新职业英语旅游英语Unit-2ppt课件

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1、 新职业英语 旅游英语 ENGLISHFORCAREERS Unit2ReceivingTourists Warming up ReadingA Listening Speaking 4 1 2 3 ReadingB 5 Writing 6 Project 7 VocabularyandStructure 8 Self evaluation Grammar 10 9 Task1 Task2 Task1Beingatourguide youshouldbefamiliarwiththelogosofdifferenttravelagencies Matcheachlogowithitsagenc

2、y sEnglishname A B C D ChinaTravelService2 ChinaInternationalTravelService3 ChinaComfortTravel4 ChinaYouthTravelService 3 4 2 1 Task2 Pleaseexplainthemaindutiesofatourleader localguideandscenicspotsguide SuggestedAnswersAtourleaderleadsagroupoverseas Hisjobentailsensuringthetouristsgetwhattheypaidfo

3、r facilitatingtheflight protectingthesafetyoftourists solvingproblemsandmakingsuretheyhaveagoodtime Alocalguideshouldcarryoutthetravelplanandoffertheactivitiesarrangement explanationandinterpretationservicestothetourtouristsincertainlocalarea Ascenicspotsguidearrangethetouractivitiesatascenicspot Hi

4、sjobentailsprovidingcommentary routingthetourandseeingthatpeoplehaveagoodtimeatthescenicspot ReadingA Text Task1 Task2 Task3 Task4 BackgroundInformation Task1Beforereadingthepassage brieflydiscusstheprocedureofreceivingtouristsattheairportinEnglish ReadingA ReceivingTouristsattheAirport Onthedayatou

5、rgrouparrives therearemanyjobsforatourguidetodotoensurethateverythinggoes Beforethearrivalofatourgroup atourguidehasanumberofdutiesto Firstly youshouldcallthereceptiondeskattheairporttoconfirmtheexacttimeofarrivaloftheflight Thencontactthebusdrivertopickyouupandtravelonthebustotheairport smoothly at

6、tendto Onthewaytotheairport itisbesttoremindthedriverwhatisonthetouritineraryandensurethathehasacopy Pleasemakesurethatyouarriveattheairportatleast30minutesbeforethearrivaltimeoftheflight Secondly whenarrivingattheairport makesurethatthedriverchoosesaconvenientparkingspacesothatthetouristswillbeable

7、togetonthebuseasilyandsafely Thirdly gototheairportlobbyandreconfirmthearrivaltime Thencontactaporterandtellhimwherethebusissothatheknowswheretotaketheluggage Fourthly goandstandbytheexitbarrierwiththetourflagorasign Makesureyouwillbeeasilyseensothatthetouristscanrecognizeyouassoonasthey parked exit

8、 Internationalgroupsoftenhaveatourleaderwiththem somakecontactassoonasyoucan Youcanaskquestionslikethis Excuseme areyoutheUCTourGroup or AreyouMr SmithfromtheMRBTravelAgencyofAustralia Thenyoushouldtellhimyournameandyourtravelagency Checkthenamesandnumberoftouristswithhimorher Next checkthatallthelu

9、ggagehasbeenclaimedandcollectedbytheporterfortothebus transfer Wheneverybodyisready guidethetourgrouptothebusandaskthedrivertohelpthetouristsstoretheirluggage Standbythedoorofthebus smilingandsilently tomakesureeveryoneisonboard counting 机场接团 在旅游团到达的当天 导游要做很多工作以确保接团工作一切顺利 在旅游团到来之前 导游有很多事项需要处理 首先 给机场

10、接待处打电话 确认航班抵达的确切时间 然后联系巴士司机来接你 并一起前往机场 在去机场的路上 最好提醒司机旅游行程安排 并确认司机也有一份行程表 确保在航班抵达前30分钟到达机场 其次 到达机场时 确保让司机找到一个方便的位置停车 这样能够让游客们快捷 安全地上车 第三 去机场大厅重新确认航班抵达时间 然后联系行李员并告知停车位置 让他知道要把行李搬运到哪里 第四 带好导游旗和标志牌站到出口处 确保你很容易被看到 这样游客一出来就能找到你 国际旅游团往往有一个领队 所以应尽快与其取得联系 你可以像这样询问 打扰一下 请问你们是UC旅游团的吗 或 您是来自澳大利亚MRB旅行社的史密斯先生吗 然后

11、 你应该告诉他你的名字和旅行社名称 和他 她一起核查游客名单和人数 接下来 核实所有的行李已被认领 并由行李员送到巴士上 当所有人都到齐后 带领旅游团去乘车 并请司机帮助游客存放他们的行李 你应站在车门边 面带微笑 默数游客人数 确保每个人都已登车 ad withoutdifficulty problems ordelays ReadingA e g Ourarrangementransmoothly Onceinstalled thenetworkperformedsmoothly smoothly attendto e g Imustattendtothismatter Youhaveso

12、meimportantbusinesstoattendto ReadingA todealwithbusinessorpersonalmatters park e g Letmeparkthecarnearthestadium Wheredidyouparkyourcaryesterday v toputacarorothervehicleinaparticularplaceforaperiodoftime ReadingA exit e g Weexitedintoabackalleyviathefiredoor Yourpassportwillbecheckedwhenyouenteran

13、dexittheport getitreadysoon ReadingA v toleaveaplace transfer e g Thesoftwareisagoodtransferofdata Thenextstopisthetransferpointforthetrolley n theactofmovingsomethingfromoneplacetoanother ReadingA count e g IcancounttoteninJapanese Let scountthepeoplewhoaregoingforthespringouting ReadingA v tocalcu

14、latethetotalnumberofthingsorpeopleinagroup ReadingA Completethefollowingtableaccordingtothepassage Task2 Keys 1 confirmtheexacttimeofarrivaloftheflight2 pickyouup3 whatisonthetouritinerary hehasacopy4 thedriverchoosesaconvenientparkingspace5 reconfirmthearrivaltime6 totaketheluggage7 Goandstandbythe

15、exitbarrierwiththetourflagorasign8 thenamesandnumberoftourists9 hasbeenclaimedandcollectedbytheporter10 everyoneisonboard ReadingA Decidewhetherthefollowingstatementsaretrue T orfalse F accordingtothepassage Task3 1 Thetourguideshouldgototheairportbyhimself 2 Thetourguideshouldarriveattheairporttenm

16、inutesbeforethearrivaltimeoftheflight 3 Thetourguideshouldwaitforthetourgroupinthebus 4 Whenarrivingattheairport thetourguideshouldgototheairportlobbyandreconfirmthearrivaltime 5 Thetourguideshouldgetonthebusfirstlyandcountthenumberoftourists F T F F F ReadingA Therearealwayssomeunexpectedincidentsonreceivingtourists Asatourguide youshouldknowhowtodealwiththem Discussingroupsandcompletethefollowingtable Task4 Task2 Task3 Task4 Task5 Task1 Listening Task1 LiXiangisatourguidefromChinaInternational

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