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1、Class4 Values AttitudesandJobSatisfaction 4 1Values 1 Concepts Basicconvictionsthataspecificmodeofconductorend stateofexistenceispersonallyorsociallypreferabletoanoppositeorconversemodeofconductorend stateofexistenceImportance 1 Layingfoundationforattitudes motivationviainfluencingperceptions 2 Indi
2、vidualsarenotvaluefree standardofbehavior aligningwiththeorganization spolicyValuesystem Ahierarchybasedonarankingofanindividual svaluesintermsoftheirintensity 2 SourcesofValuesystemresultofgeneticcomponent learning Biologicalparents Asignificantportionisgeneticallydetermined Studiesoftwinsrearedapa
3、rtdemonstratethat40 ofthevariationinworkvalues themajorityisduetoenvironmentInearlyyears Asignificantportionisestablishedfromparents teachers friendsandotherssocietalvalues culture Learningandeducationrelativelystableandenduring Absolutelearningcombinedwithgeneticimprintingassuring 3 Typesofvalues 1
4、 Allport Theoretical thediscoveryoftruththoughacriticalandrationalapproachEconomic theusefulandpracticalAesthetic FormandharmonySocial theloveofpeoplePolitical AcquisitionofpowerandinfluenceReligious Theunityofexperience understandingofthecosmosasawhole 3 Typesofvalues 2 Roceachvaluessurvey RVS Term
5、inal Desirableend statesofexistence thegoalstopursueduringone slifetimecomfortable exciting life senseofaccomplishment worldofpeace beauty equality family nation security freedom happiness innerharmony maturelove pleasure salvation self respect socialrecognition truefriendship wisdom Instrumental pr
6、eferablemodesofbehaviorormeansofachievingone sterminalvaluesambitious broad minded capable cheerful clean honest courageous forgiving helpful imaginative independent intellectual logical loving obedient polite responsible self control 3 Typesofvalues 2 Roceachvaluessurvey RVS MeanvaluerankingsofExec
7、utive Self resect Family se freedom senseofacco happinesshonest responsible capable ambitious independent unionmembers family secu Freedom happiness self respect matureloveresponsible honest courageous independent capableactivistsEquality worldofpeace family shonesthappinesscourageous helpful courag
8、eous responsible capable 3 Typesofvalues 3 Contemporaryworkcohorts Protestantworkethic hardwork conservative loyaltytotheorganizationExistential Qualityoflife nonconforming seeksautonomy loyaltytoself 1960s mid 1970sPragmatic Success achievement ambition hardwork loyaltytocareer mid 1970s late1980sG
9、enerationX Flexibility jobsatisfaction leisuretime loyaltytorelationships1990s 4 Values Loyalty EthicalBehavior Adeclineinethicalstandards Self centered4stages Theactionofmanager sbossesisthemostimportantfactorinfluencingethicalbehaviorinorganizations Class4 Values AttitudesandJobSatisfaction 4 2Att
10、itudes 1 Concept Evaluativestatementsorjudgementconcerningobjects people orevents3componentscognitivecomponent theopinionorbeliefsegmentofanattitude valuestatement affectivecomponent emotionalorfeelingbehavioralcomponent Anintentiontobehaveinacertainwaytowardsomeoneorsth Essentiallyreferstotheaffect
11、part 2 SourcesofAttitudes Acquiredfromparents teachers peergroupmembersbornwithearlyyears modelorimitatethoseoneadmire respect fearlessstable incontrasttovalues affectjobbehavior 3 TypesofAttitudesjob relatedattitude workenvironment Jobsatisfaction anindividual sgeneralattitudetowardhisorherjob almo
12、st Jobinvolvement thedegreetowhichapersonidentifieswithhis her job activelyparticipatesinit considertheperformanceimportanttoself worth negativelyrelatedtoabsenteeism resignationrates moreconsistentlypredictturnoverthanabsenteeism 16 variance 3 TypesofAttitudesjob relatedattitude workenvironment Org
13、anizationalcommitment thedegreetowhichanemployeeidentifieswithaparticularorganizationandit sgoals andwishestomaintainmembershipinit negativerelationshipsbetweenOrganizationalcommitmentandabsenteeism turnover betterindicatorofturnoverthanjobsatisfactionpredictor 34 variance 4 AttitudesandConsistency
14、Peopleseekconsistencyamongtheirattitudes betweentheirattitudes behaviorseektoreconciledivergentattitudesandaligntheirattitudes behaviorsotheyappearrationalandconsistent EquilibriumstateAlteringtheirattitudesorbehavior developingarationalizationfortheirdiscrepancy 5 CognitiveDissonanceTheoryLeonFesti
15、ngerproposedinlate1950s soughttoexplainthelinkagebetweenattitudes behavior CognitiveDissonance anyincompatibilitybetween2ormoreattitudesorbetweenattitudes behavioranyformofinconsistencyisuncomfortableforonetoattempttoreduce astablestatewherethereisaminimumofdissonancethedeterminantfactors theimporta
16、nceoftheelements thedegreeofinfluenceonebelieves therewardsthatmaybeinvolvedindissonance 6 MeasuringtheA Brelationshiptherelationshipbetweenattitudes behavior Earlyresearchassumption causalrelated challenginginthelate1960s unrelatedoralightly Morerecentresearch moderator contingency moderatingvariables 1 specific attitudesto environment recycling themoresignificant2 socialconstraintsonbehavior Grouppressure3 experiencewiththeattitudeinquestionself perceptiontheory attitudesareusedafterthefacttom
