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1、Online Shopping,6/13/2019,？,1、What is online shopping？ 2、Why do people begin online shopping? 3、What do people buy the most on the Internet？,Introduction,History,Payment,Product delivery,Eight Tips for online shopping,The development,Introduction,Online shopping is the process whereby consumers dire
2、ctly buy goods or services from a seller in real-time, without an intermediary service, over the Internet. It is a form of electronic commerce.,History,In 1990 Tim Berners-Lee created the first World Wide Web server and browser. It opened for commercial use in 1991. In 1994 other advances took place
3、, such as online banking and the opening of an online pizza shop by Pizza Hut. During that same year, Netscape（美国网景公司） introduced SSL encryption of data transferred online, which has become essential for secure online shopping. Also in 1994 the German company Intershop introduced its first online sh
4、opping system. In 1995 Amazon launched its online shopping site, and in 1996 eBay appeared.,The development (in china),The first trade done on the Internet .,In china, the biggest commerce auction net eBay began to running.,The web WWW(当当网) began to running.,The development (in china),(卓越) was estab
5、lished, (淘宝) was founded by alibaba（阿里巴巴）。,sina（新浪）cooperate with yahoo（雅虎）,set up the net Then, depending on the QQ users, Tencent set up the web ,Shopping catalogues （产品目录）,You can buy all things on Internet,Shopping catalogues,Payment,Online shoppers commonly use credit card to make payments, ho
6、wever some systems enable users to create accounts and pay by alternative means, such as:,Payment,Payment,Product delivery,Once a payment has been accepted the goods or services can be delivered（交付） in the following ways：,1. Shop with a credit card, not a debit card. 2. Keep track of your receipts.
7、3. Shop From a Secure PC 4. Look for the SSL sign/padlock in the browsers address bar. 5. Avoid bargain-basement shopping online. 6,Shop Smart, and Only at Sites You Know & Trust 7,Double-check those shipping policies. 8. Shopping online at work could be hazardous to your career.,Eight tips for safe
8、 online shopping,Discussion,1.Have you ever done shopping online?,2.Would you like to shopping online or doing shopping in reality?,WHY?,3.can you list some famous online shopping website?,some famous online shopping website,The biggest online shopping in the world,Amazon bookstore commercial activi
9、ty mainly for marketing activities and service activities.,some famous online shopping,In many peoples mind,taobao online shopping is their favorite place to chose.,dangdang becomes more and more famous now.Its bookstore has a great advantage which is that its convenient and has complete kinds of bo
10、oks.,it has special effects in online shopping.It majoys in clothes.,Jingdong shopping mall is a professional online shopping mall.Support C.O.D（cash on delivery）.,some famous online shopping,4.Whats you opinions on online shopping?,5.Would you tell us some advantage and disadvantage of it?,Advantag
11、es,Disadvantages,advantage & disadvantage,Convenience,Information and reviews,Price and selection,Fraud and security concerns,Lack of full cost disclosure,Privacy,Advantages,Convenience Online stores are usually available 24 hours a day, and many consumers have Internet access both at work and at ho
12、me. Other establishments such as internet cafes and schools provide access as well. A visit to a conventional retail store requires travel and must take place during business hours.,Advantages,Information and reviews Online stores must describe products for sale with text, photos, and multimedia fil
13、es, whereas in a physical retail store, the actual product and the manufacturers packaging will be available for direct inspection.,Advantages,Price and selection One advantage of shopping online is being able to quickly seek out deals for items or services with many different vendors (though some l
14、ocal search engines do exist to help consumers locate products for sale in nearby stores). Search engines, online price comparison services and discovery shopping engines can be used to look up sellers of a particular product or service.,Disadvantages,Fraud and security concerns Given the lack of ab
15、ility to inspect merchandise before purchase, consumers are at higher risk of fraud on the part of the merchant than in a physical store. Merchants also risk fraudulent purchases using stolen credit cards or fraudulent repudiation of the online purchase. With a warehouse instead of a retail storefro
16、nt, merchants face less risk from physical theft.,Disadvantages,Lack of full cost disclosure The lack of full disclosure with regards to the total cost of purchase is one of the concerns of online shopping. While it may be easy to compare the base price of an item online, it may not be easy to see the total cost up front as additional fees such as shipping are often not be visible until the fina
