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1、Unit 6 International Trade,Contents,The main types of transport in international trade Incoterm The process of doing international trade Doing business in telephone - Expressions of exchanging information,The main types of transport in international trade,Look at the picture, how many types of trans
2、port can you identify? And can you tell the advantage of each of them? By sea By air By road By train By pump Land bridge transport International multimodal transport,Incoterm(International Commercial Terms),INCOTERM 1990, ICC Publication No. 460,The Shifts of Risks and Costs between Seller and Buye
3、r,Think about it:,Why should we have incoterm? To set the price To define the respective responsibilities of the seller and the buyer To eliminate any possibility of misunderstanding and subsequent dispute,The process of doing international trade,Enquiry Offer (Answering enquiries) Counter Offer Fir
4、m Order,How to make an enquiry?,Lets see the situation first. P55 Contents of a typical enquiry letter. P57 Ex. Read the enquiry letter from Mr. North to Jacques Roget, an old friend in the battery business, and try to identity the six parts of an enquiry letter. Make a phone call to Mr. Dale. Read
5、the answering letter from Artemis. What would you recommend to Mr. North?,How to answer an enquiry?,Go through the letter Mr. Roget replies to Mr. North again, and list the necessary parts of a letter which answers an enquiry. Lets practice!,Enquiry Do you supply a portable listening device detector
6、? Is this available from stock? Please quote your best DDP air freight price for five. Sincerely, Jose Perez, Andes Mining Co, Bogota, Colombia,Enquiry #3,Enquiry #4,Placing orders,Contents of an order letter: 1) Thanks for the quotation or samples and express the willingness to order. 2) A full spe
7、cification of the goods, mainly the amount, product number and the price. 3) State how you want the goods to be packed, methods of delivery, destination, delivery dates. Confirm the terms of payment and agreed discounts, if any.,After-sales? How to choose an agent?,Doing business in telephone,Youll
8、hear a recording, in the recording, a customer, Mr Rusconi, and a supplier, Mr Garcia, are talking on the phone. Youll hear TWO versions of this conversation. Decide which of these words describe the IMPRESSION the two men give in each version of the conversation. friendly informal helpful aggressiv
9、e formal hostile polite impatient,Useful functions!,If you require some information, you can say: Could you please tell me if/ when/ how much/ why? I wonder if you could tell me? Id like to know Id like some information about Or you can write: We require the following information Please let us know
10、whether/when/how much When someone gives you some information you can comment or reply: Oh, I see. Thats interesting. Thanks for letting me know.,If someone asks you for information you can reply: As far as I know Well, in confidence, I can tell you that Im afraid I dont know. Ive no idea, Im afraid
11、. I dont have that information available just now, can I call you back? Im not sure; Ill have to find out. Can I let you know tomorrow? Im afraid I cant tell you that. Its confidential. If you want to give someone some information you can say: Id like you to know that I think you should know that Di
12、d you know that? Or you can write: We should like to inform you that Here is the information you requested,If someone hasnt given you enough information you can say: Could you tell me some more about? Id like some more information about Id also like to know When/How much/ Why exactly? Theres something else Id like to know Can you give me some more details about?,
