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1、Unit 13Communication 1communicationcommunication The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.Good communication is vital in a large municationscommunications pl: The technology employed in transmitting messages.a communications munications equipmen
2、t2Classification of communicationClassification of communicationWritten communicationWritten communicationLetters, Reports, Email, Fax Oral communicationOral communicationVerbal communicationNon-verbal communicationFacialExpressions,Gestures,PhysicalContact3Activity1:gameplayingWell play a game call
3、ed “passing the message”. The rules of the game1.Each group is made up of 4-5 people. The first person reads the sentences on the slip of paper for 30 seconds and tries to remember them. 2.He or she recites the sentences to the person sitting behind. 3.The second person recites the sentences to the
4、person sitting behind and so on. 4.The last person writes the sentences on a piece of paper.5.This is oral work, so only the last person can write down the sentences.41.Live each day to the fullest. Get the most from each of your hour, each day and each age of your life.2.Be yourselfbut be your best
5、 self. Dare to be different and to follow your own star.3.And dont be afraid to be happy. Enjoy what is beautiful.4.Forget what you have done for your friends, and remember what they have done for you.5.Disregard what the world owes you, and concentrate on what you owes the world.6.When you are face
6、d with a decision, make that decision as wisely as possible - then forget it.7.Remember that God helps those who help themselves.8.Act as if everything depended upon you, and pray as if everything depended upon God. liveeachday.pdf5Activity2:VideowatchingWatch the video clip and answer the questions
7、 below.1.What does the host say body language can do? 2.What should we pay attention to when observing some important or famous people? 3.According to the research, What percentage of human communication is through actual words? 4.What percentage of communication is non-verbal? 61. What does the hos
8、t say body language can do? Body language can betray us.2. What should we pay attention to when observing some important or famous people? Their body language.3. According to the research, What percentage of human communication is through actual words? 7%. 4. What percentage of communication is non-
9、verbal? 93%.7Body language (script)Body language (script)A walk to convey power; a greeting that gets the upper hand (占上风); a gesture that can hide a lie; body language can betray us. When a president is under pressure, or a celebrity is in the media glare (强烈的闪光), look beyond the words, their body
10、language says it all. This is a certain poise (姿势, 动作), self-touch gesture, hotchpotch (大杂烩), or micro-expressions.In this special, experts will dissect (仔细分析) the body, the face and the voice Its about our country to reveal its hidden meanings, its secrets. This is a world where what we say is all
11、important. They said this day would never come. We hang on every word. Tomorrow well begin again. Thank you. But are we getting all the message? Older, darker, mean psychopaths (精神病患者), serial killers hang aroundResearch has shown that just 7% of human communication is through the actual words.93% o
12、f what we communicate with others is non-verbal Bang, bang, bang! 93%! Think about that. 93%! So its our tone of voice, our pitch (音高), our posture (姿态), micro-expressions on our face and different gestures that we might use. So we put all the significance on 7% for words; we shouldnt have really be
13、en doing that. 8Activity 3: Body language: facial expressions910111213Here are some facial expressions. Which pictures do you think show happiness, anger, fear, and sadness? 1 2 3 45 6 7ABCD14Bodylanguage:gestures.Whatdoyouthinktheymean?From:Mitchell,Charles(2000)InternationalBusinessCulture.Shangha
14、i:ShanghaiForeignLanguageEducationPress.15TheOKsignEverything is great (USA, Germany)Things are good (not excellent) (Mexico)Worthless (zero) (France, most of Europe)Symbol for money/coins (Japan)Vulgar gesture (Spain, Russia, Paraguay, Brazil, Uruguay)1617ThumbsupApproval (USA, UK, Russia)Highly of
15、fensive (Iran)Rude (Australia)1819TheVsignVictory (UK, USA, most of world)Peace (USA from the 1960s era)2021TohellwithyouOffensive gesture (in UK, South Africa if the V for victory sign done with your palm facing yourself) .2223PatontheshoulderEncouragement/sympathy (USA)Offensive (Thailand, it is t
16、he action an adult takes to scold a child)2425ArmsfoldedBoredom or disapproval (USA) Arrogance (Finland)Arms folded 双臂合抱to look on with foldedfolded arms arms 袖手旁观 26Bodylanguage:head27NoddingorshakingheadShaking head left to rightShaking head left to rightNO: (USA, Most of world)Yes: (Bulgaria, Sau
17、di Arabia, Malaysia) Nodding head up and downNodding head up and downYes: (USA, most of world)No: (Bulgaria)2829TappingtemplewithfingerPerson is crazy (North America, Germany. In Germany, you can be sued for making such a gesture.)Im thinking about it. (Africa, Peru, Argentina) 30Activity4:Listening
18、Task 3 on p114You will hear some people talking about the meanings of some gestures in different places in the world. Listen to the recording and fill in the table with what you hear. 31Gesture Place Meaning 1.NodMostcountriesGreece2.Raisedeyebrows眉毛TongaPeru3.TappingyourheadArgentinaCanada4.Tapping
19、yourelbow肘Netherlands(=Holland)Colombia5.CirclingyourheadMostEuropeNetherlands6.Flickingyourchin轻抖下巴ItalyBrazil7.ThumbsupUSNigeria8.Tossingyourhead 把头一扬GermanyItalyIndia32Gesture Place Meaning 1.NodMostcountriesGreeceYesNo2.Raisedeyebrows眉毛TongaPeruYesMoney3.TappingyourheadArgentinaCanadaImthinking.
