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1、 2006 IBM CorporationIBM CorporationPresentation subtitle:20pt Arial Regular,teal R045 | G182 | B179Recommendedmaximum length: 2 linesConfidentiality/date line: 13pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideDisclaimer informati
2、on may also be appear in this area. Place flush left, aligned at bottom, 8-10pt Arial Regular, whiteIBM logo must not be moved, added to, or altered in any way. Indications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Option
3、al elementsPresentation title:28pt Arial Regular, blackRecommended maximum length: 2 linesGroup name:17pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationNOT FOR EXTERNAL USENetcool综合综合IT服务管理解决方案服务管理解决方案 2006 IBM CorporationIBM Software GroupIBM logo
4、 must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Ma
5、ximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial B
6、old, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements议题IBM 总体解决方案简述工行网管系统的情况和相关产品监控管理相关产品介绍：服务管理/系统监控/应用监控/安全监控其他相关产品简介 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added t
7、o, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide
8、body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in gr
9、een = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIBMIBMIBMIBM服务管理解决方案服务管理解决方案服务管理解决方案服务管理解决方案流程管理流程管理 服服务管理平台管理平台 集中运集中运维管理管理IBMIBM服务管理服务管理ITIL 最佳最佳实践践IBM IT服务管理构想人人互动互动高生产力高生产力流程流程基于最佳实践基于最佳实践(ITIL)(ITIL)自动化自动化可定制的可
10、定制的信息信息标准化标准化关联整合关联整合准确可信准确可信技术技术集成集成可视化可视化基于角色基于角色 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical
11、strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length:
12、 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsGartner IT 成熟度模型应对应对主动主动监控性能分析趋势设定阀值预测问题自动
13、化管理建立成熟的资源和变更管理流程尽力管理救火资源管理记录问题管理流程报警和事件管理监控可用性定义服务明确费用设定合理目标确保SLA服务水平监控和报告服务容量规划服务服务价值价值IT 和业务关系不同级别的服务选择和相关价格基于策略的配置自服务工具IT提升的业务流程业务规划维护配置维护配置服务和客户管理服务和客户管理 业务管理业务管理Level 1Level 2Level 3“利润利润” 管理管理 服务流程管理服务流程管理Level 4无序无序Ad-hoc没有记录无法预期多个帮助台很好的IT运维被动用户电话通知Level 0Source: Gartner 2006 IBM Corporation
14、IBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular,
15、blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional
16、slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements故障/问题管理变更管理版本管理其它 流程管理CMDB：IT 和非-IT资源资源之间的关联服务管理总体架构：从服务视角规划IT服务管理的总体架构网络管理系统管理应用管理存储管理安全管理数据库管理中间件管理整合IT运维管理平台IT基
17、础架构管理基础架构管理实时运行监控可控和自动化操作维护安全管理安全管理模型关系自动化流程的触发是否存在影响服务的工单闭环流程知识管理文档管理值班管理其它 配套系统调用 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineIn
18、formation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Ari
19、al Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIT服务管理框架的技
20、术实现业务影响和关联分析（业务影响和关联分析（业务影响和关联分析（业务影响和关联分析（Netcool Omnibus / ImpactNetcool Omnibus / Impact）应用管理应用管理系统管理系统管理网络管理网络管理服务流程服务流程服务流程服务流程MaximoMaximo综合呈现、业务视图、管理门户综合呈现、业务视图、管理门户综合呈现、业务视图、管理门户综合呈现、业务视图、管理门户（Tivoli Business Service ManagementTivoli Business Service Management）展示层展示层关联层关联层汇聚层汇聚层管理平台层管理平台层管理
21、对象层管理对象层统一的事件管理平台（统一的事件管理平台（统一的事件管理平台（统一的事件管理平台（Netcool OmnibusNetcool Omnibus）统一的配置管理数据库（统一的配置管理数据库（统一的配置管理数据库（统一的配置管理数据库（CCMDBCCMDB）服务器服务器操作系统操作系统中间件中间件数据库数据库应用应用网络设备网络设备网络连接网络连接网络服务网络服务服务状态服务状态组件状态组件状态响应时间响应时间安全管理安全管理安全设备安全设备日志日志人员岗位人员岗位工作单工作单帮助台帮助台 2006 IBM CorporationIBM Software GroupIBM logo
22、must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Max
23、imum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bo
24、ld, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements主要产品事件管理使用情况Omnibus/Webtop (Netcool)事件管理平台已有，用于网管事件管理Impact (Netcool)事件丰富和关联分析已有，用于网管事件丰富和分析服务管理ITCAM for ISM (Netcool)服务信息采集（20多种监控器）部分：ICMP
25、/SNMP/TCP Port，用于网络性能监控ITCAM for WAS/RTT/SOA/J2EE应用状态和性能监控及诊断TBSM (Netcool RAD)建立服务模型，进行服务状态和水平监控配置管理TADDM/CCMDB配置自动发现和配置管理数据库网络管理Precision (Netcool)网络拓扑管理已有，用户分行网络拓扑和资源采集Proviso (Netcool)网络性能管理已有，中心网络性能管理Syslog/Trapd Probe (Netcool)网络设备trap/syslog事件采集已有，用于网管事件收集 2006 IBM CorporationIBM Software Gro
26、upIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137
27、 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10
28、pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements主要产品系统监控使用情况SSM/ASM (Netcool) 和ITM (Tivoli)系统监控部分SSM/ASM，中心网管服务器的监控操作维护TPM/TIO (Tivoli)部署管理TWS (Tivoli)作业管理存储管理TSM/TPC (Tivoli)存储备
29、份和监控管理安全管理TIM身份管理TAM认证管理和单点登陆TSOM (Netcool)安全信息监控Insight安全审计流程管理Maximo (MRO)服务台管理 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInfo
30、rmation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial
31、 Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements现有中心网络管理结构呈现
32、评估呈现评估信息综合分析处理信息综合分析处理 全面信息采集全面信息采集实时监控界面实时监控界面RDBMSRDBMSP统计分析报告统计分析报告设备故障性能和流量采集拓扑发现故障点定位GM网络测试事件丰富和影响分析事件丰富和影响分析工行工行CMDBCMDBOmnibus事件管理平台Object Server核心事件管理服务器定制的事件结构和级别自动化处理规则重复事件压缩Syslog/Trapd探针事件采集事件预处理格式化工行网管事件级别定义事件翻译事件过滤ISM ICMP网络连通性测试Impact事件关联和业务影响分析与工行资源管理数据库集成进行事件丰富备份设备事件升级频发事件策略Precisio
33、n拓扑管理自动拓扑发现基于拓扑的事件关联Proviso数据中心网络性能管理ISM SNMP分行网络性能监控Webtop网管监控界面Portal数据中心网管集成 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInform
34、ation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial R
35、egular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements事件管理平台Netcool
