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1、企业流程管理解决方案 Business Process Management SolutionSTARPROCS 星程星程星曜达物流(上海)有限公司 StarComLog International Logistics (Shanghai) Ltd.工作流程网页工作流程网页 (e-Expense 电子报销) 可视化 Visualize执行 Enforce协同 OrchestrateeExpense (Tim GM 总经理 )Introd uction (简介)Web-architected, secure, highly configurable - Use STARPROCS anytime
2、, anywhere - Separate information for users, vendors and customers - Works the way you work基于Web结构，高安全性，可配置化Automatic Audit trail - Ownership and Accountability (SOX-Ready)基于岗位和职责的自动审计跟踪Rapidly automates and enforces your business processes帮助贵公司加速实现流程自动化Manages issues throughout the entire lifecycle
3、 of your projects管理整个项目开发生命周期Introduction contdProvides immediate access to customer history, company information, products purchased可快速、直接访问客户历史状态，公司信息，产品购买信息Provides web knowledge base for publishing FAQs, procedures提供Web知识库管理，可发布FAQs、进程Allows customers to initiate & check status of issues real ti
4、me via web允许客户通过Web界面实时发布并查看问题状态Features 特殊功能 Support SMS & E-mail Notification Alerts 邮件及短信的自动提醒 Support PDA approval function on the move支持PDA 手机随时审批功能API interface with other system (SAP, Oracle, SQL,)提供其他系统集成的API接口Personalize the home page for every user为每一个用户制定客户化的主页SOX Compliant 符合SOX的需求Electr
5、onic Signature Support 支持电子簽名Feature 2 Unique ID for every activity record每一个活动的记录都有唯一ID Share hyperlink with each user ID用超链接和每一个用户ID共享项目 Certification Assistance (e.g.: ISO9000, GMP,FDA and etc.)认证流程的辅助功能发送SMSSMS 信息功能工作流程网页工作流程网页 (e-Expense 电子报销) F Feature A Advantage B Benefit 特点、优势、利益 FeatureAdv
6、antageBenefitWeb-Architecture Fast deployment快速实施 Real-time access 实时访问 Single database一个数据库 Low TCO低总体拥有成本 Improve communication and collaboration增强沟通与协作 Rapid deployment快速实现Audit Trails & Notification 过过程记录轨记录轨 迹 & 自动动通知 Process enforcement主动的流程 Audit-ability记录过 程轨迹 Easy to comply with quality ini
7、tiatives and regulatory environments可见的主动流程历史状态Graphical Process Engine 图图形化的流程实现实现 引擎 Drag-n-drop workflow design 拖拽流程设计 On-the-fly changes随需而变的流程 Works the way you work所见即所得 Immediate course correction随时改进Management Dashboard Portal 管理者的统统一信息 门户门户 Real-time information实时 信息 Role-based information基
8、于用户角色的信息 Thresholds阀值 告警 Make informed decisions fast实现 快速决策 Prevent potential problems预防可能的问题Open Architecture Integrate with virtually any tool in the environment与各领域的主流工具都能集成Leverage existing IT investments保护现 有IT投资 Improve efficiency by eliminating duplicate data entry由于减少了重复的数据录入，从而提高了效率General
9、 Manager (总经理) Manufacture (生产部)Purchases (采购部)Finance (财务部)HR (人力资源部)Sales (销售部)IT (信息部)Recruitment (招聘)Training (培训)Payroll (薪资)AR (应收)Cashier (出纳)Product (生产采购)Non-Product (非生产采购)STARPROCS in Your Business Plan (计划)Workshop(车间)Warehouse (仓库)QA (质量)AP (应付)GL (总帐)ERP处 (企业资源计划系统)Network (网络)Sales Re
10、presentative (销售代表)Sales Representative (销售代表)STARPROCS ArchitectureIIS Sun One Apache TeamTrack ServerAttachmentsTemplatesOracle SQL UDB DB2 AccessODBCHTTPHTTPODBCSolaris Windows Unix Linux Apple OS HandheldTT Admin RemoteAdminUsages of STARPROCS 星程星程的各方面用途Operations Process Management （ 业务程序管理） Co
11、mpliance （依从） Change request management （改变请求管理） Unified request management （统一请求管理） Corrective action procedures （纠正行为程序） IT Infrastructure change requests （信息技术下 部结构变化请求） Issue/defect tracking hardware （论点/缺点跟踪 硬件） Item/Issue tracking （项目/论点跟踪服务） Product lifecycle management （产品生命周期 管理） Quality in
12、itiatives （品质主动） Customer management （消费者管理） Contract and proposal management （合同与建 议管理） Sales support （销售支持） Issue and Defect Tracking （论点与缺点跟踪服务） Internal Help Desk Incident Management (内部帮助管理）Services and Support 服务和技术支持Professional Services - Standard installation, configuration, and implementat
13、ionservices标准安装、配置、开发服务 - Custom Consulting客户咨询 - Administrator training classes on site or at TeamShare管理员培训课程 Maintenance & Support - 5X8 Call Support电话技术支持 (5X8) - Updates, Service Packs and point releases included in Annual fee (20% of software retail price)年费用包括升级、版本发布等Why S STARTARP PROCSROCS?
14、为什么选择 星程星程？ (Buy vs. Build)Core Business for TeamtrackTeamTrtack核心业务TeamTrack Product Already In Use产品已经在很多企业使用(e.g. Dell)Tool Flexibility Combines Issue Database With Workflow灵活的开发工具(数据库和工作流相结合)Sales & Design Support - Demo prototype designed in 1 - 3 weeks快速支持销售阶段和设计阶段 (根据复杂程度，一至三周可完成 原型演示)On-goin
15、g Partnership For Development & Support可持续的开发与技术支持Cost vs. Schedule价格和时间Who uses TeamTrack?谁在使用TTSoftware Development Health & Pharmaceutical Services Manufacturing ConsumerElectronics & Telecommunication Enterprise Implementations 在企业级的流程实施案例Company Customer SinceTotal Current UsersDell Computer Co
16、rp199830,000Hewlett-Packard199816,000UBS20037,000Nuclear Mgmt Corp20016,800ADP19992,400Citigroup19981,600Lexmark19981,050Cingular20001,001AMD20001,000Mirant2000845Intuit2002800Symbian (UK)2002800Our Partners 强大的合作伙伴ROI for (Dell的投资回报)Every Dell server, laptop and desktop is made with the help of TeamTrack.每台Server, Laptop & Desktop PC都是在TT帮助下制造及交 付的Improved product quality across all Dell produ
