家乐福员工培训手册

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1、- -1 1- -员工手册IIEmployee Handbook II学习新技能并培训他人是绝对有必要性的学习新技能并培训他人是绝对有必要性的 家乐福政策家乐福政策Learning new skills and training others is indispensable Carrefour PolicyMay, 2005sc00050005- -2 2- -l目的目的l 了解家乐福的基本规章制度l l癡絤揭祘挡盢暗培训结束时,你将能够培训结束时,你将能够了解员工的基本权利和相应的操作流程l 全体员工l l癡絤培训材料培训材料员工手册培训履历卡培训员培训员l 人事主管参加人员参加人员l l

2、 2小时时间时间lPurposeObjectivel To know Carrefour basic working rules & regulationsPopulationl All Employeesl Training MaterialEmployee Handbookl TrainerH.R. Chiefl Duration2 Hoursl At the end of this training you will be able toTo know the basic rights of employee and the operation proceduresl Training

3、Passport- -3 3- -内容内容内容内容 Contents:Contents: 1.薪酬薪酬 Salary2.福利福利 Welfare社会保险社会保险 Social Insurance医疗福利医疗福利 Medical Welfare3.假期假期 Vacation4.总结总结 Conclusion - -4 4- -SalaryFF Salary StructureSalary Structure 薪资结构薪资结构薪资结构薪资结构Contract Salary合约工资合约工资Base Salary基本工资基本工资(60%)Incentive Salary奖金奖金(30%)Allowan

4、ce津贴津贴(10%)Performance表现奖表现奖(10%)Sales效益奖效益奖(10%)Attendance出勤奖出勤奖(10%)FF Payment Payment 支付支付支付支付 Pay system is work first and pay later Pay system is work first and pay later 先工作,后支付薪资先工作,后支付薪资先工作,后支付薪资先工作,后支付薪资 Pay day: 5Pay day: 5thth to 7 to 7thth of each month of each month 发放日期:每月发放日期:每月发放日期:每

5、月发放日期:每月5-75-75-75-7日日日日 Deduct & Remit for individual income tax and social insurance Deduct & Remit for individual income tax and social insurance 公司代扣代缴个人所得税与社会保险公司代扣代缴个人所得税与社会保险公司代扣代缴个人所得税与社会保险公司代扣代缴个人所得税与社会保险薪资薪资1 2 3 41 2 3 4 5 5 6 6 7 8 9 10 11 12 13 14 15 7 8 9 10 11 12 13 14 15- -5 5- -薪酬Sa

6、lary工资支付Payment- -6 6- -l社会保险社会保险 Social Insurancel住房公积金住房公积金 Housing Accumulation Fundl医疗福利医疗福利 Medical Welfarel其它店内福利其它店内福利 Special Welfare in the store福利Welfare各店按地方政策自行解释各店按地方政策自行解释 explain by each store according to local policy- -7 7- -WelfareFF Social Insurance Social Insurance 社会保险社会保险社会保险社会

7、保险FF Medical Welfare Medical Welfare 医疗福利医疗福利医疗福利医疗福利Housing Fund公积金Unemployment Insurance失业金Medical Insurance医疗金Pension Insurance养老金Work-injury Insurance工伤保险Maternity Insurance生育保险Work-Injury Reimbursement工伤报销Employee MedicalReimbursement医疗费报销Employee health certificateReimbursement健康证报销福福 利利1 2 3

8、41 2 3 4 5 6 5 6 7 7 8 9 10 11 12 13 14 15 8 9 10 11 12 13 14 15- -8 8- -把住房公积金转到公司帐户把住房公积金转到公司帐户Transfer Housing Accumulation Fund to company account福利Welfare住房公积金HousingAccumulationFund各店按地方政策自行解释各店按地方政策自行解释 explain by each store according to local policy公司和个人自负比例公司和个人自负比例Company & individual rati

9、o保险基数(上限和下限)保险基数(上限和下限)Insurance base (ceiling line & bottom line)基数调整日期(自然年度、社保年度)基数调整日期(自然年度、社保年度)Adjustment Date- -9 9- -VacationFF Types of Leaves Types of Leaves 假期类别假期类别假期类别假期类别Public Holidays法定假日Marriage leave婚假Funeral leave丧假Annual leave年假Compensation leave补休假Maternity leave产假Work-related in

10、jury leave工伤Sick leave病假 Undeduct salary Undeduct salary 不扣工资不扣工资不扣工资不扣工资 Deduct salary Deduct salary 扣工资扣工资Personal leave事假假期假期1 2 3 41 2 3 4 5 6 5 6 7 7 8 8 9 10 11 12 13 14 15 9 10 11 12 13 14 15FF Leaves Procedure Leaves Procedure 请假流程请假流程请假流程请假流程婚假只能在结婚登记日后一年内使用。(员工加入家乐福后登记有效)- -1010- -事先获得直接主管

11、批准Approved by immediate hierarchy in Approved by immediate hierarchy in advance.advance.填写请假单获批准后交人力资源部Leave Form with approval signature should Leave Form with approval signature should be sent to HRbe sent to HR休假完毕至人力资源部办理销假手续Go to HR upon returning to confirm leave Go to HR upon returning to con