36、Omnibus高性能事件管理平台，是业界主流的IT统一监控的事件管理平台内存运行数据库和历史关系数据库分离先进的事件压缩超强的自我维护能力Tivoli Netcool Tivoli Netcool 事件平台事件平台 BenchmarkBenchmark测试：测试：每天处理每天处理3 3百万条事件的吞吐率百万条事件的吞吐率, 200, 200个并发用户，响应时间个并发用户，响应时间2.52.5秒秒每天超过每天超过95009500万的事件，万的事件，3030个并发用户，响应时间个并发用户，响应时间2.52.5秒秒测试公司：测试公司：McClellan ConsultingMcClellan Con
37、sulting主要从事深入分析新兴的网络技术工作。主要从事深入分析新兴的网络技术工作。提供客观的分析结果方便了最终用户对网络新技术的评估提供客观的分析结果方便了最终用户对网络新技术的评估 benchmark benchmark 分析技术和经验来自于与哈佛大学的分析技术和经验来自于与哈佛大学的Scott BradnerScott Bradner（哈佛的网络设备测试实验室）的合作研究（哈佛的网络设备测试实验室）的合作研究 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered in
38、any way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial
39、Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live conte
40、nt Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsNetcool提供多种类型的信息采集探针Netcool事件采集特点提供几百种探针，集成各种设备和软件的管理信息全球用户信息处理经验的大量累积灵活和方便的信息过滤、分析和丰富自动的存储转发功能与传统系统管理厂商的集成探针，实现IT管理整合HP IT/Operations CenterBMC Patrol CA TNGTivoli /TECMicrosoft MoM
41、等Voice/Data SwitchesNewbridge 46020Siemens HMSEricson ACP 1000NET ADULucent Agile ATMEricsson AXE10VoiceASCOM C LOGDAWCOMTekelec Eagle STP ECI/eNMECI/TelematicsNortel DMSEricsson MD110 Nortel Meridian ProbeNortel Magellan NMS V10.3Nortel Integrated Network ManagementFibremux LightwatchPriorityCall N
42、MS (Exel)Alcatel Generic OS-OS I/FASCOM PANMAN LOGPDS-Schneider DCCSNET IDNXNET Promina switch (CORBA)ASCOM TimePlex 2000TL1Nortel TNMS (SDH)Cisco StrataView+ (V7&8)ACP1000NET STM-1GPT System XGPT EM-OSEMS/NMSSeagate NerveCenter v3.5NET Open/5000Netlabs (DiMONS 2G)Solistice Enterprise ManagerHP NNM
43、V3.31HP NNM V4.xHP NNM V5.xSolistice Domain (SunNet) Manager Cabletron SpectrumIBM NetView V3.31 Tivoli TME 10 NetView V4.1R1Tivoli TME 10 NetView V5.0R1Sitescope NMSCastlerock SNMPcSystems Management & DatabaseHP IT/Operations CenterBMC Patrol V3.2NT Event LogMS ExchangeRobomonVAX OPCOMVAX PolyCent
44、er/PCS Unix “Top” Informix OracleSybase MS SQLIISApacheGeneric Internet & EnvironmentalGenericGeneric G2 (Chat)FIFOForeign Data Feeds probe (TCP)Probe HeartbeatGeneric ODBCSyslog probeModularUNIX top utilitytrapdRS232/Terminal ServerPOP3 (email)CheckPoint Firewall-1HTTPD Common LogfileHTTPD Error Lo
45、gRADIUS Accounting LogKBU/FivemereLandis and Staefa HVACPing 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by
46、vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximu
47、m length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements进行多层次的事件关联分析提供事件管理的多级分析处理提供事件管理的多
48、级分析处理灵活的策略定义和实现灵活的策略定义和实现事件分类预处理事件分类预处理 （Probe）重复事件压缩重复事件压缩（Object Server）故障故障/恢复关联（恢复关联（Object Server）基于策略的事件关联（基于策略的事件关联（Impact）事件信息丰富（事件信息丰富（Impact）基于服务根源故障分析（基于服务根源故障分析（RAD）定位故障系统服务影响分析 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background sh
49、ouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare
50、bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in whi
51、te = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements事件压缩Service-level correlationBusiness impact correlationTopology RCA correlationShare with external systemTime/frequency suppression事件压缩和匹配事件压缩和匹配Translation & normalization144.12.6.2Log full15:07:02144.1
52、2.6.2Log full15:07:04144.12.6.2Log full15:07:07144.12.6.2Log full15:07:22144.12.6.2Log full15:08:00压缩规则可以根据管理需要进行定义拓扑拓扑事件事件性能性能144.12.6.2Log full15:07:0215:07:021countfirstlast144.12.6.2Log full15:07:0415:07:022countfirstlast144.12.6.2Log full15:07:0715:07:023countfirstlast144.12.6.2Log full15:07:22
53、15:07:024countfirstlast144.12.6.2Log full15:08:0015:07:025countfirstlast事件的唯一值标志事件的唯一值标志 Identifier=Node + AlertGroup 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regu
54、lar, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 p
55、rincipal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in b
56、lack = Optional elements故障与恢复的自动关联Service-level correlationBusiness impact correlationTopology RCA correlationShare with external systemTime/frequency suppression事件关联处理事件关联处理Translation & normalization拓扑拓扑事件事件性能性能144.12.6.2 CPU threshold exceeded 15:07:04144.12.6.2CPU threshold cleared 15:07:34clear
57、ed144.12.6.2 CPU threshold exceeded 15:07:04 15:07:34故障故障 恢复匹配恢复匹配 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separat
58、ed by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, white
59、Maximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements基于策略的事件关联 频发事件示例Service-lev
60、el correlationBusiness impact correlationTopology RCA correlationShare with external system基于事件和频率的压缩关联基于事件和频率的压缩关联Translation & normalization144.12.6.2Ping failure 15:07:04144.12.6.2Ping failure 15:07:24144.12.6.2Ping failure 15:07:46144.12.6.2Ping failure 15:08:04144.12.6.2Ping failure 15:08:34144
61、.12.6.2Ping failure15:08:3415:07:045countfirstlastsuppress unless I receive 5 in 3 minutes拓扑拓扑事件事件性能性能 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaxim
62、um length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal points
63、Group name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional
64、 elements事件管理具有很灵活的定制能力事件数据库结构灵活定制，根据管理需求增加事件字段事件信息的管理规则灵活方便定制过滤、分类、级别的灵活定义按照被管对象、时间、位置、所属业务的不同定义灵活的规则信息提取和翻译信息的丰富自动化策略呈现的灵活定制根据监控需要灵活定制的视图信息显示、排序、过滤条件 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/con