20、Thatpersoniscrazy.4.Tappingyourelbow肘Netherlands(=Holland)ColombiaYoucantdependonthatperson.Hedoesntwanttospendmoney.5.CirclingyourheadMostEuropeNetherlandsThatpersoniscrazy.Thereisaphonecall.6.Flickingyourchin轻抖下巴ItalyBrazilGoaway!Idontknow.7.ThumbsupUSNigeriaEverythingisOK.Somethingbad8.Tossingyou
21、rhead 把头一扬GermanyItalyIndiaComehere.No.Yes.33Activity5:ListeningTask 5 on p116p117You will hear some people meeting each other for the first time. They use some strategies to make a good first impression. Listen and complete the chart with what you hear. 34Somestrategies1.Trytorememberpeoplesnamesby
22、usingthem.2.Trytogiveextrainformation,especiallywhenyouareaskedaquestion.3.Trytofindsomethingyouandthespeakerhaveincommon.4.Thinkaboutwhatyouwanttosay.35Activity6:VideowatchingHazely Lopez from Hazely Academy of Refinement and Hazely Lopez from Hazely Academy of Refinement and Modeling will talk abo
23、ut the dos and donts of Modeling will talk about the dos and donts of communication. communication. New words New words Slang Slang 俚语ArticulateArticulate清楚明白地说ProjectProject生动地表演Watch the video clip and try to note down the six Watch the video clip and try to note down the six steps she mentions.st
24、eps she mentions.361.Think about what youre going to say. 2.Use complete sentences. 3.Dont use slang. 4.State clear and speak slowly and articulate what youre saying. 5.Keep your manners. (e.g. please, thank you) 6.Use body language. (to project what youre saying, use your hands to express your feel
25、ings or emotions. )37Dos and Donts of CommunicationDos and Donts of CommunicationHave you noticed that many people dont really know how to communicate when theyre talking to you? Have you noted the difference between when you see a person that really knows what theyre saying? Hi, Im Hazely Lopez fro
26、m Hazely Academy of Refinement and Modeling. And Im here to talk to you about the dos and donts of communication. Basically we are going to start with six basic steps. Um, first of all, you have to think about what youre going to say, exactly that. Youre going to be using complete sentences. Using c
27、omplete sentences definitely delivers what youre trying to say. Of course, no slang. That is never appropriate when youre talking to somebody and trying to communicate a thought. Also its very important to, to stay clear, speak slowly and articulate what youre saying. Breathe between one sentence an
28、d the other. If you go too fast, the person on the other end may not really be perceiving what youre trying to say. Also, keep your manners. You always want to make sure that youre talking with the correct things like, for example, please, thank you and all those articulating things. Also your body
29、language, it is so important to project what youre saying. When you talk like this and you stay without just not moving, its a little bit awkward. You may use your hands that expresses how you feel, expresses your emotions. 38Activity7:ListeningTask 7 on p117-p118You will hear someone talking about
30、how to remember different things. There seem to be some very effective methods we can all use. Listen to the recording and take notes of what you hear to fill in the table. 39Activity8:ListeningTask 8 on p118You will hear an interview with a professor about world languages. Complete the notes with w
31、hat you hear. 40Notes About World Languages1.Thetimelanguagewasfirstwrittendown:_2.Theshortestalphabetsinalanguage:_Thelongestalphabetsinalanguage:_3.Thetotalnumberofworldlanguages:_4.Thefivemostspokenlanguages:_5.Thebiggestlanguage:_Itsvocabularysize:_6.The3mostusedwordsinEnglish:_7.TheageofmodernE
32、nglish:_8.Theoriginof“ketchup”:_Theoriginof“shampoo”:_9.ThenumberoflanguagesinPapuaNewGuinea:_ThenumberoflanguagesonbanknotesinIndia:_10.Thehighestnumberoflanguagesspokenbyaperson:_Bywhom:_41Notes About World Languages1.Thetimelanguagewasfirstwrittendown:5500yearsago/3500BC2.Theshortestalphabetsinal
33、anguage:11Thelongestalphabetsinalanguage:743.Thetotalnumberofworldlanguages:about40004.Thefivemostspokenlanguages:Chinese,English,Hindi,Spanish,andRussian5.Thebiggestlanguage:EnglishItsvocabularysize:onemillion6.The3mostusedwordsinEnglish:“the”,“be”and“thing”7.TheageofmodernEnglish:500yearsold8.Theo
34、riginof“ketchup”:MalaylanguageTheoriginof“shampoo”:Hindi9.ThenumberoflanguagesinPapuaNewGuinea:850languagesThenumberoflanguagesonbanknotesinIndia:1310.Thehighestnumberoflanguagesspokenbyaperson:31Bywhom:Frenchman42 Words and ExpressionsOr rather: used before correcting something that you have said,
35、or giving more specific informationWe all went in Vics car, or rather his fathers.Ketchup: American English a thick cold red sauce made from tomatoes that you put on fooda bottle of tomato ketchup43Activity9:ListeningTask 10 on page 119You will hear someone talking about some language problems you m
36、ay encounter while in the United States. Listen to the recording and takes notes of these problems.441.You might not understand the local accent right away.2.Americans might not understand you right away because of your accent.3.Americans use a lot of slang in their speech; you might not understand its meaning.4.Humor is an important part of American English. You are not sure whether Americans are serious or they are making a joke.5.You might not know all of the abbreviations and technical terms.45
