未来的企业信息化

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1、 WWW . UFSOFT . COM股 票 代码：600588未来的企业信息化未来的企业信息化何经华何经华用友软件股份有限公司用友软件股份有限公司用友软件股份有限公司用友软件股份有限公司 总裁总裁总裁总裁 ( ( ( (CEO)CEO)CEO)CEO) WWW . UFSOFT . COM股 票 代码：600588The Facts & Figures Volatility - Fortune 5001970 - 80 32% Gone1980 - 90 47%Gone1990 - 98 54%Gone- Build to Last- The GE Way WWW . UFSOFT . CO

2、M股 票 代码：600588Competitive StrategyIs ToCreate A Non-Replaceable Position WWW . UFSOFT . COM股 票 代码：600588Information Driven EnterpriseFaster InformationException InformationComparative InformationAccess from AnywhereIntelligenceIntelligenceFacts Facts KnowledgeKnowledgeInformation Visibility & Intell

3、igence WWW . UFSOFT . COM股 票 代码：600588Ideal Corporate in 21st Century+FrontendBuilt-To-Order(BTO)Mass customizationNegative DSO/inventoryAnything Anyone Anytime Anywhere Any touchpointSelf-ServicePortalsBackendJust-In-Time(JIT)Time efficiencyCost optimizationDistributionManufacturingOut-sourcingServ

4、ice“No-end”Lifetime Value Mgmt(LVM)Recurring relationshipsLoyalty/Retention WWW . UFSOFT . COM股 票 代码：600588What Is Business Ecosystem?Supply: b2BSupply: b2BIVC: b2B2cIVC: b2B2cIVC: b2B2bIVC: b2B2bIVC: B2b2eIVC: B2b2eIVC: B2b2cIVC: B2b2cIVC Integrated Value Chainb bWorkplace: B2eWorkplace: B2eDemand:

5、 B2cDemand: B2cDemand: B2bDemand: B2bb be eBc cHow do you e-enable all your key relationships?How do you e-enable all your key relationships? WWW . UFSOFT . COM股 票 代码：600588Whats Your Position?全球化全球化全球化全球化信信信信息息息息化化化化弱势的企业弱势的企业弱势的企业弱势的企业全球化企业全球化企业全球化企业全球化企业信息化企业信息化企业信息化企业信息化企业优势的企业优势的企业优势的企业优势的企业 WW

6、W . UFSOFT . COM股 票 代码：600588Success Stories信信信信息息息息化化化化FedexFedexDellDellGEGEMSMSCiscoCiscoWalmartWalmartSchWabSchWabIBMIBM全球化全球化全球化全球化 WWW . UFSOFT . COM股 票 代码：600588Competitive Advantage is based on the Speed of Changes全球化全球化全球化全球化信信信信息息息息化化化化电信电信电信电信证券证券证券证券银行银行银行银行保险保险保险保险电子电子电子电子服装服装服装服装零售零售零售

7、零售电力电力电力电力汽车汽车汽车汽车医药医药医药医药房地产房地产房地产房地产钢铁钢铁钢铁钢铁 WWW . UFSOFT . COM股 票 代码：600588Financial EnterpriseFinancial EnterpriseFinancial Services EcosystemChannelsATMBranchCall CenterWebAgentsAdministrationBack officeProduct ManagementDepositsCredit cardMortgageLoansInvestmentsCash managementLCB2C ProductsB2

8、B ProductsInsuranceBrokerageMutual fundsControl/ComplianceProductmarketingRiskmanagementConsumersBusinessesInvestmentProvidersInformationProvidersMROProvidersClearingHousesMarketingSellingCustomer careSettlementTradingIndirectprocurementInformationaggregation WWW . UFSOFT . COM股 票 代码：600588Cost redu

9、ctionCustomer service/retentionSalesInformation distributionCustomer acquisitionCompetitive pressuresCustomer demandReasons for undertaking online initiatives %Source: Ernst & Young/ Midspring, 1999; 29 banks, 22 insurance companies, and 10 brokersReasons to Computerize/Go OnlineBanksInsurance compa

10、niesBrokers and diversified financial services% WWW . UFSOFT . COM股 票 代码：600588Cost Per Transaction WWW . UFSOFT . COM股 票 代码：600588Critical Survival Factors Cost Saving Productivity Improving Knowledge/Information Sharing Competitive Advantage Gaining Customer Retention/Satisfaction Services become

11、the key differentiator WWW . UFSOFT . COM股 票 代码：600588Business Drivers vs. Business Model BestPeopleBestPracticesTechn-ologyStrategyEnterpriseVisionGlobal CompetitionSupplyChainInfo.ValueChainChangeMgmt.KnowledgeMgmt.Innovation Management WWW . UFSOFT . COM股 票 代码：600588ERP DefinitionlERP was defined

