals,themoreevidenttheleadership.Thisdefinitionmaybeaccurate,butitfailstocapturetheexcitementa

4、ndintriguethatdevotedfollowersandstudentsofleadershipfeelwhentheyseeagreatleaderinaction.Also,itgivesusfewcluesaboutwhatorganizationalleadersdoorwhatitreallytakestogainentryintoFortunesHallofFameforU.S.BusinessLeadership.(especially in the USA) it refers to a building or room containing small statue

5、s or similar memorials of people who have become famous in a particular activity. n. Strong attractiveness or appeal. Certain qualitiesLeadership and managementLeadership MetaphorsLeadership by a groupScientific theories of leadershipVISION Theimportantpoints ReasonsoffailtureResponsibilitiesVISION

6、Thefacultyofseeing:eye,eyesight,seeing,sight.Archaiclight1. See see/not see. Unusualorcreativediscernmentorperception:farsightedness,foresight,prescience. See foresight.Anillusorymentalimage:daydream,dream,fancy,fantasy,fiction,figment,illusion,phantasm,phantasma,reverie. See real/imaginary.Somethin

7、gthatisforetoldbyorasifbysupernaturalmeans:divination,oracle,prophecy,soothsaying,vaticination.See foresight.Theymovepeopleandorganizationsindirectionstheyotherwisewouldnotgo.Theymaylaunchenterprises,buildorganizationcultures,winwars,orotherwisechangethecourseofevents.Theyaregiftedstrategistswhoseiz

8、eopportunitiesothersoverlook,buttheyarealsopassionatelyconcernedwithdetailsallthesmall,fundamentalrealitiesthatcanmakeormarthegrandestofplans.vt. To inflict damage, especially disfiguring damage, on; to impair the soundness, perfection, orintegrity of; spoilOutstandingleadershavevision.Theleadersjob

9、istocreateavision.Havingavisionforthefutureandcommunicatingthatvisiontoothersareknowntobeessentialcomponentsofgreatleadership.Avisionisamentalimageofapossibleanddesirablefutureoftheorganization.Greatleadersseeintheirvisionwhatothershavenotthoughtof.Theystrivetorealizesignificantachievementsthatother

10、shavenot.THE IMPORTANT POINTS AvisionisnecessaryforeffectiveleadershipApersoncandevelopavisionforanyjob,workunit,ororganizationMostpeople,includingmanagerswhodonotdevelopintostrongleaders,donotdevelopaclearvisioninstead,theyfocusonperformingorsurvivingonaday-by-daybasis.REASONS OF FAILTUREAninapprop

11、riatevisionmayreflectmerelytheleadersinternalneeds.Ainappropriatevisionmayignorestakeholderneeds.Ainappropriatevisionmaybebasedonaseriousmiscalculationoftheresourcesneededandavailabletoachieveit.Theleadermuststayabreastofenvironmentalchanges.RESPONSIBILITIES Effectivemanagersarenotnecessarilytruelea

12、ders.Managersmustdealwiththeongoing,day-to-daycomplexitiesoforganizations.Whilemanagersengageinplanningandbudgetingroutines,leaderssetthedirectionorcreateavisionforthefirm.Managementrequiresstructuringtheorganization,staffingitwithcapablepeople,andmonitoringactivities;leadershipgoesbeyondthesefuncti

13、onsbyinspiringpeopletoattainthevision.Greatleaderskeeppeoplefocusedonmovingtheorganizationtowarditsidealfuture,motivatingthemtoovercomewhateverobstacleslieintheway.FIVE IMPORTANCE POTENTIAL SOURCES OF POWER Theleaderwithlegitimatepowerhastheright,orauthority,totellsubordinateswhattodo;Theleaderwhoha

14、srewardpowerinfluencessubordinatesTheleaderwithcoercivepowerhascontroloverpunishments;Theleaderwithreferentpowerhaspersonalcharacteristicsthatappealtoothers;Theleaderwhohasexpertpowerhascertainexpertiseorknowledge;TRADITIONAL APPROACHES ThetraitapproachThebehavioralapproachThesituationalapproach.n.

