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1、Courtesy EnglishPart TwoReviewPlease answer the questions below1. G: How are you. You should say2. The guests is leaving. You should say3. The guests just arrived. You should say4. G: Excuse me, waiter/waitress.Everyday English1. More hands, please! 请来多点人帮忙。请来多点人帮忙。2. You are so helpful. 你真是太能帮忙了。你真
2、是太能帮忙了。3. Beg your pardon? 刚才没听清楚，麻烦重复一次好吗？刚才没听清楚，麻烦重复一次好吗？Part One Offering Help1. Anything I can do for you？ Can I help you? 有什么帮到您吗？有什么帮到您吗？ 2. Do you need any help? 要帮忙吗？要帮忙吗？ Can I give you a hand? Expressions in the job3. If you dont mind. 如果你不介意。如果你不介意。 4. Theres no hurry. Please take your ti
3、me.不着急。不着急。 5. Going up?上楼吗？上楼吗？ Going down.下楼。下楼。Part Two Thanks and Reply6. Thanks. 谢谢。谢谢。 Thank you very much. 非常感谢。非常感谢。 Thank you ever so much. 太感谢了。太感谢了。7. I appreciate it. 我很感激。我很感激。 Thank you all the same. 同样得感谢您。同样得感谢您。How to reply8. Youre welcome.不客气。不客气。 Its my pleasure. 很荣幸为您服务很荣幸为您服务 。
4、Thats all right. 没关系。没关系。 Its our honor. 这是我们的荣幸！这是我们的荣幸！PracticeShow your appreciation to your partnerAnd see how your partner will reply. Part Three Ask Guests to Repeat9. Pardon?没听清？没听清？ 10. Please say it slowly. 请慢慢讲。请慢慢讲。 11. I beg your pardon.我没听清。我没听清。 12. I didnt follow you.我没听懂。我没听懂。13. Wou
5、ld you please say it again?请您再说一遍好吗？请您再说一遍好吗？Part Four Apologies14. Im sorry. Im terribly sorry. 抱歉！非常抱歉！抱歉！非常抱歉！15. Excuse me. Pardon me. 请让一下。请让一下。/打扰一下。打扰一下。16. Sorry to have kept you waiting, sir/madam 先生先生/小姐，让您久等了，不好意思。小姐，让您久等了，不好意思。Part Five Reply Guests Request17. Sure. No problem. Right away. Back in a minute. Q: 说说“Ok”可以吗？可以吗？Pay attention1. Speed2. Intonation3. Eye contact4. Body language