65、fidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Re
66、commended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue
67、 = Locked elementsIndications in black = Optional elements提供多种类型的Gateway，与其它系统进行信息集成丰富的外部接口（Gateway），快速实现与其它系统的集成Remedy，Peregrine等帮助台双向Gateway各种数据库接口Socket接口SNMP接口文件接口 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Ti
68、tle/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045
69、 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterInd
70、ications in blue = Locked elementsIndications in black = Optional elementsWebTop可定制化的实时运维监控视图 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length
71、: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup nam
72、e:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements
73、与帮助台的集成集中的事件管理平台提供IT基础架构管理与帮助台的唯一接口，并实现闭环的事件管理流程（通过Gateway）更进一步是如何从IT基础架构事件产生有价值的故障工单，而不是简单的事件:Service Desk 需要技术信息以解决问题Service Desk 需要业务信息以了解问题的影响Service Desk 不是一个合适的地方判断一个incident的业务影响 它的作用是快速提供帮助Netcool IMPACT 技术使 Netcool 可以将业务信息加入到自动产生的Ticket 中Enabling Incident Management 2006 IBM CorporationIBM
74、Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue
75、 R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slid
76、e number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsImpact事件管理平台与企业资源信息(CMDB)的集成事件平台事件平台Web ServicesImpactOMNIbusNetcool数据源数据源DSAEvent ListenersEvent ReadersPolicyEngineD
77、SADSADSADSATivoliMiddleware:Web ServicesXML, LDAPTIBCOSNMP, SocketJMS, Oracle数据库数据库Any DatabaseDatabases:HomegrownProvisioningInventoryIncidentAny CMDB Tivoli Data WarehouseAssets:Precision IPMRODorana事件的整合平台事件的整合平台事件平台与企业信息资源的事件平台与企业信息资源的实时桥梁企业整合的信息资源企业整合的信息资源 2006 IBM CorporationIBM Software Group
78、IBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 |
79、 B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt
80、 Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements信息关联的目标事件管理平台与其他信息资源如CMDB集成的目标是: 影响分析 事件的丰富 事件的抑制/聚合 事件的关联分析 通知和事件的升级 Impact中间件中间件:Web ServicesXMLLDAPTIBCOTCP/IP SNMP数据库数据库:Homegro
81、wnProvisioningInventoryIncident任何任何CMDB Data Warehouse资源资源:Precision IPMRODoranaOMNIbus 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 li
82、neInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt
83、 Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsNetcoo
84、l Impact信息丰富关联示例Netcool提供与外部数据多种类型的查询接口提供策略编辑工具，根据管理需要定义关联丰富策略CMDB网管网管Site A | WAN | on ISDN now !新故障单:Site A,WAN,on ISDN nowBKPAISDN192.168.48.12PRIAWAN192.168.47.11TypeSitePortIPMo/Fr, 8/18256 kBit/sACoverageMin. RateSite192.168.48.12 | Link Up192.168.47.11 | Link Down网络网络 2006 IBM CorporationIBM
85、CorporationPresentation subtitle:20pt Arial Regular,teal R045 | G182 | B179Recommendedmaximum length: 2 linesConfidentiality/date line: 13pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideDisclaimer information may also be appear in
86、this area. Place flush left, aligned at bottom, 8-10pt Arial Regular, whiteIBM logo must not be moved, added to, or altered in any way. Indications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsPresentation t
87、itle:28pt Arial Regular, blackRecommended maximum length: 2 linesGroup name:17pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM Corporation服务管理产品 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background should
88、not be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bull
89、et color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white =
90、 Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements服务管理服务管理基础架构信息采集端到端服务信息采集事件管理事件管理性能管理性能管理交易分析交易分析服务模型服务模型 定义服务和组件的依赖关系 定义与资源的映射关系 动态发现依赖关系服务水平管理服务水平管理 监控服务质量 跟踪服务质量失效服务影响服务影响分析分析 对基础架构的事件信息进行处理，分析对最终用户和服务的影响服务视图服务视图 实时信息呈现 服务导航安全管理安全管理发现发现Note: Animated Sl
91、ide 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide head
92、ing:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006
93、IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsTivoli Business Service Management实时服务业务管理TBSM为 IT 和业务用户提供可视化的业务视图，关注至关重要的业务服务健康和性能.TBSM 为
94、管理提供以服务为核心的途径TBSM 能力: 建立任何服务的模型定义& 跟踪实时的SLAs建立客户业务服务监控视图外部数据源驱动服务状态/健康状况先进的公式和计算等数字规则关键性能指标可视化 (KPIs)可以利用CMDBs 或者资源数据库定义服务 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial
95、 Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length
96、: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications
97、 in black = Optional elementsTBSM逻辑架构组合的服务模型组合的服务模型DSADSADSAPostgresOracleMSSQLSybaseMYSQL利用客户数据利用客户数据:(用于定义服务用于定义服务, 驱动状态驱动状态 & 承诺承诺, & 建立建立 IT 资源到业务资源到业务服务的关联服务的关联事件汇聚平台事件汇聚平台(OMNIBus)基于自动发现基于自动发现应用拓朴应用拓朴 (CCMDB, TADDM)发现发现基于自动发现基于自动发现网络拓朴网络拓朴(Precision)实时实时 SLA 跟踪跟踪客户数据客户数据 (Inventory, CMDB,.)DB2
98、可扩展到 450+ 数据源任任何何数数据据库库利利用用现现有有的的资资产产DSA = Data Source Adapter事件发现业务数据 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation sep
99、arated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, w
100、hiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements服务模型和服务水平监控 2006 IBM Co
101、rporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial
102、Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM Corporation
103、Optional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements服务综合监控台 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.