15、A distinguishing feature, as of a persons character. effective leader behaviors vary from situation to situation. The leader should first analyze the situation and then decide what to do. Look before you lead.THE TRAIT APPROACH Istheoldestleadershipperspectiveandwasdominantforseveraldecades.Thisappr

16、oachseemslogicalforstudyingleadership.Focusesonindividualleadersandattemptstodeterminethepersonalcharacteristics(traits)thatgreatleadersshare.GreatleadersGREAT LEADERS WinstonChurchillAlexandertheGreatGandhiNapoleonMartinLutherKingTHE PERSONALITY TRAITS OF EFFECTIVE LEADERS DriveLeadershipmotivation

17、IntegritySelf-confidenceKnowledgeofthebusinessTheabilitytoperceivetheneedsandgoalsoffollowersandtoadjustonespersonalleadershipapproachaccordingly.THE BEHAVIORAL APPROACH Itattemptstoidentifywhatgoodleadersdo. Should leaders focus on getting the job done or on keeping their followers happy? Should th

18、ey make decisions autocratically or democratically?THREE GENERAL CATEGORIES OF LEADERSHIP BEHAVIOR BehaviorsrelatedtotaskperformanceGroupmaintenanceEmployeeparticipationindecisionmakingNEW DEVELOPMENTS SubstitutesforleadershipCharismaticleadershipEmpowermentTransformationalleadershipLeadershipagenda

19、SUBSTITUTE FOR LEADERSHIPSituationalsubstitutescanprovidethesameinfluenceonemployeesthatleadersotherwisewouldhave.Certainsubordinate,task,andorganizationalfactorsaresubstitutesfortaskperformance-orientedandgroupmaintenance-orientedleaderbehaviors.E.G.Groupmaintenancebehaviorswillhavelessimpactifsubo

20、rdinatesalreadyhaveaclosely-knitgroupSubordinateshaveaprofessionalorientationThejobisintrinsicallysatisfyingThereisgreatphysicaldistancebetweenleaderandsubordinates.Taskperformanceleadershipislessimportantifsubordinateshavealotofexperienceandability,feedbackissuppliedtoemployeesdirectlyfromthetaskor

21、bycomputer,ortherulesandproceduresarerigid.Theconceptofsubordinatesforleadershipdoesmorethanindicatewhenaleadersattemptsatinfluencewillandwillnotwork.Itprovidesusefulandpracticalprescriptionsforhowtomanagemoreefficiently.CHARISMATIC LEADERSHIPCharismaisaratherevasiveconcept;itiseasytospotbuthardtode

22、fine.Accordingtoonedefinition,charismapacksanemotionalwallopforfollowersaboveandbeyondordinaryesteem,affection,admiration,andtrust.Thecharismaticisanidolizedhero,amessiahandasavior.Charismaticleadersaredominantandself-confidentandhaveastrongconvictioninthemoralrighteousnessoftheirbeliefs.Theystrivet

23、ocreateanauraofcompetenceandsuccessandcommunicatehighexpectationsforandconfidenceinfollowers.Charismaticleaderarticulatesideologicalgoals.Leaderswhopossessthesecharacteristicsinspireintheirfollowerstrust,confidence,unquestioningacceptance,willingobedience,emotionalinvolvement,affectionfortheleader,a

24、ndhigherperformance.CharismaticauthorityReligiouscharismaticleadersPoliticalcharismaticleadersEMPOWERMENTEnhancingtheirconfidenceintheirabilitytoperformtheirjobsandtheirbeliefthattheyareinfluentialcontributorstotheorganization.ResultsinchangesinemployeesbeliefsTheresultisthatpeopletakemoreinitiative

25、andpersevereinachievingtheirgoalsandtheirleadersvisioneveninthefaceofdifficulty.EMPOWERING PEOPLE MEANS :AllowingthemtoparticipateindecisionmakingExpressingconfidenceintheirabilitytoperformathighlevelsDesigningtheirjobssotheyhavegreaterfreedomSettingmeaningfulandchallenginggoalsApplaudingoutstanding

