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1、China Mobile (Hebei & Shandong) Sales OrgHeadquarter LevelCity LevelProvincial LevelCounty LevelMarketing Dept.CMBJMarketing Dept.CMHKMarketing Dept.Big Customer ManagementMarketingChannel ManagementMarketing Dept.Big Customer Service CenterCustomer Service centerMarketing & Billing centerDistributi
2、on Management CenterBig Customer Manager18601258Retail Shop(Self-owned)Billing CenterMarketing Rep.Sales Rep.Big Customer ServiceRetail ShopCustomer ServiceChina Mobile (Beijing) Sales OrgHeadquarter LevelProvincial LevelMarketing Dept.CMBJMarketing Dept.CMHKVice GM responsible for Sales & Marketing
3、Marketing Dept.Sales CenterCustomer Service CenterSuburbs Operation CenterGMVGMGeneral AdminBusiness Process Management Retail ShopMobile Phone RepairBig Customer ManagementAccount & Billing CenterChannel ManagementBilling NetworkA/R SettlementAdminOfficeProcess DefineStatisticsPromotion4 big, 3 smallSIM Card SalesValue-added service SalesMobile phone repairProvide ServicePromotioncustomer relationship managementFilingBilling system maintenanceBilling reportDevelop distribution channelProvide guidance to the channelBilling system related network managementAR settlement
