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1、Chapter SixNonverbal Communication: The Messages of Action, Space, Time, and SilenceContents The Importance of Nonverbal Communication Defining Nonverbal Communication Functions of Nonverbal Communication Nonverbal Communication: Guidelines and Limitations Nonverbal Communication and Culture Summary
2、 Activity Discussion IdeasActivity 1 Read the following case and answer the question that follow. Discuss the answers in small groups. Eva came to the United Stated from Peru to study at an American college. She wanted to live with an American family to find out more about the American way of life.
3、And she wanted to improve her English. The foreign student office of her college found the Larsen family for Eva to live with. Eva spoke with Mrs. Larsen on the telephone. She sounded very warm and friendly to Eva. She told Eva she could move in the nest day. Eva was very happy about it. Eva arrived
4、 the next day with all her luggage. She was excited to meet the Larsens. She rang the doorbell. A tall, blond woman answered the door with a big smile on her face. She said, “Oh, you must be Eva! Im so glad youre here! Let me help you with your bags. Come in. Im Hilda Larsen.” She took one of Evas b
5、ags into the house. When they got inside, Mrs. Larsen put the bag down and stood across from Eva, about 3 feet away. She crossed her arms in front of her and asked Eva, “Tell me about your trip. Id love to go to Peru someday.” Just then, her teenaged son walked in, hands in his pockets, “Jimmy, meet
6、 Eva. Maybe she can help you with your Spanish this semester,” said his mother. Jimmy said, “Hi, glad to meet you.” His hands stayed in his pockets while he nodded his head. Eva didnt know what to do with her hands, she felt uncomfortable. But she smiled and said, “Hi, nice to meet you.” The Larsens
7、 showed Eva her new room. Then they left her alone to unpack. Eva felt a little disappointed, but she didnt know exactly why. She thought Mrs. Larsen seemed so friendly on the phone. But now she wasnt sure. Jimmy also seemed a little cold, but maybe her was just shy. Eva tried to decide what was wro
8、ng. She thought to herself: if an American girl came to stay with me in Peru, she would get a warmer welcome than that. My mother would give her a big kiss, instead of just standing there, on the other side of the room. And my brother would give her a proper greeting. Well, people told me that Ameri
9、cans are cold. I guess theyre right.Activity 1 Questions: nHow did Mrs. Larsen and Jimmy greet Eva respectively? nWhy did Eva feel that the Larsen were cold? nIf you were Eva, would you think that Mrs. Larsen was cold? Why or why not?The Importance of Nonverbal Communication Barnlard highlights the
10、reasons why nonverbal communication is important to the study of intercultural communication. P.147-148The Importance of Nonverbal Communication Many, and sometimes most, of the critical meanings generated in human encounters are elicited by touch, glance, vocal nuance, gestures, or facial expressio
11、n with or without the aid of words. From the moment of recognition until the moment of separation, people observe each other with all their senses, hearing pause and intonation, attending to dress and carriage, observing glance and facial tension, as well as noting word choice and syntax. Every harm
12、ony or disharmony of signal guides the interpretation of passing mood or enduring attribute. Out the evaluation of kinetic, vocal and verbal cues, decisions are made to argue or agree, to laugh or blush, to relax or resist, to continue or cut off conversation. (Barnlund, D. C. Interpersonal Communic
13、ation: Survey and studies. Boston: Houghton Mifflin, 1968.)The Importance of Nonverbal Communication I am convinced that much of our difficulty with people in other countries stems from the fact that so little is known about cross-communication Formal training in the language, history, government, a
14、nd customs of another nation only the first step in a comprehensive program. Of equal importance is an introduction to the nonverbal language which exists in every country of the world and among the various groups within each country. Most Americans are only dimly aware of this silent language even
15、through they use it everyday. (Hall, E. T. The Silent Language. New York: Fawcett, 1959.)The Importance of Nonverbal Communication Consciously and unconsciously, intentionally and unintentionally, we make important judgments and decisions concerning the internal states of others states they often ex
16、press without words.The Importance of Nonverbal Communication Nonverbal communication is also important because we use the actions of others to learn about their affective or emotional states. Nonverbal communication is significant in human interaction because it is usually responsible for first impressions. Nonverbal communication has
