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1、 OI 1.1 BEFORE SAILINGPREPARATON JOBS 起航前的准备备工作OI 1.2 BEFORE ARRIVALWORKING FLOW 到达前的工作流程OI 1.3 AFTER ARRIBAL,OI REGULAR SERVICE 到达后的正常业务业务Xiamen Ocean Import Working ProceduresOI 1.4 CLOSE FILE 完成工作相关词汇Customer profile Quotation 3rd Party Billing Form Receiving confirmation（in which form?) Credit A
2、pproval Docs Job folder Arrival notice O.B/L:海运提单 H.B/L货代提单 M.B/L AWB FWL Packing declaration A-meta sheet D/O:Delivery order 提货单 POD:Proof of delivery 提货证明 telex-released guarantee letter bill of loading提单 payment receipt letter of Guarantee信用保证书 broker Customs broker报关行Packing declaration报关单 He Xi
3、ao Ben核销本 Free duty form免税表 Freight Cost Freight InvoiceMeta-在？之中、之后的PROCESS OI 1.1 BEFORE SAILING,PREPARATION JOBS. EXTERNAL CHECKSHEETPROCESS PURPOSE:To ensure freight payment to be confirmed against different trade item before sailing.航行前，确定付款符合相关贸易条款Master customers all necessary information.掌握所
4、有必要的客户信息SCOPE This process applies to all regular ocean import shipments适用于所有海运 进口操作TERMS & DEFINITIONS OI-Ocean Import operation staff 海运进口操作CRCustomer requirement苦户要求ISSUEWithout sailing approval, origin ship out cargo.未得到起航认可，原地 进行发货Payment agreement is missing signature by payer.付款协议未得到付款 人的签字RE
5、LATED FORMS,TOOLS & DOCUMENTSForms: Customer profile 客户情况Quotation 报价表3rd Party Billing Form第三方帐单表Tools: FWL, FAMS, Lotus Notes, Telephone & FaxPROCESS OI 1.1 BEFORE SAILING,PREPARATION JOBS.WRITTEN PROCEDUREOI 1.1. BEFORE SAILING,PREPARATION JOBS.航行前的准备备工作 OI 1.1.1 Getting selling rate confirmation
6、 from sales dept从销售部取得销售价格 确认表 Once selling rate was confirmed by consignee, sales should provide quotation approval and client details to ocean dept.一旦销售价格得到收货人确认，销售应该 提供海运 部报价认可和客户细节 Minimum information will include:至少的信息 Shippers Name, Address发货 人及其地址 Consignees Name, Address, Telephone & Fax num
7、bers收货人及其地址，电话 ， 传真号 Quotation报价单 Overseas contact person海外联系人Contacting consignee to confirm sailing schedule联系收货人确认航行日期表 OI 1.1.2: OI contact with consignee to ensure whether can arrange picking up, booking space, etc.联系收货人确认是否可以安排提货，订舱 等。Does the Consignee agree to ship out immediately收货人是否同意立即发货
8、 OI 1.1.3: Yes: Receiving confirmation是，收取确认 If the consignee agrees to ship out, will inform overseas office to make shipping arrangement accordingly.如果收货人同意发货 ，通知海外公司进行相应的运输安 排No : Informing the origin否，通知原地 If the consignee will not agree to ship out , also inform overseas office to hold up the s
9、hpt until getting our further instruction.如果收货人不同意发货 ，同样通知海外公 司隔离本航行，知道得到我们的进一步通知 OI 1.1.4: OI upon receiving the written commitment to ship will immediately inform the origin to start the operations.在收到书面运输委托后，立即同时原地开始进行 操作 OI 1.1.5: The information that the shpt is prepaid will come from Sales, Ne
10、twork, and Consignee. 运输预 付的消息将从销售，网络和收货人处得到OI 1.1.1OI 1.1.2OI1.1.3Getting selling rate confirmation From sales dept.从销售部取得销 售价格确认表Contacting Consignee to confirm Sailing schedule.联系收货人确 认航行日期表Dose consignee agree to ship out immediately?收 货人是否同意立即发 货Sending sailing Approval to Network发 送航批准到网络上OI 1
11、.1.4OI 1.1. 6CFR&CIF SHPTS Cost and Freight/ Cost Insurance and Freight 形式的运输 Origin office or key sales will inform OI to prepare the prepaid Shpts operation.原地公司或主要销售将通知准备预付运输的操作OI 1.1.6Customer客户OI 1.1.6.1 New Customer:新客户 Origin/destination related sales person should provide a new customers inf
12、ormation.原地/目的地相关销售人员应该提供新客户的相关信息： Customers contact person, phone, address客户联 系人，电话 ，地址 Credit Approval Docs (from Consignee or Network)信用承认文件（从 收货人或网络） Customer profile客户概况 Shipper/Consignee Requirements货主/收货人的要求 CR if any, search in OUR library如有任何客户要求,从数据库里里查 找OI 1.1.6.2 .Existing Customer:现有客户
13、Credit Approval Docs (from Consignee or Network)信用承认文件（从 收货人或网络） Any special requirements different from former regularoperation.任何与以往常规操作不同的要求PROCESS OI 1.1 BEFORE SAILING,PREPARATION JOBS.WRITTEN PROCEDUREOI 1.1.5OI 1.1.6OI 1.1.6.1OI 1.2OI 1.1.6.2CFR&CIF shpt Cost and Freight/ Cost Insurance and F
14、reight 形式的运输CUSTOMER客户New customer新客户Exist clientPROCESS PURPOSE:To ensure getting full set of shipping docs (COPY) and check its correction. 确认收到全部的运输文件，并检查其准确性Send arrival notice for consignees arrangements in advance.发送到达通知 ，以便收货人进行相应安排SCOPE This process applies to all regular ocean import shipme
15、nts适用于所有海运 进口操作O.B/L: Ocean bill of lading 海运提单H.B/L: House bill of ladingC/N: Container number柜号S/N: Seal number封签号ETD: Estimated time of departure预计离岗时间ETA: Estimated time of arrival预计到达时间ISSUEOrigin dont provide full set of shipping docs missing some paper.原地没 有提供全部运输文件或丢失部分文件Origin delay to send original shipping docs原地迟发送运输文件原件Carrier cant provide 2nd information in time.承运人不能及时提供中转 港信息Destination fax arrival notice later. 目的地迟传真到达通知RELATED FORMS,TOOLS & DOCUMENTSForms:Job folder工作文件夹Arrival notice到达通知Tools: FWL, FAMS, Lotus Notes, Telephone & Fax, scan PROCESS OI 1.2 BEFORE ARRIVA
