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1、 酒店电话英语口语对话:客人取消预定好的房间C:Room Reservations.May i help you,madam?客房预定。需要我帮助吗,夫人? G: I”d like to cancel a reservation.我想取消预订。 C: In whose name was the reservation?是用谁的名字预定的? G: Jack Bruder.杰克布鲁德尔 C: How do you spell that,please?怎么拼写呢? G: B-r-u-d-e-r.B-r-u-d-e-r. C: What was the date of the reservation?
2、预订的日期是什么呢? G: From October 2nd for 3 nights.从10月2日开头起,3晚 C: Excuse me, but is the reservation for you?对不起,是为您预定的? G: No,it”s for my friend.不,是给我朋友订的 C: May i have your name and phone number ,please?能告知我你的名字和电话吗? G: Yes,it”s Mary Calson and my number is 365-7071.恩,我叫玛丽,我的电话是365-7071 C: Thank you ,ma”am.I”ll cancel Mr.Bruder”s reservation from October 2nd for 3 nights.My name is Jason and we look forward to another chance to serve you.感谢你太太我们将取消布鲁特尔从10月2号起三晚的预定,我的名字叫杰桑,期望下次有时机为您效劳。