26、performanceEncouragingpeopletotakepersonalresponsibilityfortheirwork.TRANSFORMATIONAL LEADERSHIPChangethingsfromwhatcouldbetowhatisThreeprimarywaysThefourskillsTHREE PRIMARY WAYS OF GENERATE EXCITEMENT FirstTheyarecharismatic.SecondTheygivetheirfollowersindividualizedattention.ThirdTransformationall

27、eadersareintellectuallystimulating.THE FOUR SKILLS TohaveavisionTocommunicatetheirvisionTobuildtrustbybeingconsistent,dependable,andpersistentTohaveapositiveself-regard.LEADERSHIP AGENDA Dwight Eisenhower Three ActivitiesTHREE ACTIVITIES Createanagendaforchangefortheirbusiness.Developinterpersonalne

28、tworksandotherresourcesthatcanhelpthemaccomplishtheiragendas.Ensuringthatthenetworksaresuccessfulatimplementationoftheagenda.Suchanagendashouldincludeavisionofwhatcanbeandwhatshouldbe.Thisvisionshouldintoaccountthelegitimatelong-terminterestsoftheorganizationsstakeholders.Theagendashouldalsoincludea

29、strategyforachievingthevision.n. One who has a share or an interest, as in an enterprise.Thesuccessfulgeneralmanagersshoulddevelopinterpersonalnetworksandotherresourcesthatcanhelpthemaccomplishtheiragendas.Thenetworkmustincludeahighlymotivatedcoregroupofpeoplewhoarecommittedtomakingthevisionareality

30、andhavethekeysourcesofpowerneededtoimplementtheleadersstrategy.Oncetheseagendasandnetworksareinlargelyinplace,thesuccessfulmanagersturntheirattentiontoensuringthatthenetworksaresuccessfulatimplementationoftheagenda.Creatingvisionaryagendas,buildingnetworks,andimplementingtheagendasarekeyingredientso

31、feffectiveleadership.DO CERTAIN QUALITIES MAKE A LEADER?Talentandtechnical/specificskillatsometaskathand.InitiativeandentrepreneurialdriveCharismaticinspiration-attractivenesstoothersandtheabilitytoleveragethisesteemtomotivateothersPreoccupationwitharle-adedicationthatconsumesmuchofleaderslife-servi

32、cetoacause.Aclearsenseofmission-cleargoals-focuscommitmentResults-orientation-directingeveryactiontowardsamission-prioritizingactivitiestospendtimewhereresultsmostaccrueOptimism-veryfewpessimistsbecomeleadersRejectionofdeterminism-beliefinonesabilitytomakeadifferenceAbilitytoencourageandnurturethose

33、thatreporttothem-delegateinsuchawayaspeoplewillgrowRlemodels-takeonapersonathatencapsulatesthemission-leadbyexampleLEADERSHIP AND MANAGEMENTLeadershiplinkscloselywiththeideaofmanagement,somewouldregardthetwoassynonymous.youcanviewleadershipasbeingeither:CentralizedordecentralizedBroadorfocusedDecisi

34、on-orientedormorale-centredIntrinsicorderivedfromsomeauthorityLEADERSHIP METAPHORSAneffectiveleaderresemblesanorchestraconductorinsomeways.He/shehastosomehowgetagroupofpotentiallydiverseandtalentedpeople-manyofwhomhavestrongpersonalities-toworktogethertowardacommonoutput.LEADERSHIP BY A GROUPIncontr

35、asttotoleratingleadershipasapositionofauthority,somehighlysuccessfulorganizationshaveadoptedapragmaticapproachwhentheyfoundthattheroleofbosscoststoomuchinteamperformance.SCIENTIFIC THEORIES OF LEADERSHIPFiedlercontingencymodelLeadershipparticipationmodelPath-goalmodelSituationalleadershiptheoryTrait

