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1、Room to have a great start 成功的开始Housekeeping Attendant - Laundry 客房部服务员 洗衣房Hotel Level:酒店等级：I -V一 -五Departme nt: 部门：Rooms Division房务部Job Band:职位等级:1010Reports To:直属上级：Lau ndry Supervisor 洗衣房主管JOB OVERVIEW 职位概述Resp on sible for assisti ng the washers, pressers and other members of the lau ndry team i
2、n provid ing aclean and timely laundry service to guests and internal customers负责协助干湿洗工、手烫工和洗衣组的其它人员为客人和内部客户提供干净和及时的洗衣服务。?At InterContinental Hotels & Resortswe want our guests to feel special, cosmopolitan and In the Knowwhich means we n eed you to:* Be charm ingby being approachable, hav ing con f
3、ide nee and show ing respect. Stay in the momentby understanding and anticipating guests needs, beinettmt takingown ership of gett ing things done.* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.在洲际酒店及度假村？，我们希望宾客感觉风格独
4、特、时尚现代和深入洞悉，这意味我们需要你：亲切、充满自信、体现尊重来展现富有魅力 的你。理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。DUTIES AND RESPONSIBILITIES 工作职责* Assists in sort ing hotel and guest linen for washi ng*协助收集酒店和客人的布巾，然后清洗* Helps in timely loadi ng and unl oad ing of machi nes* 及时协助装卸机器* Assists i
5、n tran sferri ng linen and clothes betwee n mach ines* 协助机器之间的布巾和衣物传递工作* Feeds in linen in the flat-work ironer* 将布巾送入平烫机 En sures timely additi on of chemicals in proper qua ntity 确保及时添加适量的洗衣粉 Mai ntai ns proper temperature, pressure and water level保持适当的温度、压力和水位 En sures machi nes and areas are kep
6、t free of li nt 确保机器和工作区域中无布巾残留物 En sures gen eral clea nli ness of the en tire lau ndry departme nt确保整个洗衣部的整体清洁 Atte nds all staff tra ining meet ings as whe n directed by the superiors*按上级要求参加所有员工培训会 Reports health or safety hazards to the Lau ndry Man ager向洗衣房经理汇报卫生或安全隐患ACCOUNTABILIT Y 责任范围Number
7、 of employees supervised管理的员工Direct N.A.直接 无In direct NA间接 无Ann ual Operat ing Profit/Payroll Budget-年度经营利润和薪金预算* N.A.* 无Key Metrics -主要绩效指标* N.A.* 无Decisi on Making Resp on sibilities (Decisi on Rights)决策职责(决策权)-* Withi n the authority as assig ned for Hotel Band 10 role*酒店职位10级所拥有职权范围QUALIFICATION
8、S AND REQUIREMENTS任职要求Page 2 of 3第#页，共3页Required Skills技能要求 Commu ni cati on skills are utilized a sig nifica nt amou nt of time whe n in teract ing with others; dem on strated ability to in teract with customers, employees and third parties that reflects highly on the hotel, the bra nd and the Comp
9、a ny.拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交 往的能力。 Able to speak, read and write En glish具有说，读和写英语的能力。Qualificati ons学历 Primary Educati on or equivale nt小学或相当学历Experie nee-经验* Some lau ndry experie nee.*拥有一些洗衣房工作经验The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.Employee Name (pr int)DateEmployee Sign ature此职位描述所陈述的只是该项工作的核心内容和主要层面，并非所有职责或资历要求。员工姓名（正楷）日期员工签名
