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1、Unit 3 Business CommunicationPart IActive Listening Dialogue 1Asking for SamplesExercise 1Directions: Listen to the phone call between Henrik and Stephen. Choose the best answer to each question you hear.(Henrik is the purchasing manager of a Belgium Company and Stephen is a salesman.)Henrik: Hello.
2、 It is Henrik Alder calling from Belgium. May I speak to someone who is in the Sales Department?Stephen: Hi, Mr Alder, this is Stephen, just in sales office. May I help you?Hernrik:Oh, brilliant! Stephen, I know your company from the website and it seems that you are specializing in wooden toys, rig
3、ht?Stephen: Right. Henrik: I have been studying your catalogue. Im quite interested in your wooden toys, especially the Puppets part No.WT7002 and WT7008. I figure they will sell well in our local market. Could you send me two samples for each item?Stephen: Sure, but ehHenrik: Oh, of course the expr
4、ess delivery charge will debit us.Stephen: Thank you. I will ask my assistant to arrange the samples delivery today. Could you please let me know your address?Henrik: Ok, Ill send you the address by email right now. And I am looking forward to receiving your samples.Stephen: No problem. I will get b
5、ack to you with tracking number once the samples are collected.Henrik: That will be great. If the samples quality is good, I would like to visit your factory in a couple of weeks to discuss our cooperation. Is that possible? Stephen: Not a problem. Youre more than welcome.Henrik: Thanks a lot. Bye f
6、or nowStephen: Bye, Henrik.1.Where did Henrik get the information about Stephens company?A. At a trade fair.B. On the Internet.C. From his friends.D. From the advertisement2. What is Stephens job? A. General Manager. B. A salesman. C. Secretary. D. Assistant to the sales manager.3.Which of the follo
7、wing is not true according to the dialogue?A. Henrik is probably a man from the Purchasing Department.B. Stephens company mainly sells wooden toys.C. Henrik does not like Puppets part No.WT7002.D. Stephen will send the samples to Henrik.4.Why does Henrik call Stephens company? A. He believes the pro
8、ducts of Stephens company will sell well in his country.B. He is Stephens old client. C. He wants some free samples D. He wants to visit Stephens company.5.When will Henrik visit Stephens company if he is satisfied with the samples? A. In a week. B. In several days. C. In a couple of months.D. In se
9、veral weeks. Exercise 2Directions: Listen to the phone call again and complete the following sentences with the missing information.1. May I speak to someone who is in the Sales Department?2. I have been studying your catalogue.3. I figure they will sell well in our local market.4. Could you send me
10、 two samples for each item?5. Ill send you the address by email right now. And I am looking forward to receiving your samples.Dialogue 2Visiting the FactoryExercise 1Directions: Henrik is visiting the wooden factory of Stephen. Listen to the conversation and decide whether the statements are true (T
11、) or false (F).(Stephen shows Henrik around the factory.)Henrik: Well, may I take photos?Stephen: Sure.Stephen: Our factory floor is about 4,000 square meters.Henrik: Whats that building with forklifts and trucks coming and going at the front?Stephen: That building is mainly for shipping and storage
12、. This one is for assembly.Henrik: Our annual demand for the toys will be 800,000 pcs. Is your production capacity up to our demands?Stephen: I think so. We have five production lines in our factory. Each line can turn out at least 100,000 pcs per month.Henrik: Excellent.Stephen: Shall we move on? N
13、ow, we are in the control room. We can monitor the production in every workshop.Henrik: Great. Its a hi-tech factory with a hi-tech management.Stephen: Finally, this is our QC room. We have three quality control engineers here. Each process is strictly inspected. What do you think of our factory?Hen
14、rik: Top-drawer, my man. We can definitely do a deal. And also Id like to know some details about the assembly line.Stephen: Id like to, but Im no expert, Ill have our engineer to explain it in details in the meeting room. Henrik: Fantastic.(F) 1. Henrik cannot take photos in the factory.(T) 2. Henr
15、iks company needs 8 00,000 toys a year. (F) 3. The factory floor is about 14,000 square meters.(T) 4. The factory can turn out at least 500,000 pcs per month.(F) 5. There are two control engineers in QC room.(F) 6. Stephen is an expert of the assembly line.(T) 7. The details will be explained in the meeting room.Exercise 2Directions: Listen to the conversation again and complete the table with the missing information.Information about the Factory