104、Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular,
105、 blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indic
106、ations in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements关键服务状态-服务质量 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial R
107、egular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length:
108、5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications i
109、n black = Optional elements关键服务状态- 性能和可用性 2006 IBM CorporationIBM CorporationPresentation subtitle:20pt Arial Regular,teal R045 | G182 | B179Recommendedmaximum length: 2 linesConfidentiality/date line: 13pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two
110、spaces on either sideDisclaimer information may also be appear in this area. Place flush left, aligned at bottom, 8-10pt Arial Regular, whiteIBM logo must not be moved, added to, or altered in any way. Indications in green = Live content Indications in white = Edit in masterIndications in blue = Loc
111、ked elementsIndications in black = Optional elementsPresentation title:28pt Arial Regular, blackRecommended maximum length: 2 linesGroup name:17pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM Corporation系统监控产品 2006 IBM CorporationIBM Software GroupIBM logo m
112、ust not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maxi
113、mum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bol
114、d, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements系统和应用监控 ITM 6.1架构Branch / SiteDatacenterMonitoring InfrastructureServer- OS- Databases- Applications- etc.Server- OS- Databases- Applications-
115、 etc.Managed SystemsManaged SystemsTEPSTEMSTDWTEMSUser InterfaceAgent-basedAgent-lessAgent-basedAgent-lessTEMS 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, wh
116、iteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principa
117、l pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black =
118、Optional elementsITM v6.1 System Context DiagramThe big pictureITM v6.1OmnibusTBSMTDWTSLAOmegamon XE for WBI & WASUI can be presented inside the TEPOmegamon uses the ITM 6.1 infrastructureTSLA 2.1.1 will alsoread from TDW 2.1TSLA reads from TDW 1.xReporting ToolsReports provided from TDW dataUse UI
119、to present monitoring stateUse UI to show historical dataUse UI to execute mitigation actionsUse UI to configure monitoringOSOS used to authenticate users in TEPOS monitored by ITMBusiness Applications, Middleware and Databases monitored by ITMContext Launch from TEP (seperate GUI)NetView/zOSEvents
120、are sychronized between Omniubs and ITM v6Target Application & MiddlewareITCAM RTT 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInf
121、ormation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Aria
122、l Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements整合的端到端系统和应用
123、管理PlatformsDatabasesApplicationsBusinessIntegrationWeb InfrastructureMessaging &CollaborationLotusDominoExchangeUnixWindowsLinuxOS/400DB2(Z & Distributed)OracleInformix SAPSiebelTuxedoWebSphereMQWebSphereMQIntegratorWebSphere(Z & Distributed)IISiPlanetApacheWebLogicSQL.NET (full suite of MS apps)CIC
124、SIMSz/OSSybaseCitrixVMwareWeb Services SOACluster(s)IBM Tivoli monitoring spans the breadth of your IT environment and provides fast time to value because its so easy to deploy!UniversalAgent70+ CustomPackagesavailable formodificationAgent-lessAdapterURL, SNMP, File,Socket, UDB.AgentQuick attach API
125、System P 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide
126、 heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white
127、2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsA Look at the Tivoli Enterprise Portal 2006 IBM CorporationIBM Software GroupIBM logo
128、 must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Ma
129、ximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial B
130、old, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsTechnical View Data DeliveryReal Time DataShort Term Historical DataLong Term Historical DataAgentSQL QueriesTivoli Enterprise PortalMemory:
131、 refresh every x minutesBinary File: 24 hours life timeGranular DataGranular DataRDBMSTivoli Data WarehouseTivoli Enterprise Portal for display of all dataSame portal to perform warehouse Aggregation, Pruning and ReportingRaw data in warehouse in addition to summarized data requestedWarehouse DB tab
132、les easily accessible by your choice of reporting tools 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by verti
133、cal strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum len
134、gth: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsUniversal Agent The Agent-less Monitor
135、ing SolutionAllows you to do agent-less monitoring of up to 100+ systems from a single instance of the agentProvides multiple data providers for maximum flexibility on virtually any platformEliminates 3rd Party point solutionThe heart and soul of OPAL solutions and launch pad for rapid ISV developme
136、nt Established development team, cheaper way for quick extensionsFileAPIHTTPODBCSocketSNMPPostScriptUniversal Agent 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regula
137、r, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 pri
138、ncipal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in bla
