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1、Government Affairs Service Center: The New Administrative Mode of Local Government1.ZHANG Qin-pei 2.RUAN Zhen-zhen School of public administration, Jilin University, Changchun, P.R.China, 130012Abstract The government affairs service center is a practice of local government reform in China. Because
2、of the lag of the whole administration reform, government affairs service center starts from the reform of administrative examination and approval, which attempts to improve the public service quality. It breaks through the traditional bureaucracy and sets up a new mode of local government, which is
3、 significant. However, government affairs service center itself brings about some problems in the course of operation. As for those problems, we must solve them with reform persistently.Key words government affairs service center administrative examination and approval Local government reform1 Intro
4、ductionIn recent years, most provinces and cities in China set up all kinds of government affairs service centers successively. It is the inherent demand of establishing a service-type government, and the valuable grope of public service innovation. The government affairs service center is a mode of
5、 public service. It means that the government combines all kinds of its functions effectively and offers a kind of consecutive, quick, open and transparent service to the citizens in a concentrated big office. It is a rational system mode groped by government when government original system design a
6、nd system implement met multiple difficulties in the course of concrete administration manipulation during social transition. It is a model of reinventing local government under the paradigm of new public management.2 Origin of the government affairs service centerThe administrative model of governm
7、ent affairs service center originated from one-stop-shop service of Britain. One-stop-shop service means citizens can finish all procedures and obtain all services they needed through applying in one organ or window instead of running among numerous organs or windows when they handle relevant affair
8、s in the government organs. Maybe every people has such feelings when they went to government to handle affairs: if he wants to apply one thing, he must not only get the administrative examination and approval of a lot of government departments but also finish a lot of administrative examination and
9、 approval links according to the strict procedure. As a result, a large amount of time was wasted in traffic and waiting. The one-stop-shop service can overcome the trouble; it not only facilitated the masses greatly but also helped the government to build up good image. After Mrs. Thatcher became t
10、he Premier of the U.K., the Britain government did its best to push the administrative reform and implement the one-stop-shop service in the administration in order to change organs scope expand, overstaffing, low efficiency and serious department interest incline which traditional bureaucracy broug
11、ht about. In the last few years, with the further development of reform and opening-up of China, the coastal cities have taken many kinds of measures to absorb the foreign capitals and improve the investment environments. Most cities have imitated Britains method and set up the government affairs se
12、rvice centers one after another, which especially aimed at foreign businessmans headache, such as miscellaneous procedure of government organ, low efficiency and serious corruption. They offered fast channels to handle affairs through concentrating the power of administrative examination and approva
13、l of governments functional departments together, which had improved administrative efficiency greatly, reduced the corruption, depressed the transaction cost and strengthened administrative affairs openness and transparency as well.3 Inside system analysis of the government affairs service centerAt
14、 present, most local governments in China have successively set up the government affairs service centers for optimizing the procedures of administrative examination and approval, simplifying the flow of handling affairs and improving the quality of public service. Though the names of those governme
15、nt affairs service centers are different, such aspects as basic organization, personnel system, duty function and operating mechanism, etc. are almost same.3.1 Organization and personnel systemThe government affairs service center takes the administrative level as governments organ, which is lower t
16、han the same degree government by half a degree. The director of the government affairs service center of city level in some provinces is generally concurrentlied by the administrative vice-mayor. The administrative vice-director of the center is concurrentlied by the secretary-general of municipal government who presides over the centers routine. The center sets up synthesis, intendance and administration offices generally. The managerial personnel
