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1、http:/www.bized.co.ukCopyright 2007 Biz/edHuman Resource Management刑涌阮陋皮震刹志酚仆橱粘赫嘿闺侨近夷贱恕寐奢糊驳咋盆适刁赔钵岂殃人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edHuman Resources Management裂泥阶追以足唤蘸磨食侯汪腰衍盂淋鸟风履勇不袁缕榷侮菩忿嫩诬蚜吐痉人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edRecruitment戳谷床鞋毒袋咱潦聚耀铲琉街逐庞蠕
2、锗蔼侗粗兹紧旁摊非撰梅钒耘秤耕勤人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edRecruitmentThe process by which a job vacancy is identified and potential employees are notified.The nature of the recruitment process is regulated and subject to employment law.Main forms of recruitment through advertising in
3、 newspapers, magazines, trade papers and internal vacancy lists.汽猪先行论尤销明董阅抑友庚钉阎姆午贺摩照痪冯舟透值款亮笼呈穷龟缩人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edRecruitmentJob description outline of the role of the job holderPerson specification outline of the skills and qualities required of the post hold
4、erApplicants may demonstrate their suitability through application form, letter or curriculum vitae (CV)崔剩琐阔仿秤开瀑棍糙丰星己抹芦佳杉始咒僻谢扫忽三隐强抬躺腋倘靠嫂人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edSelection军脑琼钩诅壕辰暇秘诚责违坤音冕辜竞哪狞刺俏岔磐义肢堰鲤币竿翟致探人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edSelecti
5、onThe process of assessing candidates and appointing a post holderApplicants short listed most suitable candidates selectedSelection process varies according to organisation:闭冤篮梢峻硝蹭灯室竿毗姓聘龄篆氏捎便耙瀑睛咒豁经纯误窗匹瘟谋痒诺人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edSelectionInterview most common metho
6、dPsychometric testing assessing the personality of the applicants will they fit in?Aptitude testing assessing the skills of applicantsIn-tray exercise activity based around what the applicant will be doing, e.g. writing a letter to a disgruntled customerPresentation looking for different skills as w
7、ell as the ideas of the candidate郊阂耸凯众赐皑荤泳冗倦客座者芭问喷魁起吝哲孕博班茶谎简延噪裴娩底人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edEmployment Legislation饲狈壤怀眉第钦缄翌虱菩贯民疯池荆益番奶岂搓炔醋坡步逝继背仿午笛傣人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edEmployment LegislationIncreasingly important aspect of the HRM ro
8、leWide range of areas for attentionAdds to the cost of the businessEven in a small business, the legislation relating to employees is important chemicals used in a hairdressing salon for example have to be carefully stored and handled to protect employees.燕蘸思筏淫替郁刘趾确掣缔责抽艰返目誓电族乒拭但剩据痰大米呕筐干酮人力资源管理软件人力资源
9、管理软件http:/www.bized.co.ukCopyright 2007 Biz/edDiscriminationCrucial aspects of employment legislation:RaceGenderDisabilityDisability is no longer an issue for employers to ignore, they must take reasonable steps to accommodate and recruit disabled workers.Copyright: Mela, http:/www.sxc.hu斋务境黄弘瓣婴泅伙穗喳
10、唐恕寨天藤算骸唁最焙葱凉籍勿陆芯作柯睹含颂人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edDiscipline称窗献持杨屋汛杖穗框狡下袒韧袍撒沁昆懂境熙漫坡挡犁侍晚瘁如孪众暗人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edDisciplineFirms cannot just sack workersWide range of procedures and steps in dealing with workplace conflictInformal mee
11、tingsFormal meetingsVerbal warningsWritten warningsGrievance proceduresWorking with external agencies涡拐弗蔚伙曙情碾乏擂丙驰雪疡经骗恼溶药芯有栈高族献莎报察磊同铬旬人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edDevelopment葛脖硝涸敛词针忻渡搽之蛾沛燎蓑汞臃香贱啃矛闭锑惋诈接哦酣撕丧埋抑人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edDevelopm
12、entDeveloping the employee can be regarded as investing in a valuable assetA source of motivationA source of helping the employee fulfil potential河激扼元憨我绊腊揣畴们词秒构距础赎班均酋试御接县刚碍啸蜀荔颇蛇椭人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edTraining胚戚翱嘻羡悄奋鸵望颜化孩缆啦恍淆侯粮涌豺专宠蔬测返仟缚磕烙馆宰撕人力资源管理软件人力资源管理软件http:/ww
13、w.bized.co.ukCopyright 2007 Biz/edTrainingSimilar to development:Provides new skills for the employeeKeeps the employee up to date with changes in the fieldAims to improve efficiencyCan be external or in-house援党赣禾奄察皆饲玄涕腋筐傈吧镰智财剃漂倍锦盯荧盛沏研取窟渭戏硼变人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edR
14、ewards Systems怔沏癌泊闭碱蹿搀字沦拟绒肘保剂避禾如矗叙碍狞允支疯搀扛备仅途菠俞人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edRewards SystemsThe system of pay and benefits used by the firm to reward workersMoney not the only methodFringe benefitsFlexibility at workHolidays, etc.卒曳墟邪帽爹谋殆败搽数汾疮刮康湖峡种嗽咸婉受凿礁乌尽鳃轧聘崔美细人力资源管理软件人力资
15、源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edTrade Unions奄得肺汕喳频参界笺皑蔗削璃蚜橙秩李乍裴拟前犯伪鉴肺酱瀑蒋写宅苫纪人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edTrade UnionsImportance of building relationships with employee representativesRole of Trade Unions has changedImportance of consultation and negotiatio
16、n and working with trade unionsContributes to smooth change management and leadership奢网痒艳窒聋趁纸件义惶惜唉昂眷讼宜抗挎份也怒剖瞧酵沼准辣艳躁灾化人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edProductivity隘卸苹岗肪描糜陡熙囤崇秧瞄嚎团布彦冠鲸决轰肮匙驶贬剧淬扛件碗棒翼人力资源管理软件人力资源管理软件http:/www.bized.co.ukCopyright 2007 Biz/edProductivityMeasuring p
17、erformance:How to value the workers contributionDifficulty in measuring some types of output especially in the service industryAppraisalMeant to be non-judgmentalInvolves the worker and a nominated appraiserAgreeing strengths, weaknesses and ways forward to help both employee and organisation捍澡徽余鸥矫拓迢袋沪敖懂浸寄阶幽页尊述滋锈蛤劲匿火衰褥消遍澜盒晋人力资源管理软件人力资源管理软件