36、theoryFunctionalleadershipmodelManagerialgridmodelLeadershiptrainingresourcesCharcateristicsofleadersandleadershipNarcissisticleadersLEADER Somethingorsomeonethatshowstheway:conductor,director,escort,guide,lead,pilot,shepherd,usher. See show/hide.Aleadingcontestant:front-runner,numberone. See preced

37、e/follow.Onewhoishighestinrankorauthority:boss,chief,chieftain,director,head,headman,hierarch,master.Slanghoncho.Idioms:cockofthewalk. See over/under.Aprofessionalpoliticianwhocontrolsapartyorpoliticalmachine:boss,chief. See over/under.Animportant,influentialperson:character,dignitary,eminence,lion,

38、nabob,notability,notable,personage.Informalbig-timer,heavyweight,somebody,someone,VIP.Slangbigshot,bigwheel,bigwig,muckamuck. See important/unimportant.Aprominentarticleinaperiodical:feature,lead. See words.POWER MAY BE HELD THROUGH:DelegatedauthorityPersonalorgroupcharismaAscribedpowerExpertise(Abi

39、lity,Skills)PersuasionKnowledgeMoneyForce(violence,militarymight,coercion).MoralsuasionApplicationofnon-violenceOperationofgroupdynamicsSocialinfluenceoftraditionFRENCH AND RAVENS FIVE FORMS OF POWERCoercivepowerRewardpowerLegitimatepowerReferentpowerExpertpowerWINSTON CHURCHILLPolitical Leader / Wr

40、iter / World War II FigureBorn:30November1874Birthplace:BlenheimPalace,Oxfordshire,EnglandDeath:24January1965Best Known As:IndefatigableprimeministerofBritainduringWorldWarIIALEXANDER THE GREATEmperorBorn:356B.C.Birthplace:Pella,MacedoniaDeath:323B.C.(causeuncertain)Best Known As:Conqueroroftheancie

41、ntworldOfallthosewhohavesetouttoconquertheworld,AlexandertheGreatcameclosesttofinishingthejob.ThesonofKingPhillipIIofMacedon,AlexanderwaseducatedbythephilosopherAristotleandfirstledtroopsatage18.AfterhisfathersdeathhewhippedthesuperpowerPersiansandconqueredmuchofthecivilizedworld.Hediedsuddenlyatage

42、33afteraboutofheavydrinking;somesuggesthewaspoisoned,thoughnocauseofdeathhaseverbeenproved.MOHANDAS GANDHIPolitical Leader / ActivistBorn:2October1869Birthplace:Porbandar,IndiaDeath:30January1948(assassinated)Best Known As:Non-violentleaderofIndianindependenceHestudiedlawinEngland,thenspent20yearsde

43、fendingtherightsofimmigrantsinSouthAfrica.In1914hereturnedtoIndiaandbecametheleaderoftheIndianNationalCongress.Gandhiurgednon-violenceandcivildisobedienceasameanstoindependencefromGreatBritain,withpublicactsofdefiancethatlandedhiminjailseveraltimes.In1947heparticipatedinthepostwarnegotiationsthatled

44、toIndianindependence.HewasshottodeathbyaHindufanaticin1948.HeissometimescomparedwithfellowhumanitariansMotherTeresa,NelsonMandelaandMartinLutherKing,Jr.ApoliticalfigureofthetwentiethcenturyinIndia;theleaderofIndiasdriveforindependencefromBritain.Heusedmethodsofpassiveresistanceandnonviolentdisobedie

45、ncetoinfluenceBritishrulers.Hewasassassinatedin1948,justafterIndiasecureditsindependence.Thetitlemahatmameans“greatsoul.”NAPOLEON BONAPARTEEmperorBorn:15August1769Birthplace:Ajaccio,CorsicaDeath:5May1821(stomachcancer?)Best Known As:FrancesgreatestmilitarygeniusAFrenchgeneral,politicalleader,andempe

46、rorofthelateeighteenthandearlynineteenthcenturies.BonaparteroseswiftlythroughtheranksofarmyandgovernmentduringandaftertheFrenchRevolutionandcrownedhimselfemperorin1804.HeconqueredmuchofEuropebutlosttwo-thirdsofhisarmyinadisastrousinvasionofRussia.AfterhisfinallosstoBritainandPrussiaattheBattleofWate