139、ck = Optional elements丰富的在线资源，超过300种验证过的产品扩展提供灵活的扩展能力管理特定或者特殊的应用，如Automation packages, integration adapters, agents, technical integration papers, trap definitions, Plug-in toolkits, or application registration files http:/ Process Automation Library (OPAL)Online ecosystem to highlight integrations
140、between IBM and partners 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on
141、either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt Aria
142、lRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements端到端应用管理端到端应用管理 TransactionsApplications交易监控交易监控响应时间故障隔离应用监控应用监控深入诊断跨系
143、统关联分析应用和中间件诊断应用性能分析深入到代码级的分析从用户体验的角度监控端到端交易追踪交易流隔离故障部件Resource Monitoring资源监控资源监控应用服务器监控自动化响应对J2EE、MQ、Database等的监控应用资源消耗分析负载趋势分析 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt
144、 Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text
145、length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndic
146、ations in black = Optional elements如何解决问题并快速部署如何解决问题并快速部署?ITCAM for WebSphere / J2EE21SOA Management - 如何监控我如何监控我的服务和服务组件的服务和服务组件?ITCAM for SOAITCAM SE for DataPowerOMEGAMON XE for Messaging是否达到了我设定的服务水是否达到了我设定的服务水平平?ITCAM for RTTITCAM 端到端应用服务质量监控加强运维监控加强运维监控ITCAM for J2EE OperationsITCAM for ISM 20
147、06 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28
148、pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM Co
149、rporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsITCAM 针对不同层面的管理要求发现和确定优先级隔离并分配诊断解决问题解决流程问题解决流程用户用户软件软件Level 1 OperatorITCAM for RTTITCAM for ISM
150、Level 2 OperatorITCAM for RTTITCAM for SOAITCAM for J2EE OperationSubject Matter ExpertITCAM for WS/J2EEITCAM for SOAITM, OMEGAMON XESubject Matter ExpertDeveloperITCAM for WS/J2EERational / EclipseITCAM for SOA 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered i
151、nany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial
152、 Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live cont
153、ent Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsITCAM for Internet Service Monitor基础服务监控网络设备性能（SNMP）路径服务质量（ICMP、SAA）：可用性、响应时间、SLA基础服务质量（ DHCP, DNS, DIAL, LDAP, FTP、RADIUS, TCP, HTTP, HTTPS ）在性能出现问题时通过事件进行报警，统一报告到事件平台 2006 IBM Corp
154、orationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Re
155、gular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOp
156、tional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements反应用户响应时间的体验反应用户响应时间的体验提供应用拓扑信息，查看交易路径，加速问题定位提供应用拓扑信息，查看交易路径，加速问题定位自动分析响应时间自动分析响应时间报告服务水平失效报告服务水平失效ITCAM for
157、 Response Time Tracking用户体验响应时间快速发现和隔离响应时间的问题 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical stroke
158、s,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lin
159、eCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsITCAM for RTT 发现性能问题Dashboard identifies transac
160、tions with response time problemsClick to see response time trend 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separate
161、d by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteM
162、aximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsITCAM for RTT 快速隔离问题Another
163、click and problems are automatically identified by finding resources that are performing differently than normalClientWeb ServerApplication ServerDatabase 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/
164、confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B17
165、9Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in b
166、lue = Locked elementsIndications in black = Optional elements资资源的可用性源的可用性(Interval Data)问题诊问题诊断断(实时实时数据数据)性能管理性能管理(历历史分析史分析)100% InstanceData CaptureSamplingDataSystems Overview- Enterprise- Group- ServerServer Statistics OverviewCreate ReportsDaily StatisticsIn-flight RequestRequest Analysis- Custo
167、m Edge RequestsSoftware Consistency CheckMemory DiagnosisJVM Thread DisplayTrap/Alert ManagementRecent Activity- 48 Hour Metric ComparisonSystems Resources OverviewResource Comparison- Group of ServersView Saved ReportsITCAM for WebSphere/J2EE 监控和诊断-Inspect all standard and custom MBeansProblem Cent
168、erImport Data via IPOT into Rational IDE debuggingCorrelate requests- across WAS, WS Portal, CICS, IMS- Integrates with MDD4J via ISAComprehensive resource view in TEP 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Ti
169、tle/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045
170、 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterInd
171、ications in blue = Locked elementsIndications in black = Optional elementsITCAM for WebSphere 深入监控应用层 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximu
172、m length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsG
173、roup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional
174、elements1234ITCAM for WebSphere 整个应用的生存周期在一个视图中展现Understand the impact to systems resources before problem popsDebug problematic code in Dev & QA environmentsValidate applications before deployment into production systemsMonitor applications and locate root cause of performance problems 2006 IBM Cor
175、porationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial R
176、egular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationO
177、ptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements快速隔离资源和配置问题AdministrationAvailabilityProblem DeterminationPerformance ManagementLogoutHelpApplication Over
178、viewServer Statistics Overview获取服务器性能状况快速的问题鉴别查看实时系统资源数据深入到特定系统资源以隔离性能问题的根源Server Statistics OverviewNameStatusVolume JVM CPU (ms)Total VolumeJVM Memory Usage (mb)devapp-aix-s02dc_ws40_0114080 (L3)Available16121,47210Server Activity DisplaySystem ResourcesSystem Resources ComparisonJVM CPU %10Total
