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1、关于英文道歉信集合八篇英文道歉信 篇1Dear Ms Winston,The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.I just returned from vacation this week and found your file in my in-basket. A
2、s soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlook
3、ed.Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.Because of this serious oversight, and as a testament to
4、our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.Ms. Winston, let me assure you that what happened in your case is not typical of CableNets lev
5、el of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.If you have any questions please dont hesitate to call me at*.Yours in serviceTony英文道歉信 篇2Dear Mr. Smith,I am indeed very sorry that I missed the examin
6、ation on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.I sincerely hope you can unde
7、rstand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.Sincerely yours,Wang Hua英文道歉信 篇3Dear _
8、,Much to my regret / I am terribly sorry that I am unable to _ . It is mainly because at that time I will be full occupied by which is quite out of my expectation, and that conflicts with your . Therefore I am forced to adjust my schedule and cannot make my presence on your . I sincerely hope that y
9、ou will enjoy a good time. By the way, can we have dinner together some time next week? I hope to see you soon. I am really sorry again and I trust that you will understand.Yours sincerely,xx英文道歉信 篇4尊敬的客人:Dear Guests:欢迎阁下莅临全新的XX华龙XX大酒店!Welcome to Hualong Magnate Hotel, Shaoshan!相信我们酒店按照五星级标准的设计、设施及服
10、务，皆能迎合当代商务及旅游人士的种种所需。然而，由于我们酒店正处于试营业中，有部分设施及服务项目不到位，届时引起阁下不便之处，敬请谅解。Our international 5-star standard designed facility and service will meet businessman or travellers demands. However, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.同时，我们酒店管理层及
11、全体员工将上下一心，当竭尽全力尽快改善目前不尽理想之状况，希望能为阁下的下次光临提供更加完善及周到的.服务而努力。Meanwhile, our Chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.此外，我们十分渴望得到阁下的一切意见，如蒙赐教，感激不尽，欢迎随时直接与本职联络!我的电话号码是:XXX(分机)。Furthermore, we are eager f
12、or getting your kindly comment. Were very appreciated for your cooperation. Welcome contact with me directly. My telephone is 8XX9(ext.).诚意致歉!Sincerely apologize!再次欢迎阁下的光临!Looking forward your next coming!英文道歉信 篇5Dear Sarah，I am terribly sorry to tell you that I am unable to attend your birthday par
13、ty next Thursday evening。 That is owing to(因为) the fact that (同位语从句)my younger brother suddenly fell ill and was taken to a hospital this morning。 I have to go there immediately and take care of him。 As told by the doctor in charge， it will take around five days for him to recover and I have asked m
14、y boss for a leave。I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends。 I have chosen a small gift for you and will send it to you tomorrow to show my best wishes。 Besides， please give my regards to our
15、friends when you meet them at the party。Cordially， (sincerely)Li Hua英文道歉信 篇6Dear Ms Jeremy,Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.According to the sales contract between us, we will, of course, replace your faulty delivery fre