47、rloo,hewasexiledtotheislandofSt.HelenainthesouthAtlanticOcean.MARTIN LUTHER KING JR.Clergyman / Activist / Civil Rights FigureBorn:15January1929Birthplace:Atlanta,GeorgiaDeath:4April1968(assassinatedbygunfire)Best Known As:CivilrightsherowhosaidIhaveadreamWasaChristianclergymanwhoadvocatedsocialchan

48、gethroughnon-violentmeans.HiswritingsandpublicappearancesshapedtheAmericancivilrightsmovementofthe1950sand60s.In1963KingorganizedamarchonWashington,D.C.thatdrew200,000peopledemandingequalrightsforminorities.In1964KingwontheNobelPeacePrize,becomingatthetimetheyoungestrecipientever.HewasshottodeathbyJ

49、amesEarlRayin1968whilevisitingMemphis,Tennessee.CHARISMA It(fromtheGreekwordcharis)isoftenusedinthisformtodescribeanabilitytocharmorinfluencepeople.Hasbeencreditedwithhelpingsomepoliticians,especiallythosewithvagueplatformsandpopulistambitions,toachieveelectoralsuccess.ThewordisalsousedbycertainChri

50、stiandenominationsandmovementstoindicatethattheybelieveinandpracticethespiritualgiftsoftongues,prophecyandwordsofknowledge,aswellasothergiftsoftheHolySpiritasfoundintheBible,withoutthepreeminenceofglossolaliaandlegalismprevalentinPentecostalism.CHARISMATIC AUTHORITY Itisaformofreligiousorpoliticalle

51、adershipandauthoritylargelytiedtothepopularityandcharismaofasingleleader.Thissometimesinvolvesapersonalitycult.RELIGIOUS CHARISMATIC LEADERSGautamaBuddhaJohnCalvinJesusMartinLutherMuhammadRamakrishnaParamahamsaAdiSankaraJosephSmithSwamiVivekanandaSathyaSaiBabaJimJonesPOLITICAL CHARISMATIC LEADERS Al

52、exandertheGreatJuliusCaesarFidelCastroAdolfHitlerMaoZedongJuanPeronTemujinMESSIAHAlsoMessias.TheanticipatedsavioroftheJews.AlsoMessias.Christianity.Jesus.Messiah.Onewhoisanticipatedas,regardedas,orprofessestobeasaviororliberator.Theideaofamessiah,aredeemersentbyGod,iscommonamongmanydifferentpeoplest

53、hroughouthistoryandmayreflectauniversalpsychologicalpattern.AncientMiddleEasterntextsforetellthecomingofsavior-kings.Buddhists,Zoroastrians,andConfuciansbelieveintheredemptionofmankind,ortheadventofagoldenage,throughthearrivalofaHolyOne.InIslam,thecomingoftheMahdiiscloselyrelatedtothemessiahconcept.

54、DWIGHT D. EISENHOWERU.S. President / Military Leader / World War II FigureBorn:14October1890Birthplace:Denison,TexasDeath:28March1969(congestiveheartfailure)Best Known As:SupremecommanderofAlliedforcesinWWIIWasthemostfamousU.S.ArmygeneralofWorldWarII.AcareerArmyman,herosetothelevelof5-stargeneraland

55、oversawtheAlliedforcesinEurope,includingthefamousD-DayinvasionofFrancein1944.AfterthewarheservedbrieflyaspresidentofColumbiaUniversity,thenwaschosenoverRobertA.TaftastheRepublicancandidateforU.S.presidentin1952.Hewonhandilyin1952andagainin1956,defeatingDemocraticcandidateAdlaiStevensonbothtimes.Ikesurvivedahalf-dozenheartattacksover15yearsbeforesuccumbingin1969.PresidentBushBiographyVicePresidentCheneyBiographyLauraBushBiographyLynneCheneyBiography

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