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1、1 8 酒店服务技能比赛英语口试参考题库 一 客房服务员 中式客房铺床 题型一 中译英部分 1 您可以在房间直拨国际长途 You can make IDD call in your room 2 我们提供快洗服务 加收50 的额外费用 We have express service at a 50 extra charge 3 我想要一个客房送餐服务 I would like to have a room service 4 在房间上网是免费的 It s free of charge to use Internet in the room 5 这个房价是海景房 The room enjoys
2、the ocean view sea view 6 酒店为客人提供免费的擦鞋服务 The hotel provides free shoe shining service for its guests 7 您需要我们什么时候打扫房间 When would you like me to clean your room 8 现在可以为您开夜床吗 Good evening May I do the turn down service for you now 9 我的房间现在还没打扫过 已经12 点了 My room hasn t been made up yet It s already 12 00
3、 10 如果您有问题 请随时找我们 If you have any problems or requests please don t hesitate to let us know 11 我向您保证 这类事情以后不会再发生了 I assure you it will never happen again 12 营业时间是上午9 点到晚上 10 点 2 8 The business hours are from 9 00 a m to 10 00 p m 13 酒店有自行车出租吗 Is it possible to rent a bike here 14 房间有保险箱吗 There is a
4、safe in your room 15 请接受我代表酒店向您道歉 Please accept my apology on behalf of the hotel 题型二 英译中部分 1 Housekeeping May I come in 我是客房服务员 可以进来吗 2 There are two laundry bags in the wardrobe 衣柜里有两个洗衣袋 3 Check the items you like for your meal on the door knob menu 在门把手菜单上查一下你们喜欢的食物 4 I need one more pillow plea
5、se 我需要加个枕头 5 The air conditioner doesn t work 空调坏了 6 We ll dry clean the dress 我们将干洗这条裙子 7 When can I have my laundry back 我何时能取回洗的衣服呢 8 We will take your bags for you Just a moment please 我们马上给您拿行李 请稍等 9 If you have any problems or requests please don t hesitate to let us know 3 8 如果您有问题 请随时找我们 10
6、Put your laundry in the wardrobe It will be picked up every morning 把你们要洗的衣物放进洗衣袋 每天早上都有人来收 11 We will always be at your service 我们随时为您服务 12 The service directory is on the writing desk 服务指南在写字台上 13 Local calls made from the hotel room are free of charge 在房间内打市 话是免费的 14 Here s a letter for you Mr Wh
7、ite 怀特先生 这儿有您的一封信 15 I will put some hangers into your closet 我会放一些衣架在您的衣柜里 二 餐厅服务员 中餐摆台 题型一 中译英部分 1 请问您预订的用餐时间是什么时候 May I know the time for your dinner reservation 2 对不起 我马上去给你催一下你的菜 I m very sorry But I ll go to rush your order right now 3 这是菜单 服务员马上就来 4 8 Here is the menu The waitress will be wit
8、h you in a moment 4 对此造成的不便 我们非常抱歉 We are terribly sorry for any inconvenience caused 5 我们会尽快给您答复 We will answer you as soon as possible 6 您现在点菜吗 May I take your order now 7 包间的最低人均消费是200元 The minimum charge for a private room is 200 Yuan per person 8 我想要张能看见花园的桌子 I want a table with a view of the g
9、arden 9 您喜欢坐靠窗的位置吗 Would you like the table by the window 10 你们都有些什么风味的菜 What kind of cuisine do you serve in your restaurant 11 您预订了一张靠窗的两人桌 You reserved a table for two by the window 12 我们给您换到非吸烟区 We will change you to the non smoking area 13 您想尝尝我们的招牌菜吗 Would you like to try our house specials 14
10、 先生 点菜前想喝点什么吗 Would you care for a drink before you order sir 15 这是您的信用卡和发票 Here is your card and invoice 题型二 英译中部分 5 8 1 If you have any further enquiri es please don t hesitate to contact me 有任何问题 请尽管询问 2 We ll give you a 10 ten percent discount 我们给您九折优惠 3 Your name and room number please 请问您的姓名和房
11、号 4 May I have a print of your credit card 能不能刷一下您的信用卡 5 Please don t leave anything behind 请别遗忘您的东西 6 Would you sign here please Here is your receipt 请在这签名 这是您的收据 7 We will have you seated as soon as we get a free table 一有空桌 我们就安排你们坐下 8 In our hotel we don t accept tips 我们饭店是不收小费的 9 What s your rec
12、ommendation for us 您给我们推荐什么菜 10 We accept Master card Visa Great Wall and so on 我们接受万事达卡 维萨卡和长城卡等 11 It looks good smells good and tastes good 这道菜色 香 味俱全 12 There is a street where the local food is served 有条街提供当地小吃 13 May I know your name and room number 您能告诉我您的名字与房间号吗 14 How long does it take from
13、 here to the airport 6 8 从酒店到机场要多长时间 15 Could you give us a brief description of the Chinese food 能不能简单给我们介绍一下中国菜 三 餐厅服务员 西餐摆台 题型一 中译英部分 1 这是西餐厅 能为您服务吗 Western Restaurant May I help you 2 我想坐在角落里的那张桌子 你能给我安排一下吗 I d prefer the table in the corner Can you arrange it for me 3 您的牛排是要全熟的还是三分熟的 Would you
14、like your steak well done or rare 4 晚餐要不要来点葡萄酒 Would you like to have some wine with your dinner 5 你们的美式早餐都提供些什么 What do you serve for American breakfast 6 您早餐想吃点什么 What would you like to have for your breakfast 7 这是菜单和酒水单 您要先来点开胃酒吗 Here is the menu and the wine list Would you like to order an aperi
15、tif 7 8 8 实在对不起 我把菜上错了 I do apologize for giving you the wrong dish 9 请问您怎么付钱 How would you like to make your payment 10 您准备把费用记到您的饭店总账上吗 Would you like to put that on your hotel bill 11 我想要杯柠檬茶 I would like a cup of tea with a slice of lemon please 12 您要看看我们蛋糕的种类吗 Would you like to see our cake sel
16、ection 13 能不能给我们推荐点好的酒 Could you recommend some good wine to us 14 先生 这是酒单 请慢慢看 Here is the drink list Sir Please take your time 15 坐出租车从酒店到机场大约需要30 分钟 It will take 30 minutes by taxi from hotel to the airport 题型二 英译中部分 1 How would you like your steak cooked 您希望您的牛排怎么烧 2 If you need ice cube please tell me 如您需要冰块 请告诉我 3 You can try our new Thai style food 您可以尝试一下我们新推出的泰国菜 4 You can book the tickets in the business center 您可以在商务中心订票 5 Is there a Muslim restaurant nearby 8 8 附近有清真餐厅吗 6 When will t
