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1、酒店礼貌服务英语COURTEKSYHOTELENGLISHWordswhichare“musts“inRnglish:Please;Thankyou;Excuseme;Pardon;SosOLILTy.6.8.*“Excuseme,sir.Mavjanoywyourname,Please22“Mr.Smith,Thankyouverymuch*Dmsosorrytohavebotheredyou.“Addressingindividuals:厉yoxdozotzoW扣egxulest8QJ16,QQQressRip/RerQs:“sir“or“madam2e.8.“Ves,sir.2“Good
2、night,madam.“MayIhelpyou,sir2“Addressingagroupofguests:“Gentlemen“Ladies“*“Ladies&gentlemen“Everyguestlovestohearyourememberhisname:历yoxuarenofsUreyoxRayeife7i8RfQmie,5Qy:“ItsMT.,isn2tit22历yoxudozofzoWQguest8J1Qze,5Qy:“MayIknomwy0urnalne,sir/madamm27厉yoxeediheffzaze,add:“Andyourinitials,please22“And
3、yourfirstname,please22Everyguestlovestohearyourememberhisname:NeversQy:“VYourwife“(or“husband7).DUseifesUzQ1e,5Qy:“【rs切(M、招历yoxuarezofsUrefeyQreQriedsQy:*Theladywithyou.“or“ThegentlemanWith7OU.2Greetings:Ahccordingloifetizeofday,say-“Goodmorning,sir/madam.“Goodafternoom,sir/madam.“Gooaevening,s河/zRa
4、Qam.“Add:“MayIbeofyourservice,madam2“MayIbeofyourservice,sir22Greetings:FoloWwifh-“WVelcomebackto*#hotel,sir/madam.2“Welcometo*#hotel,sir/madam.“Itsnicetosee7ouagain,sir/madam.“ForzeyyQrrtyls:“Didyouhaveanicetripysir/madam2“Ahdd:“Haveapleasantstayin*#hotel,sir/madam.2“【_hopeyouenjoyyourstayWithusysi
5、r/madam.“8Exchangeofgreetings:“Howareyoutoday/thismorning,Mr.2历ReazsWwers“Firze,扣anzKyOoX.“85QD:“Tmgladtohearthat.“历hearisiersSomethingzofyerypositiveabpofRizse吊523:“4Pmsorrytohearthat,IhopeyouarebetternoW.2“Pmsorrytohearthat,takeiteasytoday.“Pmsorrytohearthat,pleasetakecare.“9Exchangeofgreetings:历dgxestgleezesWhileiaIKizgi0yO,5Qy-“Blessyou.“历agdestRurtsRipzse厉sQy-“Lhopeyouldidnoftlmrtyomrselt.2“Areyouallright,sir/madam2210
