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1、Question #1Which definition best describes the staff training service component within the implement phase? Select exactly 1 answer(s) from the following:A. improving the network management system and the performance and functionality of infrastructure operationsB. providing a step-by-step plan that
2、 details the installation and service-commission tasks required in order to create a controlled-implementation environment that emulates a customer networkC. developing and implementing a training plan using classes, workshops, or c-learning coursesD. compiling a training manual for use in ongoing o
3、perationsE. reducing the risk of downtime due to facilities-related problemsAnswer : A (Reference : websitebanned, examworx)Question #2In which of these phases are a customers technology strategy requirements identified and documented? Select exactly 1 answer(s) from the following:A. PlanB. designC.
4、 prepareD. operateAnswer : C (Reference : pass4sure, websitebanned)Question #3What is the key objective of the plan phase? Select exactly 1 answer(s) from the following:A. identify the activities involved in installing and configuring equipment at a customers site or sites.B. Describe the day-to-day
5、 activities required to support, manage, and monitor a newly implemented system.C. Assess current network readiness, site readiness, and operational readiness in preparation for designing a solution proposal.D. Gain an understanding of high-level business and technical requirement.Answer : A (Refere
6、nce : websitebanned, examworx)Question #4In which of these phases is a customers network assessed to determine its system readiness? Select exactly 1 answer(s) from the following:A. planB. designC. operateD. implementAnswer : A (Reference : websitebanned, examworx)Question #5In the design phase, whi
7、ch service component provides the customer with a comprehensive design? Select exactly 1 answer(s) from the following:A. Implementation PlanB. Detailed Design DevelopmentC. Project Kick-offD. Staging PlanE. High-Level DesignAnswer : B (Reference : pass4sure, websitebanned, examworx)Question #6Which
8、best describes the customer benefit of developing business requirements in the prepare phase?A. reduce unnecessary disruption, delays, rework, and other problems by establishing test cases for use in verifying that the system meets operational, functional, and interface requirementsB. improve its ab
9、ility to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategyC. reduce operating costs and limit change-related incidents by providing a consistent and efficient set of processesD. improve the re
10、turn on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions, as well as reduce deployment costs by analyzing gaps early in the planning process to determine what is needed to support the systemAnswer : D (Reference : websitebanned,
11、examworx)Question #7In Which of these phases are a customers business requirements identified and documented?A. planB. designC. prepareD. operateAnswer : C (Reference : websitebanned, examworx)Question #8What is one key objective of the operations readiness assessment performed in the plan phase? Se
12、lect exactly 1 answer(s) from the following:E. align business requirements with technical requirementsF. create a plan to recycle used equipmentG. evaluate the readiness of a customers current operations and network management infrastructure to support a new technologyH. install and test system comp
13、onents in a non-production environmentAnswer : C (Reference : pass4sure, websitebanned)Question #9Conducting a project kick-off in the plan phase provides which of the following customer benefits? Select exactly 1 answer(s) from the following:A. ensure that it receives detailed network diagramsB. re
14、duce the risk of downtime due to facilities-related problemsC. ensure end-user support immediately after the launch of a new systemD. confirm project roles and responsibilities, as well as milestone datesAnswer : D (Reference : Actualests, websitebanned, examworx)Question #10Which prepare phase serv
15、ice component involves providing a customer with a financial justification for adopting a technology? Select exactly 1 answer(s) from the following:A. Technology Strategy DevelopmentB. High-Level Design DevelopmentC. Business Case DevelopmentD. Proof of ConceptAnswer : C (Reference : websitebanned, examworx)Question #11Which three of these service components are in the design phase? (Choose three.)Select exactly 3 answer(s) from the following:A. Account Qualification and PlanningB. Detailed Design DevelopmentC. Staff TrainingD. Systems Acceptance Test Pl
