2022年出国旅行入住酒店必备英语对话

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1、1. Room Reservations预订房间Key Sentences(重点句子)1Id like to book a double room for Tuesday next week下周二我想订一个双人房间。2Whats the price difference?两种房间的价格有什么不同?3A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night一间双人房朝阳面的每晚140 美元,背阴面的每晚115 美元。4I think Ill take

2、 the one with a front view then我想我还是要阳面的吧。5How long will you be staying?您打算住多久?6Well be leaving Sunday morning我们将在星期天上午离开。7And we look forward to seeing you next Tuesday我们盼望下周二见到您。8Id like to book a single room with bath from the after-noon of October 4 to the morning of October 10 我想订一个带洗澡间的单人房间,10

3、 月 4 日下午到10 月 10 日上午用。9We do have a single room available for those dates我们确实有一个单间,在这段时间可以用。10 What is the rate, please?请问房费多少?11The current rate is 50 per night 现行房费是50 美元一天。12 What services come with that?这个价格包括哪些服务项目呢?13That sounds not bad at all Ill take it 听起来还不错。这个房间我要了。14 By the way , Id like

4、 a quiet room away from the street if the is possible顺便说一下,如有可能我想要一个不临街的安静房间。Dialogue AA:Room Reservations Good afternoonB:Id like to book a double room for Tuesday next week精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 1 页,共 34 页A:Thats fine , sir A double room for Tuesday, September12th , with a

5、front view or rear view ?B:Whats the price difference?A: A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per nightB:I think Ill take the one with a front view thenA: How long will you be staying?B: Well be leaving Sunday morningA: That will be five nights

6、, sirThank you very much,and we look forward to seeing you next TuesdayB: Good Thats all settled then Good-bye A: Good-bye Dialogue BA:Advance ReservationsCan I help you?B:Yes,Id like to book a single room with a bath from the afternoon of October 4 to the morning of October 10A: Yes, we do have a s

7、ingle room available for those datesB: What is the rate, please?A: The current rate is50 per night B: What services come with that?A: For50 youll have a radio, a color television, a telephone and a major international newspaper delivered to your room everydayB: That sounds not bad at allIll take it

8、A:Very good Could you tell me your name, sir , please?B: Yes, it is Moore A: How do you spell it, please ?B: Its M-O-O-R-E A:M-O-O-R-E And what is your address,please?B:It is 3600 Montague Boulevard,Hattiesburg ,Mississiippi39401 U SAA: Excuse me , sir, but could you speak a little more slowly,pleas

9、e?B:Sure, no problem Its 3600 Montague Boulevard ,Hattiesburg ,Mississippi 39401 USA Have you got it?A:Yes,so it is 3600 Montague Boulevard,Hattiesburg ,Mississippi 39401 U SAB: Thats right A: What about your telephone number?B:(601) 264-9716 By the way , Id like a quiet room away from the street if

10、 that is possible 精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 2 页,共 34 页A:A quiet room away from the street is preferredOK Well mail you a reservation card confirming your booking as soon as possibleWe look forward to your visitB:Thank you and good-byeA:Good-bye Words and Expressionssettle v解决ava

11、ilable a可得到的,有用的confirm vt 使坚定,认可Mississippi n密西西比(美国州名)At the Entrance 在门口Key Sentences(重点句子)15Welcome to our hotel欢迎光临。16So you have got altogether four pieces of baggage?您一共带了4 件行李,是不是?17 Let me have a check again让我再看一下。18The Reception Desk is straight ahead接待处就在前面。19After you , please你先请。20Excus

12、e me , where can I buy some cigarettes?劳驾。我到哪儿可买到香烟?21There is a shop on the ground floor一楼有个商店。22It sells both Chinese and foreign cigarettes在那儿可买到中国香烟和外国香烟。23Can I also get some souvenirs there?也可以买到纪念品吗?24There is a counter selling all kinds of souvenirs有个柜台出售各种各样的纪念品。25Excuse me ,where is the re

13、staurant?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 3 页,共 34 页劳驾,请问饭厅在哪儿?26We have Chinese restaurant and a western style restaurant Which one do you prefer ?我们有中餐厅和西餐厅,你愿意去哪个?27Id like to try some Chinese food today今天我想尝尝中国菜。Dialogue A(A car pulls up in front of Huatian Hotel and a doorman (A)

14、goes forward to meet the guests B and C, opening the door of the car for them)A:Good evening , sir and madam Welcome to our hotelMr Bell (B): Thanks Good evening A:(Opening the trunk, taking out the baggage and looking at the name on the baggage tags)Im the doorman, sir So you have got altogether fo

15、ur pieces of baggage?B: Er Maybe five , Margaret (C)?A:Five?Oh, sorry Let me have a check againC:Oh,no,Henry Always poor memory!Weve got only fourB:I see (To the doorman) Sorry ,boy Youre right Four pieces A: Never mind , sir The Reception Desk is straight aheadAfter you ,pleaseB:Yes,thank you Dialo

16、gue BA: Excuse me Where can I buy some cigarettes?B: There is a shop on the ground floor It sells both Chinese and foreign cigarettesA:Can I also get some souvenirs there?B:Yes,sirThere is a counter selling all kinds of souvenirsA: By the way , where is the mens room?B:There is one at the end of the

17、 corridorA:Thank you B: You are welcomeDialogue CA:Excuse me ,where is the restaurant?B: We have Chinese restaurant and a western-style restaurantWhich one do you prefer?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 4 页,共 34 页A:Id like to try some Chinese food todayB: The Chinese restaurant is on t

