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1、Area Monthly BSC ReviewArea Monthly BSC ReviewYear_2008_ Month _Market: Name:2AgendaAgenda BSC Team Turnover Rate (Monthly & Rolling) People Retention Action Plan Bench Plan Review Manpower Plan Key Issue & Action Plan OPS KPI Analysis Area Action Plan Best Practice Sharing3Balanced Score Card Custo
2、mer P&L 4CHAMPS月成绩汇总Key Issue Store：Balanced Score Card5ORS月成绩汇总Balanced Score CardKey Issue Store：注：若本月无ORS检查，请以自查为准6Balanced Score Card CER Action Plan :Champs Action Plan :7People P&L（rolling base）Balanced Score Card注：阴影部分不用填写8Team Member Turnover (Monthly)Key store:9Team Member Turnover (Rolling
3、)Key store:10Hostess Turnover (Monthly)Key store:11Hostess Turnover (Rolling)Key store:12人员发展-服务组13Bench Development Review-RGMAction Plan :14Bench Development Review-ARMAction Plan :15Manpower /People Retention Action Plan1.16Sales P&L - 餐厅汇总（MTD）17Sales P&L - 餐厅汇总（YTD）18Balanced Score Card Sales P
4、&L低于100%的餐厅请写明原因:SS:19Balanced Score Card Sales P&L（MTD）LSM Events：20Balanced Score Card Profit P&L21Profit P&L (Remark)1. 2.3.说明 ： 1.2.3. COS说明： COLSemi说明 ：1.2.3.22OPS KPI- COS Operation KPI (1)差异餐厅:23OPS KPI- COS Operation KPI (2)请列出单店Difference数据：注：如使用Buds, Sundae Mix Yield为67-71杯/袋24OPS KPI- COL
5、 Operation KPI (3)差异餐厅：25OPS KPI- Semi Operation KPI原因:MTD本月实际去年同期去年差异UtilityUsageAverageComparable Store Number千元用电量26OPS KPI- Semi Operation KPI (2)27上期Outlier 30% 的餐厅： 餐厅名称本期数上期数已经改善(Y/N) 原因（具体陈述问题点）.本期Outlier 30% 的餐厅： 餐厅名称本期数上期数原因1. 2.3.28系统执行状况 Review（本季度）29系统稽核 Action Plan1.30上月行动计划 Review31本月行动计划 32Best Practice Sharing