179、CPU %34System Resources1 2 3 4 5 6 7 8 9 01 2 3 4 5 6 7 8 9 0JVM Memory Usage10MB of 20MBIn Use50%DB Connection Pools10 of 10In Use100%DB Connection PoolsDB Connection Pool NameAverage Pool SizePercent MaxedJDBC_Trade10100Concurrent Waiters3Average Wait Time (ms)8761.9Connection Pool Faults0WebSpher
180、e Studio Application Monitor降低WebSphere 应用宕机时间 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strok
181、es,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 li
182、neCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsTake Action to Fix the ProblemWebSphere Studio
183、Application Monitor降低WebSphere 应用宕机时间 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with t
184、wo spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyrig
185、ht: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsITCAM for WebSphere 监控和维护应用服务器的资源及可用性。 2006 IBM Corporat
186、ionIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regula
187、r, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOption
188、al slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background sh
189、ouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare
190、bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in whi
191、te = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements 2006 IBM CorporationIBM CorporationPresentation subtitle:20pt Arial Regular,teal R045 | G182 | B179Recommendedmaximum length: 2 linesConfidentiality/date line: 13pt Arial Regular, whiteMaximum length: 1
192、lineInformation separated by vertical strokes,with two spaces on either sideDisclaimer information may also be appear in this area. Place flush left, aligned at bottom, 8-10pt Arial Regular, whiteIBM logo must not be moved, added to, or altered in any way. Indications in green = Live content Indicat
193、ions in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsPresentation title:28pt Arial Regular, blackRecommended maximum length: 2 linesGroup name:17pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM Corporation
194、安全监控 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide hea
195、ding:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006
196、 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsTSOM 安全信息管理解决方案安全信息管理解决方案 提高运维效率提高运维效率降低风险降低风险兼容规范兼容规范 2006 IBM CorporationIBM Software G
197、roupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G1
198、37 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number:
199、10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsStatistical Threat Analysis发现未知攻击发现异常行为Out of the box benefit!Rules-based Correlation发现非法使用强化安全策略支持简单、复杂和多级策略Vulnerability Corre
200、lation将特定的事件与已知vulnerability要进行对应适用于特定，明确的情况需要有效的建立和维护Susceptibility Correlation分析相关威胁中最重要的目标设备用于确认问题，风险控制的优先级Complimentary techniques for scalable incident recognition and precise policy enforcement四个阶段关联分析进程四个阶段关联分析进程 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or a
201、ltered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18
202、pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = L
203、ive content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsFrequencyEvent ClassEvent ClassDomainFrequencyFrequency整合的安全监控视图整合的安全监控视图 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Bac
204、kground shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, bl
205、ackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indicati
206、ons in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements安全信息分析安全信息分析 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Reg
207、ular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5
208、principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in
209、black = Optional elements监控系统架构的考虑平台体系结构的特性是技术平台长期支持管理改进的基础灵活性：是否能够根据需求进行快速定制，为不同人员提供不同信息扩展性：是否能够根据需求进行功能、结构、范围的扩展高效性：是否具有管理用户IT规模所需要的处理能力专业性：是否提供足够深入的功能实现集成性：是否能够集成其它管理工具，为企业提供全面的管理方案运维结合能力：是否可以作为运维支撑平台，成为日常工作中的重要环节稳定性：是否易维护、高可靠确定监控系统的核心事件管理事件管理直接与运维监控的工作和流程相关，是监控的核心很多实践发现事件管理的能力会直接影响监控系统在运维工作中的作用I
210、T基础架构的全面监控是基础IT组件的全面监控端到端应用的监控 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spac
211、es on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10p
212、t ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements从运维出发的监控管理系统设计思路从运维出发的监控管理系统设计思路业务状态管理视角实时业务服务质量信息n实时服务状态 n服务影响
213、分析n诊断和问题恢复跟踪业务的服务质量如何，当前业务是否受到了影响，业务的服务质量如何，当前业务是否受到了影响，影响程度如何，应该通知谁影响程度如何，应该通知谁?服务质量资源依赖关系响应时间业务可用性容量Crisis Orgn实时技术全面监控n问题发现n业务影响分析n问题诊断分析n升级到支持专家IT运维技术视角一线人员一线人员关注快速发现和解决故障，一线人员关注快速发现和解决故障，提高故障处理的效率提高故障处理的效率二线人员技术专家n详细技术信息分析n帮助问题诊断n影响确认和评估n升级到3线支持寻求哪些资源和服务出现故障，影响程度如何，应该哪些资源和服务出现故障，影响程度如何，应该联系哪个支持
214、小组联系哪个支持小组?二线人员关注在问题分析诊断和定期优化二线人员关注在问题分析诊断和定期优化关注关注IT所支撑的业务的可用性和服务质量所支撑的业务的可用性和服务质量决策决策IT规划和发展规划和发展IT资源IT服务了解管理对象n有哪些资源n资源使用情况 n资源与业务的依赖关系n资源的重要程度 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confiden
215、tiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recomme
216、nded maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Lo
217、cked elementsIndications in black = Optional elements其它IBM管理产品自动化操作管理配置、变更工作任务调度动态资源分配和虚拟化安全管理用户认证单一登陆合规管理配置资源整合流程管理（整合帮助台和管理平台）IBMIBMIBMIBM服务管理解决方案服务管理解决方案服务管理解决方案服务管理解决方案流程管理流程管理 服服务管理平台管理平台 集中运集中运维管理管理ITIL 最佳最佳实践践 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or alte
218、red inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt
219、Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live
