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1、英语考试题（多篇）第19篇：商务英语考试试题 一、词汇词组（10个，英翻中） job title 职别shipping lines 航运公司personnel manager 人事主管 customs officer 海关人员 packaging 包装duty checking 关税检查marketing director销售主管Chamber of Commerce 商会 publicity controller 宣传主管Certificate of Origin 货物原产地证明书managing director 常务董事 layout 布局，安排，版面设计 house style 印刷风
2、格，独特风格，排字风格 letterhead 信头logo 专用标记，标记，商标 records for the files 文件记录trade exhibition 商品交易展览会 company stand 公司展位delivery date 交货日期 printed matter 印刷品relative merits 优缺点 head office 总公司board 董事会 health and safety provisions 健康与安全规定 safety regulations 安全规程，安全规定divisional personnel manager 部门人事主管clerical
3、 grades 文书人员职系 abbreviations 缩写，缩写词make a firm offer 下订单 staff turnover 员工交替parking lot 停车场 concentric circles 同心圆fiscal year 财政年度，会计年度 Branch Offices 分支机构General manager 总经理 marketing dept.营销部photocopying room 影印室 purchasing dept.采购部sales dept.销售部 shipping agent 运货代理商freight forwarder 货运代理行，转运行 二、缩
4、写（5个） PS - postscript p.p.- per pro (on behalf of)c.c.or cc - Carbon copy to (often now a photocopy) or cubic centimeters insurance broker 保险经纪人 credit insurance 信用保险Bill of Lading 提货单 Sea Waybill 海运单Air Waybill 空运单 Shipping Note / Shipment Advice 装船通知单Dangerous Goods Note 危险物品通知单 Certificate of Ins
5、urance 保险证明order book 订货簿 shipping date 船期，装船日期money-back warranty 退款保证 Samples of Merchandise 货物样品public relation 公共关系 in good shape 完整无损，处于良好状态，健康情况良好 sole supplier 唯一供给者 trade journal 行业杂志yellow page 电话黄页 confirmed irrevocable letter of credit 不可撤销的保兑的信用证 import license 进口许可证special introductory
6、price 新产品特价 bill of exchange 汇票house bills 公司汇票 inventory position (BR.stock position) 库存水平interest charges 利息费用 bad debt 呆账（收不回的账）debt collection agency 债务托收代理 tradebut they are somehow closely connected; this is when you can use the semi-colon instead of the full stop. 9.NOTE: a colon can help to
7、emphasize what is coming next: to list things: reports, letters, memos and so on. 10.If a person wants to show alternatives, he/she can separate them by using a stroke / oblique / slash.11.And if they are using words (i.e.phrases or expreions) which are not of primary important they can be placed be
8、tween brackets (parentheses).12.An apostrophe is used in poeives (Mr.Joness) and its also used in contraction, isnt it? 五、判断（10个） 六、简答（3个） 1.What are 12 telephone tips? 1) Fax or e-mail ahead if you want to make sure the other person has time to prepare for the call. 2) Make sure you have with you a
9、ll the documents youll need before you dial the number. 3) The other person cant my not understand you easily, so try to speak slowly and clearly. 4) The other person cant see your reactions, so always confirm that you have ( or have not) understood each point thats been made.Dont pretend you have u
10、nderstood when you havent. 5) The other person cant see what a nice person you are, so make sure you sound polite and agreeable. 6) The other person hasnt got all day, so make sure your call is brief. 7) The other person is getting an impreion of your firm while talking with you, so make sure that y
11、ou sound efficient your firms image may be at stake, even if youre just taking a meage. 8) Dont rely on your memory: make notes during a call and rewrite these notes immediately afterwards as a record of the call. 9) Smile while youre talking.Your listener can hear your smile. 10)Dont try to be funn
12、y you may be misunderstood. 11)Dont interrupt the other person: let them finish what they want to say. 12)Send a follow-up e-mail, fax or letter to confirm any important details (especially prices and numbers), so that you both have a written record. 2.Different modes of communications: 1) Face to f
13、ace communication. 2) Communication on the phone. 3) Written communication. 3.Four “Golden Rules” for writing a busine report: 1) Be accurate. 2) Be brief. 3) Be clear. 4) Be decisive. 4.What are 7 steps of planning a letter? 1) Write down your aim: what is the purpose of this letter? 2) Aemble all
14、the relevant information and documents: copies of previous correspondence, reports, figures, etc. 3) Arrange the points in order of importance.Decide which points are irrelevant and can be left out.Make rough notes. 4) Write an outline in note form.Check it through considering these questions: Have
15、you left any important points out? Can the order of presentation be made clearer? Have you included anything that is not relevant? 5) Write a first draft, leaving plenty of space for changes and revisions. 6) Revise your first draft by considering these questions: Information: Does it cover all the eential points? Is the information relevant, correct and complete? English: Are the grammar, spelling