12、firm leave daysdaysLeave Procedure请假流程请假流程凡请病假,应在病假当天亲自或电话通知部门主管凡请病假,应在病假当天亲自或电话通知部门主管凡请病假,应在病假当天亲自或电话通知部门主管凡请病假,应在病假当天亲自或电话通知部门主管, , , ,并在病假结束返岗当天将此次发生的病假证并在病假结束返岗当天将此次发生的病假证并在病假结束返岗当天将此次发生的病假证并在病假结束返岗当天将此次发生的病假证明明明明( ( ( (其中包括其中包括其中包括其中包括: : : :医药费、诊治记录医药费、诊治记录医药费、诊治记录医药费、诊治记录 、病假条、病情化验结果、病假条、病情化验

13、结果、病假条、病情化验结果、病假条、病情化验结果 )一并交与人事部进行审核归档,方可享受病假福利待遇。一并交与人事部进行审核归档,方可享受病假福利待遇。一并交与人事部进行审核归档,方可享受病假福利待遇。一并交与人事部进行审核归档,方可享受病假福利待遇。- -1111- -每年共计每年共计1010个工作日个工作日 Total 10 working days in one calendar year元旦元旦 1 1天天 New Years Day: 1 day春节春节 3 3天天 Chinese New Year: 3 days劳动节劳动节 3 3天天 Labor Day: 3 days国庆节国庆

14、节 3 3天天 National Day: 3 days假期Vacation法定节假日PublicHolidays- -1212- -连续工作满一年,每年有连续工作满一年,每年有6 6个工作日的带薪年休假和个工作日的带薪年休假和6 6个工作日个工作日的补休假。的补休假。 Be entitled to a 6-working-day annual paid leave and 6-working-day compensation leave after fulfill one full-year employment. 员工应当员工应当提前一周提前一周,向部门主管提出申请,获得两级批准后,向部门

15、主管提出申请,获得两级批准后,方可休假;员工加班后申请补休假,也需提前一周书面申请。方可休假;员工加班后申请补休假,也需提前一周书面申请。Annual leave must be applied to the immediate hierarchy one week in advance for those who are at employee level. The annual leaves can only be taken upon the approval from two-level hierarchy.年休假和补休假需在一年之内休完,不予累计。年休假和补休假需在一年之内休完,不予

16、累计。Must be taken within the entitled calendar year, it cannot be carried over to the next calendar year.假期Vacation年休假、补休假AnnualLeave- -1313- -年休假和补休假按自然年执行。年休假和补休假按自然年执行。 Execution by Calendar Year.假期Vacation年休假、补休假AnnualLeave例如:例如:A员工于员工于2005年年3月加入家乐福。他将于月加入家乐福。他将于2006年年3月起享月起享有年休假和补休假。示意如下:有年休假和补休

17、假。示意如下:e.g. Employee A, joined Carrefour in 2005/03. Starting from 2006/03, he is entitled to annual leave.- -1414- -婚假婚假3 3个自然日,晚婚按当地政府有关规定执行。个自然日,晚婚按当地政府有关规定执行。Be entitled to 3-calendar-day marriage leave. Late marriage by the government terms can apply for the leaves authorized by laws or governm

18、ent regulations. 婚假只能在结婚登记日后一年内一次性连续使用。婚假只能在结婚登记日后一年内一次性连续使用。Must be used within one calendar year upon the marriage is registered.如父母、祖父母、配偶、子女或兄弟姐妹去世,凭医院如父母、祖父母、配偶、子女或兄弟姐妹去世,凭医院死亡通知书,给予死亡通知书,给予3 3个自然日的丧假。个自然日的丧假。Can take 3-calenda-day funeral leaves if parents, grandparents, spouse, children and b

19、rother & sister pass away. The employee need to provide the Death Certificate from hospital.假期Vacation婚、丧假Marriage&FuneralLeave- -1515- -员工每月可以享有一个工作日带薪病假。如果员工该月未员工每月可以享有一个工作日带薪病假。如果员工该月未休病假,则既不能累积,也无任何补偿。休病假,则既不能累积,也无任何补偿。The employee can enjoy one paid day sick leave every month. This leave cant b

20、e accumulated, nor can it be cashed out. It will be forfeited if it is not taken.一个自然月中,员工请病假一个自然月中,员工请病假2 2个工作日及以上,自第个工作日及以上,自第2 2个工个工作日起,详细扣发方法如下:作日起,详细扣发方法如下:If the employees have sick leave equal to or more than two working days in a calendar month, the salary deduction method is as follows:假期Va

21、cation病假SickLeave- -1616- -Types of Leaves Need deduct salaryNeed deduct salaryPersonal Leave Personal Leave 事假事假Deduction Deduction 扣款扣款 Salary Salary 工资工资 = 3 days= 3 daysAttendance Incentive Salary(10%) Attendance Incentive Salary(10%) 1158RMB 1158RMB+ Absence Day(s) Salary+ Absence Day(s) Salary

