《某国际货运代理有限公司物流客户调查表》由会员分享，可在线阅读，更多相关《某国际货运代理有限公司物流客户调查表（78页珍藏版）》请在金锄头文库上搜索。
1、Assignment specification (BA Program)英语专业必修课程作业要求 (专升本课程)Course:Practical Business Project DesignAssignment:02 (Units 6-10)Assignment title:Data Collection/Appendices, Project Implementation, Discussion, Conclusion, Introduction, Abstracts, and the first draft of the whole paper重要声明：本课程的各阶段作业要求以网院在平
2、台上发布的作业要求为准，而不是根据教材中的作业要求完成作业。姓名： 吕凌志_ 学籍号： _0_ 年级： 09秋专升本 学习中心： 北京总部学习中心_辅导教师： 姜芸 Based on the project design you have completed in the previous stage, you are asked to implement your project and then compose the core parts of your BA degree paper in this assignment. Please refer to units 6-10 of P
3、ractical Business Project Design for guidance and support to this assignment. The information in brackets indicate the specific unit you can refer to. There are SIX parts in this assignment.Part One Data Collection/Appendices (Unit 6Activity 2)DIRECTIONS FOR STUDENTS:In your online courseware, two c
4、ategories of forms/methods are introduced to collect primary data: l Observation and logsl Surveys and interviewsPlease present the types of forms you plan to use to collect data in this project, which are going to be attached as appendices in your BA degree paper. You should give a title to each of
5、 the form, such as “Focus Group Discussion Outline”, “Training Evaluation Form” and “Questionnaire”. But first, please restate your project objective and hypothesis to which your tutor can refer while they evaluate the types of data you are going to collect.Project objective:The problem that I am re
6、searching is that our revenue and cargo volume had reduced a lot. The long-term goal of my project is by running our new “product” of new shipping route between ShenZhen port and Australia, with providing a one-month preferential price to our customers so that our business and reputation could be re
7、cognized in our field in future. At the same time, our cargo volume will be increased for another 100 tons per month on this routing after the preferential period. And there will be another 10 new customers who will start cooperating with us.Project hypothesis: It is hypothesized that if the new shi
8、pping route is run successfully, we will have the new highlight to improve our whole logistics development and more customers will be interested in our business product.Insert your description after the prompts in the space below.Form I:Appendix I: Questionnaire before implementing project深圳永业国际货运代理
9、有限公司物流客户调查表评定公司名称: 评估地点:公司地址：评估日期:调查项目:综合评估职务:评估人：电话:电子邮件地址：传真:评估项目选择代码代码543211. 您以前是否了解永业国际货运代理有限公司非常了解比较了解了解听说过不知道2. 您如何评价我们以前的服务很好好一般差很差3. 你如何评价我们对于特殊问题的处理能力很好好一般差很差4. 您认为价格与服务哪个更重要服务价格5. 您对深圳港到澳大利亚新航线服务是否感兴趣非常是一般不非常不6. 您是否愿意付保费来保证您货物足够的安全是不您公司的意见与建议：永业员工姓名：Form II:Appendix XI: Questionnaire afte
10、r implementing project深圳永业国际货运代理有限公司物流客户调查表评定公司名称: 评估地点:公司地址：评估日期:调查项目:综合评估职务:评估人：电话:电子邮件地址：传真:评估项目得分标准得分543211. 时间100%99%98%97%97%2. 运输正确率100%99%98%97%97%3. 运输安全率100%99%98%97%97%4. 正确安全交接率100%99%98%97%97%5. 服务和价格很好好一般差很差6. 友好与礼貌态度 很好好一般差很差7. 对客户的询问和要求迅速作出反应很好好一般差很差8. 信息是否顺畅很好好一般差很差9. 与我公司合作更多业务是一般不
11、综合评估：您公司的意见与建议 员工姓名：FOR TUTORS:You are required to provide between-text comments on the students writing by using the “Edit” function or a contrasting font color to highlight your comments or suggestions. Please tick in the proper cell and write your overall comments in the box of “Tutors Comments” below.评价指标Assessment Criteria评估(Acceptable/Revise)请打勾进行评估（）合格需修改用了不同的工具来采集数据。A variety of tools are used to collect data.通过这些表格/工具等可获取充分的数据。Sufficient results can be obtained by using these forms.表格中的题项或问题设计严谨，有助于检验项目假设。The items or questions in the forms are well-designed t
