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1、一、短语、句子。（20分）（一）英译中（10分）1.laundry service _ 2.Front Office Department_3.Im at your service. _4.House keeping. May I come in? _5.We are looking forward to seeing you. _（二） 中译英（10分）1. 客房部 _ 2. 铺床_3.我现在要退房。_4.行李员会带您到房间。 _5.您有预订了吗？ _二、单项选择题（40分。）1、Good morning. _ I help you? A、WouldB、MustC、May D、Am2、I w
2、ould like to _ a room, please.Aorder B、book C、see D、look3. Its very kind _ you to help me. Aof B、to C、by D、for4. Whats the _ for a double room? A. right B. rate C、money D、for5. I would like to book a double room _ bath.A. with B. of C、by D、for6.Excuse me, sir. You need to _ the form.A. fill in B. fi
3、ll on C、fill of D、fill for7. We are looking forward to _ you. A. see B. saw C、seeing D、sees8. Im afraid we are fully booked _ the 5th. A. with B. of C、by D、for9. Do you want to pay _ or _ credit card. A. in in B. by by C、byin D、in by10. The porter will show you _ your room. A. with B. to C、by D、for1
4、1. My flight will leave _ 6 pm today. A. with B. on C、at D、for 12. The hotel is full and there is someone _ your room. A. take B. To take C、takes D、taking13. Let me _ you with your luggage. A. help B. helping C、helps D、to help14. May I _ the curtain? A. draw B. Turn on C、turn off D、make up15. _ the
5、way, how long will it take to clean the room? A. With B. On C、By D、For16. Can you _ the air conditioning? A. draw B. Turn on C、turn off D、make up17. Do you want these shirts to be _? A. starch B. starches C、starched D、starching18. Let me help you _ your luggage? A. by B. with C、on D、of19. I hope you
6、 will _ a morning call at 7:00. A. arrange B. arranges C、arranged D、making20.Ill ask a porter to _ your luggage. A. take care B. take care of C、take care off D、look 三、连线题（每题2分,共10分）1May I look at your passport,please? A. Im from England.2. Where do you come from? B. Sure.3. May I have your name,plea
7、se? C. On Octorber 5th.4. When are you leaving? D. Jim Brown.5. Do you have a booking here? E. Yeah, I booked a single room days ago.四、补全对话 （10分）a. Could I keep the room until 4:30 pm?b. No problem.c. This is Mr Collins from Room 502.d. Could you help me with my luggage?e. They have booked the 5th f
8、loor.A: Good morning, Front Desk. May I help you?B: Good morning. _ A: Yes?B: My train will leave at 5 oclock tomorrow afternoon._ A: Just a moment, please. Im sorry, sir. There is a large meeting tomorrow._ I hope you can understand.B: Yes, I do understand._A: _ A porter can take care of it.B: Than
9、k you.五、阅读（20分）Americans like to travel on their yearly holiday. Today, more and more travelers in the United States are spending nights at small houses or inns instead of hotels. They get a room for the night and the breakfast the next morning.Rooms for the night in private (私人) homes with breakfas
10、t have been popular with travelers in Europe for many years. In the past five to ten years, these bed-and-breakfast places have become popular in the United States. Many of these Americas bed-and-breakfast inns are old historic buildings. Some bed-and-breakfast inns have only a few rooms, others are
11、 much larger. Some inns do not provide telephones or televisions in the rooms, others do.Staying in a bed-and-breakfast inn is much different from staying at a hotel. Usually the cost is much less. Staying at an inn is almost like visiting someones home. The owners are glad to tell about the areas a
12、nd the interesting places to visit. Many vacationers say that they enjoy the chance to meet local families.1. Americans like to take to a holiday trip_. A.every year B.every season C.every month D.twice a year2.Nowadays more American travellers prefer spending nights at_. A.big hotels B.colleges and
13、 universities C.their relatives homes D. small houses and inns.3.According to the passage，which of the following is true? A.Travellers can get breakfast and lunch at small houses or inns. B.There are only a few rooms in all kinds of small inns. C.In some inns travellers cans watch TV in the rooms. D.It is more expensive to spend nights in private homes.4.Rooms for th
