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1、精品范文模板 可修改删除撰写人：_日 期：_Choice of property management system for residential strata developments in SingaporeThis section presents a case study of two residential strata developments in Singapore referred to here as “Strata Development A” and “Strata Development B”. The case study provides insights in
2、to the two developments choice of property management system and its implications. Based on interviews with the property manager and Managing Agent of the two developments, the different property management systems are examined to establish how appropriate and suitable they are for each strata devel
3、opment. These provide valuable lessons for other residential strata developments on the implications of each property management system.Choice of residential strata developments for case study The two developments were selected for the case study based on the following criteria: Location: The two st
4、rat developments are located in close proximity to each other in a prime residential area in Singapore. As such they share similar locational attributes like distance to amenities and access to public transport. Age: The construction of the two strata developments were completed around the same time
5、 Strata Development A in 1977 and Strata Development B in 1979. The implication of the age of the strata developments is that it provides a good comparison with regard to the physical deterioration and the extent of up keep and maintenance required for both of the strata developments. Tenure: The tw
6、o strata developments share similar tenures both hold 999-year lease hold titles. Different management systems: Strata Development A has always employed an in-house management team for their strata development, while Strata Development B has always employed a Managing Agent to manage their strata de
7、velopment. Data availability: The Chairs of the Management Councils as well as both the property manager and Managing Agent of both strata developments were responsive and forthcoming with regards to the information required for this study.Strata development A Strata Development A is a residential s
8、trata development within a prime residential area. The development consists of 470 units which include 38 townhouses and six shop houses with the rest of the units built into five high-rise tower blocks. The tenure of the property is 999 years leasehold. Since the development was completed in 1977,
9、it has employed an in-house management team to oversee its property and facility management needs. There was just one time a relatively brief period of about six months when a Managing Agent was engaged as a consultant: this was when the strata development was seeking a new property manager. Even th
10、en the Managing Agent was never involved in the line of authority of the Management Council or of the in-house management team. Rather the role of the appointed Managing Agent was merely to act as a consultant on any issues the Management Council or property manager may have encountered in the manag
11、ement of the strata development during the interim. The in-house management team for Strata Development A comprises of 28 staff members. The property manager acknowledges that it is rare for a residential strata development in Singapore to employ an in-house management team of this size. The propert
12、y manager heads the team all of whom are under the direct payroll of the developments Management Corporation Figure 3. The property manager who holds a Polytechnic Diploma in Property Management is assisted by a property officer a chief security officer an administrative officer and two accounts off
13、icers. In addition the property officer leads a team of six maintenance staff that take care of the daily physical maintenance of the strata development including the periodic servicing of the strata developments water tanks and pumps and replacement and repair of any faulty electrical devices. The
14、chief security officer leads a team of sixteen security guards whose job includes the manning of the developments three entry-exit points and the patrolling of the strata development to ensure the safety of the residents in the strata development. The only aspect of the running of the strata develop
15、ment which is not handled by the in-house management team is cleaning and waste disposal which is sub-contracted to an external cleaning 2company. By having the entire team under the direct employment of the Management Corporation the issue of command and control is more efficacious as when compared
16、 to the situation if the strata development was run by a Managing Agent. By having all the staff report to him the property manager has a better grasp of the day-to-day happenings in the strata development. With this overview he is able to respond more quickly to situations or emergencies that arise. The property manager also pointed out that in his experience at the development beyond the physical aspects of r
