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1、船东面试应对指南张晓峰著前言随着社会主义市场经济的深入，船员劳动力市场也随之兴旺发展起来。在船员国际劳务市场中，我们中国的船员所占份额较少，其中一个主要的原因是船员缺乏英语技能。不少中国船员虽然业务水平较高，但由于没有英语表达能力而被船东割爱。还有一个次要的原因是部分船员缺乏现代意识和管理能力，思想仍停留在八十年代我国航运业和船舶管理上。如船长一有事就找政委、轮机长商量办事，有时候由于部门之间矛盾，船长无法指挥轮机部等等。而现代航运业管理模式中船长是船舶管理者，一船的最高长官，是公司的授权代表，包括轮机长在内的所有人必须对他负责。船上的等级观念十分清楚，每个人都要常用“Yes, sir!”,“
2、No, sir!”,“Thank you, sir!”,“Good morning, sir!”。船长在公司代表（无论地位高低）面前也应用上述语言。船上工作按ISM规定，把每个人的职责都划分得很细，甚至包括除船长外每个人上一级出现意外，其工作由谁顶替。甚至下级出现突发事件其工作由谁替代等等。船东围绕职务职责提问时你如果回答不上来，那么你受雇的几率很小。本书系收集了几家较大的国内外船东在面试中的提问，并就船东的提问给出答案及应答策略以供广大有心外派的船员参考。冷梅同志撰写了“常识篇”的全部内容并完成了全书的录入工作。本书的形成应特别感谢青岛远洋运输公司叶庆东先生和广大的关爱我的船员同志给我的启发
3、，愿此书能帮助你们顺利通过船东面试。编委会成员：党兆荣、赵新英、顾佐法、安家歧、叶庆东、梁圣涛、党坤、王丽娜、黄林森、陈放、范凤祥、董耀传、谭万成、李延坤、王勃。Table of Content目录1.Record of Service 资历篇.( )2.General Knowledge 常识篇.( )3.Occupation Knowledge 职务篇.( )4.Social Communication, Ability 交际、能力篇.( )Record of Service资历篇1. Nice to meet you! Its very nice to meet you! Glad to
4、 meet you! Im very glad to meet you! Pleased to meet you! Im pleased to meet you! A pleasure to meet you!注：上述用语可以选一使用，用礼貌的初次见面用语可以给船东良好的第一印象。不论你的英语功底如何，一定要练得标准、流利。2.问：Whats your name? Your name? I wonder what your name is. Could you tell me what your name is?答：I am . 或 My name is .注：语言功底较差的人应记住，只要对方
5、一提到nameneim，一般是问姓名，可选择上述一个使用。语言差的船员经常说“My is.”，这是不正确的，要避免，不然船东会认为你语言功底较差。3.问：How long have you ever worked on board?答：I have ever worked on board for years.注：这是船东问资历一个主要方式，一定要注意的是13年至19年的发音中的尾音teenti:n不要发成tytei，否则船东会瞧不起你，或者笑话你。如19发不准时有些象90。4.问：Which company did you serve? Which company did you work
6、for?答：I have served for .注：最好用动词serve而不用work回答。因为船东会从中认为你的服务意识强而被选中。5.问：Where are you from?答：I am from .注：语言较差的人应几记住where开头，在开始时是问场所，一般是问籍贯，千万不要听成when。6.问：Are you married?答：Yes, I am. 或 No, I am still single. 注：此句不论怎么问，关键词是marry，一听到这一词，就是婚姻状况，最好不要答成Yes或No，给人一种太简单的感觉。7.问：How many people are there in
7、your family?答：There are people in my family. My wife, son(daughter) and I.注：船东一般关心的是小家庭（nuclear family），不太注重大家庭（extended family），但若是超过10人以上，请最好不要用拼读的方式，不然会给船东一个英语不好的印象。8.问：Which certificate do you have now? Which certificate do you hold now?答：I have certificate.或 I am holding certificate.或 I am the
8、holder of certificate.注：主要证书如下：master certificate, chief mate certificate, second mate certificate, third mate certificate, chief engineer certificate, second engineer certificate, third engineer certificate, fourth engineer certificate, first class radio electronic certificate, second class radio e
9、lectronic certificate, GOC(General Operators certificate), ROC(Restricted Operators Certificate), specialized certificate. 回答时关键是certificate一词的发音。9.问：What kinds of ship have you worked on?答：I have worked on many ships. Like ship, ship, and so on.注：一般做过多种类船的船员竞争成功率高。因而你需要列举。这里列出一些船舶种类：warship(cruiser
10、, destroyer, submarine, aircraft carrier), merchant ship(bulk carrier, general cargo ship, RO/RO ship, L.P.G, L.N.G, VLCC, ULCC, container ship, reefer ship, timber vessel, passenger ship), specialized ship(barge, ferry, ice-breaker, drill platform, dredger, tug, sailing boat, yacht)。但warship种类最好不要说
11、，以防被不怀好意的人窃取国家机密。10.问：How many countries have you ever been to?答：I have been to many other countries. For example, Japan, Russia, India, and so on.注：在列举时，不要把国名用中文译语方式说，若不然会闹出大笑话。如Russia，而不应说eluosi（俄罗斯）。11.问：How old are you? Whats your age?答：I am years old.注：年龄的数字不要用拼读的方式，即一个一个地数。不然会给船东一种语言功底较差的感觉。12
12、.问：When were you born?答：I was born in .注：年份说法应分成两半，如1965应说成19-65（nineteen sixty-five）。13.问：Where did you graduate? Which college did you graduate?答：I graduated from .注：学历是资历的很关键的一个砝码。从大学、学院、中专（技校），英语为university(institute), college, professional school.14.问：Have you served UMS?答：Yes, I have served UM
13、S. 或 No, I am sorry, I have not.注：UMS指Unmanned Machinery space Ship（无人机舱船），一般此问题是针对轮机员的，主要考察是否接触过现代化船舶。15.问：Have you served ?答：Yes, I have served several years. 或 Yes, I have served for a short time. 或 No, I am sorry, even though I am holding certificate, I have never served for it.注：这一项主要是考察任职经验。如有
14、不少人虽然持有某证书，而从未做过。甚至有些船长、轮机长还没有做过某种低级职务。船东都希望聘任经验丰富的船员，且年龄又最好年轻一些。因此在回答此项时应注意你是否愿意高职低聘。若愿意可以采用最后一种答案，并提出你感兴趣的职务的意见。16.问：Have you ever studied SMS? What is SMS?答：Yes, I have studied SMS. SMS stands for a safety management system. Its annexed to(attached to) the SOLAS Convention, chapter IX.注：此项千万不能回答不
15、知道或没有受训过。因为根据国际安全管理（ISM）1998年7月1日生效的新规则，是一个强制性规则，规定了安全及防污染管理的内容。船东特别看重那些此项受过训练的船员。17.问：Do you Have ISM certificate?答：Yes, I am holding ISM certificate issued by HSA, China. 或 No, I have not. 注：HSA(Harbour Superintendency Administration)-港监。国外船东对证书的重视程度极高。因为这能说明你胜任工作的能力的证明。我国近二年来各地都开展此项培训工作，没有参加学习的船员请尽快参加培训。18.问：How many harbours have you ever been to?答：Many harbours. For instance, Shanghai, Yokohama(Japan), Jakarta(Malysia), Singapore, and so
