如何掌握企业Zappos - Tony Robbins - Business Mastery

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1、Delivering HappinessTony Hsieh CEO Follow me on Twitter: Robbins Business Mastery January 16, 2010Slide 2 Slide 3 A Little About Me (Tony)Slide 4 Zappos at a Glance Corporate BackgroundFounded in 19991400 employees (half in Las Vegas headquarters, half in Kentucky) #23 in FORTUNE MAGAZINEs “100 Be

2、st Companies To Work For” Highest debut for a newcomer in 2009Zappos is “Powered by Service” Providing the best online shopping experience possible. Fast, Free Shipping. Free return shipping. 365-day return policy. Fast fulfillment. Expedited delivery. Fast, friendly and any statement of assumptions underlying any of the foregoing. Z assumes no obligation and does not intend to update these forward-looking statements. Congratulations on making it through all the fine print. If you enjoy fine print, look for openings on our legal and finance team at .

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