220、 content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIBM IT服务管理方案的特点快速实施: 更多的价值，, 更快地提供价值高性能和可扩展性: 可以管理任何大企业业务的扩展性.保护投资: 充分利用现有的投资.管理的广泛性管理的广泛性: 从从 网网络到到应用用灵活性: 工具提供足够的灵活性以满足业务的需求Netcool 提供提供IT基础架构到业务服务实时的集中管理基础架构到业务服务实时的集中管理提供最广泛
221、的集成接口提供最广泛的集成接口Netcool 提供业界最快的，最可扩展性的引擎，实现事件的猜忌，会聚，相关性分析，提供业界最快的，最可扩展性的引擎，实现事件的猜忌，会聚，相关性分析，Netcool 的快速实施，帮助客户快速实现投资回报，同时降低整个系统建设的风险的快速实施，帮助客户快速实现投资回报，同时降低整个系统建设的风险成熟的产品和全球大型用户的使用经验验证成熟的产品和全球大型用户的使用经验验证Netcool 可以针对现有的平台，工具和应用，实现集成并提供额外的价值，对现有架构和工可以针对现有的平台，工具和应用，实现集成并提供额外的价值，对现有架构和工作流不产生变化和影响。作流不产生变化和
222、影响。高度可客户化和可配置高度可客户化和可配置, Netcool 可以使用你的企业的特有的需求。可以使用你的企业的特有的需求。 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated
223、by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMax
224、imum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIBM在服务管理规划方面的方法 - ITUP 2006 IB
225、M CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Ar
226、ial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM Corpora
227、tionOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIT服务管理框架的技术实现业务影响和关联分析（业务影响和关联分析（业务影响和关联分析（业务影响和关联分析（Netcool Omnibus / ImpactNetcool Omnibus / Impact
228、）应用管理应用管理系统管理系统管理网络管理网络管理服务流程服务流程服务流程服务流程MaximoMaximo综合呈现、业务视图、管理门户综合呈现、业务视图、管理门户综合呈现、业务视图、管理门户综合呈现、业务视图、管理门户（Tivoli Business Service ManagementTivoli Business Service Management）展示层展示层关联层关联层汇聚层汇聚层管理平台层管理平台层管理对象层管理对象层统一的事件管理平台（统一的事件管理平台（统一的事件管理平台（统一的事件管理平台（Netcool OmnibusNetcool Omnibus）统一的配置管理数据库（统
229、一的配置管理数据库（统一的配置管理数据库（统一的配置管理数据库（CCMDBCCMDB）服务器服务器操作系统操作系统中间件中间件数据库数据库应用应用网络设备网络设备网络连接网络连接网络服务网络服务服务状态服务状态组件状态组件状态响应时间响应时间安全管理安全管理安全设备安全设备日志日志人员岗位人员岗位工作单工作单帮助台帮助台 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/su
230、btitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G18
231、2 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndicatio
232、ns in blue = Locked elementsIndications in black = Optional elementsBackup 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation
233、 separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regula
234、r, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements企业级桌面机操作系统资产管理企业级桌面
235、机操作系统资产管理 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlid
236、e heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white
237、 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements企业级桌面机操作系统资产管理企业级桌面机操作系统资产管理软件维护和补丁管理软件维护和补丁管理裸机安装裸机安装简单和复杂的应用安装简单和复杂的应用安装和配置和配置数据备份
238、和恢复数据备份和恢复License 管理管理TPMfSW, TPMTPMfSW, TPM网络网络, 存储和存储和 安全配置安全配置Tivoli Provisioning ManagerTPMfSW, TPMTPM for Operating System Deployment一致性检查和补救一致性检查和补救TPMfSW, TPM FamilySecurity Compliance ManagerTPM provides Application RecoveryTSM for Data RecoveryTPMfSW, TPM - InventoryTivoli License ManagerTP
239、MfSW, TPM 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlid
240、e heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white
241、 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsTPM for OS Deployment 5.1 2006 IBM CorporationIBM Software GroupIBM logo must not be
242、 moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length
243、: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIn
244、dications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsTPM for OS Deployment 5.1确保操作系统部署的可控性确保操作系统部署的可控性TPM for OS Deployment 是易用的解决方案，用于启动全是易用的解决方案，用于启动全面的设备生命周期管理程序面的设备生命周期管理程序台式机和笔记本服务器和服务器群集ATM 和销售网点的设备互
245、联网信息台信息终端客户现已能够实施快速、简单、经济高效的部署和再部署客户现已能够实施快速、简单、经济高效的部署和再部署 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by v
246、ertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum
247、 length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsWake On LAN 启动流程启动流程设置产品，以便按适当顺序执行
248、启动任务 首先是“网络启动”有些硬件可采用单独的启动顺序，具体取决于是“通电”还是“Wake On LAN”状态在“Wake On LAN”完成后，DHCP服务器告知客户机其已被 TPM for OS Deployment 所控制TPM for OS Deployment 向下为设备发送小型指令集，用于安全通信此时，管理员开始完全控制设备Example BIOS Setup Utility“Wake On LAN” Boot Order“Power on” Boot Order 2006 IBM CorporationIBM Software GroupIBM logo must not be
249、 moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length
250、: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIn
251、dications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements主要功能自动自动 安装操作系统 (从无操作系统裸机开始)克隆安装 (创建镜像, 恢复镜像)本地安装 (运行本地安装, 无需人工介入)在过程中安装应用应用在运行时再增加配置操作系统参数 (如： 键盘布局, 时区等) 2006 IBM CorporationIBM Software GroupIBM log
252、o must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 M
253、aximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial
254、Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements桌面机管理提供的解决方案桌面机管理提供的解决方案管理平台数据备份和恢复密码重置资产报告安全检查桌面防病毒*桌面机监控应用支持和帮助台软件使用操作系统补丁管理应用管理数据迁移操作系统镜像管理支持中心应用中心使用者ManagementServer 2006 IBM Corporat
255、ionIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regula
256、r, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOption
257、al slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIBM桌面管理系统的内容和解决方案桌面管理系统的内容和解决方案软件管理数据/基础设施安全资产控制用户生产率成本管理IBMIBM桌面管理系桌面管理系统解决方案应用统解决方案应用了业界最优的管了业界最优的管理工具和专业的理工具
258、和专业的实施服务，以协实施服务，以协助并确保企业成助并确保企业成功实现桌面管理功实现桌面管理系统。系统。桌面管理系统解决方案桌面机管理内容数据备份和恢复密码重置资产报表安全检查桌面防病毒桌面机监控应用支持和帮助台软件使用管理OS 补丁管理应用管理数据迁移OS 镜像管理解决方案特点 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentialit
259、y line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended m
260、aximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked e
