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1、学C= Customer S= SalespersonThe customer has just picked out a shirt and a pair of pants and the salesperson is gift-wrapping them for him.顾客只挑了一件衬衫和一条裤子，接着店员把它们包起来给他。C: What is your policy on returns?顾客：你们怎么处理退货的事?S:If you bring them back with your receipt within seven days, youll get a full refund.
2、 Also, if you need alterations to the pants, just bring them in and well do them for free.店员：如果您在7日之内携带收据退货，就可全额退款。此外，如果您需修改裤子，就把它们带来，我们会免费服务。C: Sounds good.顾客：听起来不错。S: Thatll be $70, please. Will you be paying by cash or charge?店员：一共70美元，您要付现金还是刷卡呢?C: Charge. Heres my card.顾客：刷卡，这是我的卡。S: Okay, sir,
3、 here you are. Thank you very much.店员：好了，先生，请收回去。非常谢谢您。C: Thank you.顾客：谢谢。单词学习笔记1.pick out. 挑选例：Tracy went to the department store to pick out some gifts for her friends.(特蕾西到百货公司为她朋友挑选一些礼物。)2.bring sth back 带回某物= bring back sth例：Mr. Wilson made a business trip to. Europe and brought back some souve
4、nirs for his children.(威尔森先生到欧洲出差，并为他的孩子带回一些纪念品。)3.receipt n.收据4.refund n.退款5.alteration n. 修改;改变alter vt. 修改(衣服，房屋等);改变(形状，外貌等)make an alteration to sth 修改/变更某物例：Because of his spys report, the general made several alterations to his battle plan.(由于情报人员的报告，那位将军把作战计划做了几项修正。)Your skirt should be altered; its too long.(你的裙子应该改一改，它太长了。)6.本文：Sounds good 听来不错。= It sounds good.7.cash n.现金 & vt. 兑现，兑付(支票等)cash in on. 利用= make use of.例：I hate people who cash in on others sympathy.(我痛恨那些利用他人同情心的人。)8.本文：. paying by cash or charge? 现还是刷卡?= . paying by cash or by charge?charge n. 刷卡