22、 = 5 days = 5 daysAttendance Incentive Salary (10%)Attendance Incentive Salary (10%) 915RMB 5 days 5 daysTotal Incentive Salary (30%)Total Incentive Salary (30%) 800RMB 800RMB+ Absence Day(s) Salary+ Absence Day(s) Salary(e.g.: Monthly salary=RMB1500, Working days/Month=21)(e.g.: Monthly salary=RMB1

23、500, Working days/Month=21)=(Salary-Incentive salary)* personal leaves/ current working days=(合约工资-奖金)*事假天数/当月工作天数出勤奖(出勤奖(出勤奖(出勤奖(10%10%10%10%)+ + + +缺勤天数工资缺勤天数工资缺勤天数工资缺勤天数工资出勤奖(出勤奖(出勤奖(出勤奖(10%10%10%10%)+ + + +表现奖(表现奖(表现奖(表现奖(10%10%10%10%)+ + + +缺勤天数工资缺勤天数工资缺勤天数工资缺勤天数工资所有奖金(所有奖金(所有奖金(所有奖金(30%30%30%3

24、0%)+ + + +缺勤天数工资缺勤天数工资缺勤天数工资缺勤天数工资事假类别事假类别- -1717- -假期Vacation病假SickLeave病假天数病假天数扣除扣除 实得工资实得工资( (举例举例) )Day(s)Deduction Salary(e.g.)1天天- - 1500RMB=1221RMBattendance (10% of total salary)=971RMBattendance and performance (20% of total) 5天天全部奖金全部奖金( (总工资总工资30%)+ +缺勤工资缺勤工资 913RMBtotal incentive (30% of

25、 total salary)全月全月全部奖金全部奖金( (总工资总工资30%)+ +缺勤工资缺勤工资 当地最低工资当地最低工资full monthtotal incentive (30% of total salary) city minimum- -1818- -凡请病假,应在当天亲自或电话通知部门主管。凡请病假,应在当天亲自或电话通知部门主管。The employee who apply for sick leave must inform the department manager on the first day of the leave.病假结束返岗当天出具指定医院(急诊除外)的病

26、假证明病假结束返岗当天出具指定医院(急诊除外)的病假证明由人力资源部予以审核归档。由人力资源部予以审核归档。Sick leave proof issued by the Company appointed hospital ( except for emergency case) must be provided upon the day the employee return to work. The HR department will be responsible for keeping it in personal file.假期Vacation病假SickLeave- -1919-

27、-l女员工单胎顺产产假女员工单胎顺产产假9090天,从预产期前天,从预产期前1515天至后天至后7575天。天。Female employee who has normal delivery to one single baby is entitled to 90 days maternity leave. The leave can be taken 15 days before the birth day and 75 days after the delivery.l2424岁以上分娩头胎者,增加岁以上分娩头胎者,增加3030天。天。Female employee over 24-yea

28、r-old and has delivery for her first baby will be entitled for another 30 days maternity leave.l难产多胎根据各地方政府规定给假。难产多胎根据各地方政府规定给假。Dystocia, mutiparous delivery or other special cases will follow local government regulations.l配偶给陪产产假配偶给陪产产假3 3天。天。The spouse of the pregnant employee is entitled to 3-cal

29、endar days paternity leave.假期Vacation产假MaternityLeave- -2020- -l所有女员工必须于孕后一个季度之内通知部门主管其怀孕情况所有女员工必须于孕后一个季度之内通知部门主管其怀孕情况The employee must inform her pregnancy to the department manager in the first quarter period of her pregnancy. l休产假必须于预产前十周向人力资源部门提出申请,并出示医休产假必须于预产前十周向人力资源部门提出申请,并出示医院出具的妊娠证明。院出具的妊娠证

30、明。Maternity leave must be applied to the HR department 10 weeks before the birth day with the pregnancy proof issued by the hospital.l产假工资按各地方政府规定计发。产假工资按各地方政府规定计发。Maternity leave salary will follow the local government regulations.假期Vacation产假MaternityLeave- -2121- -l请事假应事先由部门主管批准,人力资源部审核,事先请事假应事先由

31、部门主管批准,人力资源部审核,事先未得到批准的缺席,按旷职处理。未得到批准的缺席,按旷职处理。All personal leaves must be approved by immediate hierarchy in advance. The absence without approval in advance will be regarded as absence from duty.l事假期间不发工资。事假期间不发工资。Personal leave is not paid leave.假期Vacation事假PersonalLeave- -2222- - l此培训以员工手册(第二版)及

32、店内相关规章制度为此培训以员工手册(第二版)及店内相关规章制度为基础,旨在告知所有家乐福(中国)员工应享有的权基础,旨在告知所有家乐福(中国)员工应享有的权利和义务。利和义务。The training is done on the basis of Employee Handbook (version II) and Store regulations, to inform the rights and obligations of all the Carrefour (China) employees.l由人力资源部门代表公司管理层负责解释由人力资源部门代表公司管理层负责解释。On behalf of the management committee of the Company, HR department is responsible for the interpretation of this Handbook.总结Conclusion

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