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2、mentmarketsandhowbuyersinthesemarketsmaketheirbuyingdecisions.CasesStudyGulfstreamAerospacesSellsjetsexclusively。Multiplepeopleareforcorporateuseinvolvedinthedecision。300-500。PuyinginfuencescustomersworldwideincludetheCEO,pilot,。Rationalobjective,boardmembers,evenandhumanfactorsSpOUSeSsinfluencebusi
3、ness。CompanyhasbeenbuyersdecisionshighlysuccessfulDefinitionBusinessBuyerBehavior:“Thebuyingbehavioroforganizationsthatbuygcod5andservicesfcruseintheproductionofotherproductsandservicesorforthepurposeofresellingorrentingthemtoothersataprofit.Busine55sMarRetssCharacteristicsofBusinessMarkets“Salesint
4、hebusinessmarketfarexceedsalesinConsUmermarkets,“Businessimiarketsditfeifroniconsuinelmarketsinmanyway5.必Marketingstructureanddemand仁Natureofthepuyingunft必TypesofdecisionsandthedecisionprocessBusine55sMarRetsCharacteristics|。ComparedtoConsumermarkets:。MarketingStructure“BusinessmarketsandDemnsnd外hav
5、efewerutlargerCutioimers白Naueorthe“BusinessCustomers:aremore8e08raphicaljyBuyingUnitconcentratedTypesofDecisions“DemandisdiferentandtheDecisionDeatd蓓d麝蓼ved5、*Demand一pricejnelasticProces5*DemandfluctuatesmoreyandchangemoreguickyBusine55sMarRetsCharacteristics|。ComparedtoCOnsuImerpurchases:sMarketingS
6、tructure。BusinesspurchasesandDemnsndinvolvemorebuyersinthedecisionproces5.sNatureofthBa【慧1e8n县“Purchasingeffortsare8undertakenbyTypesofDecisionsprofessionalbuyers.andtheDecisionProces5Busine55sMarRetsCharacteristics|。ComparedtoConsumerpUrCha5es:sMarketingStructure。BusinessbuyersfaceandDernandmorecom
7、plexbuyingdecisions.sNatureoftheT高e5妄ng5,:-U【ByngU门moreformalized.。TypesofDecisions。BuyersandsellersworkandtheDecisionmorecloselytogetherProcessandbuildlong-termrelationships.BusinessBuyerBehaviorsMajorTypesofBuyingSituations“Straightrebuy以ReorderinsWithoutmodification“Modifiedrebuy夙Requiresmodificationtopriorpurchase“Newtask夙First-timepurchase