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1、考研英语二写作之应用文攻略,2017考研复习之备战英语写作 淮师外国语学院 郑雨,. Requirements . Format of a letter . Types of letters . Drills and Samples 1. 书信类八大模板复习 2. 便笺、通知写作 . 考纲要求的其他类型的应用文： 1. 备忘录(Memorandum) 2. 报告(Report),考研写作之应用文,书信的种类与模板,一、投诉信 (Letters of Complaint) 内容：说明投诉原因并表遗憾；实事求是地阐述问题发生的经过，切记不要夸大其词；指出问题引起的后果；提出批评及处理的意见或敦促对
2、方采取措施或者提出所希望的赔偿以及补救方式。 写作“三步走”：说明投诉问题描述具体情况期待解决方案 Tips: 语气要冷静、郑重、克制，不必过于礼貌。但也要就事论事，不能进行人身攻击。同时，在描述问题时尽量采用被动句式，使描述更加客观合理。,考研辅导之写作,Dear_, I am _ (自我介绍). I feel bad to trouble you but I am afraid that I have to make a complaint about_ . The reason for my dissatisfaction is _(总体介绍). In the first place,_
3、(抱怨一). In addition, _(抱怨二). Under these circumstances, I find it _ (感觉) to _ (抱怨方面给你带来的后果). I appreciate it very much if you could _(建议和请求), preferably _(进一步要求), and I would like to have this matter settled by _(解决事情最后期限). Thank you for your consideration and I will be looking forward to your reply.
4、 Yours sincerely, Li Ming,考研辅导之写作-投诉信模板,投诉信开头常用句式 I can hardly tolerate it any more. I am shocked to find fail to meet my demand. It is regrettable for me to see that I can never explain how angry I am about 投诉信结尾常用句式 I do hope that you would attend to this affair soon. I hope that you will consider
5、 my suggestions and improve the situation soon. We trust that you will consider this matter seriously and make an effort to prevent the recurrence of this kind of matter. We will appreciate your willingness to make up for the loss. If you could not attach importance to it, we would turn to,考研辅导之写作,D
6、rill and Sample (2012年考研英语二小作文真题) Directions: Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to 1) make a complaint and 2) demand a prompt solution You should write about 100 word
7、s on ANSERE SHEET 2 Do not sign your own name at the end of the letter. Use “Zhang Wei” instead.,考研辅导之写作,Dear Sir or Madam, I am Zhang Wei, a regular customer of your online store. I feel bad to trouble you but I am afraid that I have to make a complaint about the flaws in the electronic dictionary
8、that I bought in your store. The reason for my dissatisfaction is that there are several problems of the electronic dictionary. In the first place, the appearance of it had been scratched when I opened it. In addition, some of the keys on the keyboard do not work. Under these circumstances, I feel t
9、hat you have not kept your promise posted on the homepage of your online store. I appreciate it very much if you could give me a satisfactory explanation and send a new one to me, preferably refund me my money in full, and I hope you will pay great attention to the quality of your products so that y
10、ou will not make us disappointed. Thank you for your consideration and I will be looking forward to your reply. Yours sincerely Zhang Wei,二、询问信(Letters of Enquiry),目的: 寻求所需信息。首先表明写作意图，说明写这封信的目的是要寻求什么样的信息；然后就某一具体问题进行询问；最后表明获取信息的急切心情，可以提供联系方式以便收信人与你联系，并表达你的感谢之情。 写作“三步走”：自我介绍、说明目的具体询问事宜表示感谢、期盼回复 语言特点：比
11、较正式、和缓，充分表达感激之情。同时，相比较语气直接的疑问句，用一些能够起到提问作用的陈述句更佳。,Dear _, I am _(自我介绍). I am writing to see if it is possible for you to provide me with information regarding_.(要询问的内容) First of all, what are _? (问题一) Secondly, when will_?(问题二) Thirdly, is _?(问题三) I would also like to inquire _(最重要问题单独成段). Could you
12、 be so kind as to send me some relevant booklets on the above-mentioned aspects? Thank you for your kindness, and your prompt attention to this letter will be highly appreciated. Yours sincerely, Li Ming,考研辅导之写作询问信模板,询问信开头常用句式 I am writing in the hope that you could inform me of Can I make a request
13、 for the following information? I should be obliged if you could let me have the details of 询问信结尾常用句式 Your prompt attention to this letter would be highly appreciated. I am looking forward to your prompt response/ a favorable reply at your earliest convenience.,考研辅导之写作,Drill and Sample Directions: Y
14、ou and your family are planning for a trip to Hong Kong during the May holiday. Write a letter to a travel agency to explain your travel plans, ask for relevant information, and express your gratitude for a reply. You should write about 100 words on ANSWER SHEET. Do not sign your own name at the end
15、 of the letter. Use “Li Ming” instead . Do not write the address.,考研辅导之写作,Dear Sir or Madam, I am writing to ask for information about your agencys Hong Kong travel packages for the May holiday. My family and I plan to travel there from May 1st to 7th, in which period we would like to visit most of
16、the scenic spots and shopping centers. A DIY program would be preferable. It would be greatly appreciated if you could provide us with your travel packages and their corresponding price per person, covering both hotel and a return ticket. I would be grateful to receive a prompt reply as the holiday is approaching. Yours cordially, Li Ming,考研辅导之写作,三、请求信(Letters of Request)