261、lementsIndications in black = Optional elements什么是 IBM Tivoli Provisioning Manager for Software 5.1?一致性检查和错误补救一致性检查和错误补救不同类型的客户机和服务器不同类型的客户机和服务器资产管理资产管理扫描硬件和软件配置项目支持大规模的分布式环境关系数据库中公开发布的库存信息为制作报告提供数据、自动告警、为金融资产管理馈送信息（如Peregrine），支持软件分发报告报告发现报告库存报告软件部署报告审计报告定制报告发现发现思科交换机发现TADDM 发现IBM 刀片服务器发现IBM DB2 和
262、WebSphereMicrosoft Active DirectoryIBM Common Inventory 技术Windows 发现配置、用户、群组和服务其他.软件分发软件分发非常安全的、有保证的软件交付不同类型的软件打包，以利用最佳业务实践行动规划器自适应带宽管理“IBM 是变化和配置管理领域的市场领导者，这要归功于公司面向软件分发和库存管理的是变化和配置管理领域的市场领导者，这要归功于公司面向软件分发和库存管理的 Tivoli 软件产品软件产品- Tivoli Configuration Manager。” IDC: “Worldwide System Operations Softw
263、are 2003 Vendor Shares” ，2004年8月补丁管理补丁管理Tivoli Provisioning Manager for OS Deployment 5.1 + AIX, SUN, HP . 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteM
264、aximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal po
265、intsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Opti
266、onal elements发现技术 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either
267、sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegula
268、r, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIBM TPM for Software 5.1的软件分发功能的软件分发功能关键任务的软件分发关键任务的软件分发关键任务的软件分发关键任务的软件分发发布
269、取消发布分发安装卸载 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSli
270、de heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, whit
271、e 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIBM TPM for Software 5.1 的软件分发功能的软件分发功能动态内容交付动态内容交付实施实施当前的生产环境当前的生产环境预计的预计的生产生产ISSI
272、 环境环境预计实现的预计实现的节约节约软件分发335个转发服务器203个转发服务器每年230万美元*网络利用率114,324 千兆字节 每星期*3,160千兆字节 每星期*提高3%的网络利用率实现成本节约*可能节省的软成本通过群集提高可用性提高软件包交付的管理能力* IGS 估计的成本节约* 15个星期测得的平均千兆字节数* 证明了仓库和点对点技术的适用性 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be
273、 modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet col
274、or:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit
275、in masterIndications in blue = Locked elementsIndications in black = Optional elementsIBM TPM for Software 5.1 的软件分发功能的软件分发功能动态内容交付动态内容交付领先的安全性领先的安全性满足高级加密标准 “AES 128位”的要求*无后门，通过开放的评估流程进行构建在仓库和对等体之间安全传送专门优化用于软件加密市场领先的可扩展性市场领先的可扩展性超大规模的文件和内容分配功能客户能够从相关的对等体/服务器中提取文件的不同部分从网络边缘的仓库从本地对等体从距离最近的仓库和对等体提取文件，
276、以降低网络影响* AES提供严格加密，提供严格加密，2001年年11月被月被 NIST 指定为联邦信息处理标准指定为联邦信息处理标准 (FIPS-197)。2003年年6月，美国政府月，美国政府 (NSA) 宣布宣布 AES 非常安非常安全，足以保护全，足以保护“高度机密高度机密”信息，信息，“高度机密高度机密”信息拥有最高的安全级别，根据定义，此类信息指一旦公开，将给国家安全造成信息拥有最高的安全级别，根据定义，此类信息指一旦公开，将给国家安全造成“不可限量危害不可限量危害” 的信息。的信息。 2006 IBM CorporationIBM Software GroupIBM logo mu
277、st not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maxim
278、um length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold
279、, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsMC = 中枢文件类别集中安全管理为客户提供仓库和对等体清单将文件复制到仓库在整个网络上进行轻量分配 包括分支机构仓库服务器客户从多个仓库和对等体提取文件故障切换 / 负载平衡动态程序分块，以利用速度最快的连接可恢复的下载客户在下载文件后变成一个对等体客户管理中心TPM 动态内容交付服
280、务动态内容交付服务网格模式对等体对等体1下载的客户下载的客户对等体对等体2 对等体 1对等体2服务器1 服务器2 从不同的服务器和对等体检索文件片断 管理中心仓库服务器1仓库服务器 2 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length:
281、 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name
282、:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsT
283、PM 动态内容交付服务动态内容交付服务发现服务器和对等体发现服务器和对等体每次下载时，管理中心都为下载客户分配多个仓库服务器和对等体客户的IP地址和TCP域可用于发现最佳服务器和对等体：子网（只限对等体）IP范围（例如 9.3.4.0 9.3.5.128）IP域名（如）区域（由用户定义）支持分支办事处 客户只能从IP范围或域名相同的对等体和服务器进行下载 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be
284、modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet colo
285、r:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit i
286、n masterIndications in blue = Locked elementsIndications in black = Optional elementsIBM TPM for Software 5.1 的一致性检查和补救功能的一致性检查和补救功能验证设备的一致性检查情况验证设备的一致性检查情况回答问题“设备能否满足我们既定的公司策略的要求？”采取行动来纠正设备的违规问题采取行动来纠正设备的违规问题回答问题“我应采取哪些措施来纠正设备的一致性检查问题？”可扩展用于客户及业务伙伴可扩展用于客户及业务伙伴允许编写适当的工作流，以便公司、业务伙伴或服务机构能够添加特殊的一致性检查和违
287、规补救标准可将这些标准通过用户接口提供给操作人员以便于实施 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two space
288、s on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt
289、 ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIBM TPM 动态内容交付服务动态内容交付服务自适应带宽控制自适应带宽控制动态调节仓库服务器或对等服务器的流量发送速度可自动阻
290、断流量传输，以便最大限度地降低对其他网络流量的影响自动调节网络带宽在发送方与接收方之间的任何地方响应网络流量如果拥塞加剧 降低传输速度如果拥塞得到缓解 提升传输速度 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInf
291、ormation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Aria
292、l Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elementsIBM TPM for
293、 Software 5.1 的报告功能报告功能根据默认设置安装报告根据默认设置安装报告 无需进一步的设置根据预定义提供新型报告根据预定义提供新型报告发现、库存、软件部署、一致性检查、审计用于提供个性化报告的“其他”类别多种输出格式多种输出格式高度灵活的图形功能PDF, HTML, CSV（数值用逗号分开）XML，用于与其他应用轻松互换数据报告的输入和输出报告的输入和输出轻松共享定制报告轻松保存和恢复报告 2006 IBM CorporationIBM Software GroupIBM logo must not be moved, added to, or altered inany way
294、.Background shouldnot be modified.Title/subtitle/confidentiality line: 10pt Arial Regular, whiteMaximum length: 1 lineInformation separated by vertical strokes,with two spaces on either sideSlide heading:28pt Arial Regular, blue R120 | G137 | B251 Maximum length: 2 linesSlide body:18pt Arial Regular
295、, blackSquare bullet color:teal R045 | G182 | B179Recommended maximum text length: 5 principal pointsGroup name:14pt Arial Regular, whiteMaximum length: 1 lineCopyright: 10pt ArialRegular, white 2006 IBM CorporationOptional slide number: 10pt Arial Bold, whiteIndications in green = Live content Indications in white = Edit in masterIndications in blue = Locked elementsIndications in black = Optional elements实践的从运维工作出发深化管理建设的方法流程的改善与功能的改善需要持续交互进行故障管理流程哪些工作可以通过技术平台自动化或者简化确定技术平台需要实现的功能逐步完善的过程在流程中规定核心功能的使用和考核要求
