《项目经理教程第四周》由会员分享，可在线阅读，更多相关《项目经理教程第四周（51页珍藏版）》请在金锄头文库上搜索。
1、Project Management 4. Managing Project Change,Week 4,Managing project change,In,Project Management,There are,2,Types of change (that we talk about),Change Control,Change Management,&,Change Control,You had a plan,Now things are changing,What are you going to do?,What are _ going to do?,you,2% requir
2、ements creep per month (www.IAG.biz, 2008),baseline,control,communicate,value,Measure change against your baseline,http:/ the change with a process,http:/ always communicate,Whats the value of the change?http:/ other type of change,Change management,People Change management,http:/ Change Organizatio
3、nal Change Organizational Culture Project Manager and Change Avoiding Failure,http:/ is everything,Scheduling projects to not all hit the users at once,Volume of change,Change fatigue,http:/en.wikipedia.org/wiki/Technological_singularity,Why change?,SWOT,Responses to change,Make a list of positive a
4、nd negative responses,-,+,How do you feel when you have to tell others things are changing?,How do you feel when you are told things are changing?,John Kotters 8 stepsEstablish a sense of urgency Create a coalition Develop a clear vision Share the vision Empower people to clear obstacles Secure shor
5、t-term wins Consolidate and keep moving Anchor the change,Invite people to participate,Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.,resistance,culture,Figure 1.3 Organisational cultures (Cadle & Yates, 2005, p7),Figure 1.4
6、Sociability/solidarity matrix (Cadle & Yates, 2005, p9),Figure 3.7 Key dimensions defining and organizations culture (Gray & Larson, 2006, p74),Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray & Larson, 2006, p76).,The pm as a change agent,Project success dep
7、ends on change,Stages in a change program: Launching the project Winning hearts and minds Skilling the end-users After go-live,aabbcc,identify audiences and the actions you wantidentify the barriers which audiences have and tell them about the benefits that will resultchoose communication channels and controlsthat you will use to check understanding,adkar,a,d,k,a,r,10steps,Kotters 8 steps,Successful projects have planned for change,Someone is accountable for change management,http:/ page pic care of carf & CC Flickr http:/