12、 by the Gartner Group asEnterprise Resource PlanninglDerived from70s MRP (Material Requirement Processing) and80s MRPII (Manufacturing Request Planning)lA new way to look at businesslTo capitalize on emerging information technology WWW . UFSOFT . COM股 票 代码：600588ERP True Valuel lSeamlessly integrate

13、 all your internal and Seamlessly integrate all your internal and external processesexternal processesl lThe system can really reflect your business The system can really reflect your business strategies, tactics and processes - Managementstrategies, tactics and processes - Managementl lEnable your

14、4 key relationship (corporate, Enable your 4 key relationship (corporate, customers, employees and suppliers) at customers, employees and suppliers) at information levelinformation levell lIn the long run, you can create your own best In the long run, you can create your own best practices & re-defi

15、ne industrypractices & re-define industryThe Way Business The Way Business Competes Has Competes Has ChangedChanged WWW . UFSOFT . COM股 票 代码：600588What changed?The market, the customers and the competition have changed企业信息化后企业信息化后, the traditional services have been re-definedIT technology will be a

16、 key differentiator WWW . UFSOFT . COM股 票 代码：600588The Computing Environment - First generation: the mainframeMainframeAutomationClosed BatchFragmentedUser hostile WWW . UFSOFT . COM股 票 代码：600588The Computing Environment - Second generation: client-serverMainframeMainframePCPCUser friendlyStreamline

17、d processesOpen & On-lineButComplexityDeployment costsInternal focus WWW . UFSOFT . COM股 票 代码：600588The Computing Environment - And now: the Networked SocietyMainframeMainframePCPCInternetInternetUniversal accessEasy deploymentExternal focus WWW . UFSOFT . COM股 票 代码：600588To compete you must fundame

18、ntally change how you do businessChange how you manage customersStreamline your business processesImprove how you use information WWW . UFSOFT . COM股 票 代码：600588Todays BusinessTodays business will not be competitiveTodays business will not be competitive Inefficient Administrative ProcessesInefficie

19、nt Administrative Processes Internally focused, not customer/supplier focusedInternally focused, not customer/supplier focused Limited Business IntelligenceLimited Business Intelligence Local implementations, not globalLocal implementations, not globalPaperManual EntryPrintApproveManual re-entry WWW

20、 . UFSOFT . COM股 票 代码：600588Tomorrows e-businessTomorrows e-business will compete differentlyTomorrows e-business will compete differentlyStreamlined Self-Service ProcessesCustomer and supplier focused Complete Business IntelligenceGlobal ImplementationsSelfServiceOnline ApprovalsSelf ServicelStream

21、lined business processeslLower CostlSuperior Customer Service WWW . UFSOFT . COM股 票 代码：600588信息化信息化 EnterprisePartners10-100X0.1X100-1,000XBusiness CustomersXEmployeesSpecialistsConsumers1,000-10,000XB2EB2BB2C WWW . UFSOFT . COM股 票 代码：600588Where did D go?The D has been internalized WWW . UFSOFT . C

22、OM股 票 代码：600588b bc cIVC: B2b2cIVC: B2b2cSearsb be eBDemand: B2cDemand: B2cDemand: B2bDemand: B2bEstablishing our thriving e-business ecosystem so as to become the leading “click-and-mortar” Establishing our thriving e-business ecosystem so as to become the leading “click-and-mortar” company is all

23、were going to do in the next few pany is all were going to do in the next few years.Jerry Miller, CIO, Sears Roebuck & Co.Jerry Miller, CIO, Sears Roebuck & Co.Consumers = MillionsStores = 1,000+Benefit #1Increasedonline AND offlinesalesBenefit #2EnhancedCustomerrelationships WWW . UFSOFT . COM股 票 代

24、码：600588b bc cIVC: B2b2cIVC: B2b2cBuildNetb be eBDemand: B2cDemand: B2cDemand: B2bDemand: B2bIVC: b2B2bIVC: b2B2bConsumers = MillionsBuilders = 100,000+Distributors = 10,000+Manufacturers = 1,000+Supply: b2BSupply: b2BOur mission is to become the “Dell Computer” for the building industry.Keith Brown

25、, Chairman, BuildNetBenefit #1Reduce$100Bexcess inventoryBenefit #2Enhancepre/post salesrelationships WWW . UFSOFT . COM股 票 代码：600588用友用友 is committed to providethe ERP solutions & servicesthat fit Chinese enterprises needs soyou can compete globally ! Finally WWW . UFSOFT . COM股 票 代码：600588Enable Enable EnterpriseEnterprise Thank You !