18、he second floorA: What are the hours at the restaurant?B:Breakfast 6 30 to 9 00 am;Lunch 11 30 amto2 00 pm; Dinner 5 30 to 9 00 p mA:Thank you B: Youre welcome Words and Expressionscigarette n香烟、纸烟souvenir n纪念品,纪念物corridor n走廊3At the Reception Desk 在接待处1Key Sentences(重点句子)28I want a double room with

19、 a bath我要一间有浴室的双人房。29How much a day do you charge?每天收费多少?30It is hundred yuan a day including heating fee, but excluding service charge一百元一天,包括供暖费但不包括服务费。31Its quite reasonable收费十分合理。32How long do you intend to stay in this hotel?您准备住多久?33Have you got through with the checkin procedure ?你是否已经办妥住宿登记手

20、续?34 Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning?我能为我的朋友预订一间单人房吗?他将于明天早上到达上海。35Would you mind filling in this form and pay a hundred yuan in advance for him请填好并预付一百元钱。36This is a receipt for paying in advancePlease keep it 这是预付款收据,请收好。37Have you a

21、ny vacant(spare ) room in the hotel?旅馆里有空余房间吗?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 5 页,共 34 页38Sorry , we have no vacant (spare ) room for you But I can recommend you to the Orient Hotel where you may get a spare room对不起,我们已经客满了。但是我可以介绍您去东方饭店,那里有空余的房间。39Good afternoon, my room number is 32

22、1 Any mail for me?下午好!我的房号是321。有我的信吗?40 YesYou have two letters and one telegram, also a message was left by a lady before one hour 有的。您有两封信和一封电报,一小时前有一位小姐来电话留言给您。41Ill mail a letter to USAby airmail 我要寄一封航空信到美国。42How much do I have to pay for you?我要付多少钱?43A letter generally mails to AmericaEurope A

23、frica by airmail First 20 grams is 20 yuan 通常一封寄到美国、欧洲、非洲的航空信,20 克收费 20 元。Dialogue A(A:Receptionist B : Guest)B: I want a double room with a bathHow much aa day doyou charge?A: It is a hundred yuan a day including heating fee but excluding service chargeB:Its quite reasonableA:How long do you intend

24、 to stay in this hotel?B:I shall leave in a fortnight(half a month)A:Have you got through with the checkin procedure ?B:Oh,yes,Im going to fill in the form of registration right nowCan I book a single room for my friend before hand as he will arrive in Shanghai tomorrow morning?A:Sure Here is the fo

25、rm for reservationsWould you mind filling in this form and pay hundred yuan in advance for himB:All right This is one hundred yuan to pay for my reservationA:Thank you This is a receipt for paying in advancePlease keep it Dialogue BB: Have you any vacant(spare ) room in the hotel?A:Sorry ,we have no

26、 vacant( spare) room for you But I canre commend you to the Orient Hotel where you may get as pare roomB:That sounds very good!Can I book the plane ticket( train ticket ,ship ticket )here ?A:Please go to the CAAC office to book your plane ticketIf you want to book your train ticket or ship ticket,yo

27、ud better go to the Shanghai International TravelService精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 6 页,共 34 页B: Could you tell me how many kinds of rooms do you have?A:There are single rooms, double rooms , suites and deluxe suites in our hotel Every room is equipped with a bat hand a telephoneB

28、:Oh,I see Thanks A:You are welcomeDialogue C(A: Guest B : Receptionist )A:Good afternoon ,my room number is 321Any mail for me?B:YesYou have two letters and one telegram, also a message was left by a lady before one hour A:Let me see who called? I have to make a phone call Will you get me the party?

29、Here is the numberB: OKWait for moment He re is your partyA: Thank you Ill mail a letter to U S Aby airmail How much do I have to pay for you?B:A letter generally mall to America- Europe- Africa by airmail First 20 grams is 20 yuan Each additional 20grams is 15 yuanA:Oh,I see Thank you very muchWord

30、s and Expressionsheating fee 供暖费exclude vt把 排除在外reasonable a(价钱)公道的,不贵的fortnight n十四日,两星期procedure n过程,步骤,程序checkin procedure 住宿登记手续registration n登记,注册deluxe suites 豪华套房4. At the Reception Desk 在接待处2Key Sentences(重点句子)44Yes, we do have a reservation for you对了,我们这儿是有您预订的房间。45Would you please fill out

31、 this form while I prepare your key card for you?请您把这份表填好,我同时就给您开出入证,好吗?46What should I fill in under ROOM NUMBER?“ 房间号码 ” 这一栏我该怎么填呢?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 7 页,共 34 页47Ill put in the room number for you later on过会儿我来给您填上房间号码。48You forgot to put in the date of your departure您忘

32、了填写离店日期了。49And here is your key,MrBradley Your room number is 1420给您房间的钥匙,布拉德利先生。您的房间号码是1420 。50It is on the 14th floor and the daily rate is90房间在 14 层,每天的房费是90 美元。51 Please make sure that you have it with you all the time请务必随时带着它。52 My business negotiation has progressed much more slowly than I had

33、 expected我的业务谈判进行得比我原先预料的慢了许多。53 I wonder if it is possible for me to extend my stay at this hotel for two days我想知道是否可以让我在这儿多呆两天。54Ill take a look at the hotels booking situation我来查看一下本店房间的预订情况。55Im glad that well be able to accept your extension request 很高兴我们有办法接受您延长住宿的要求。56 But Im afraid that it w

34、ill be necessary for us to ask you to change rooms for the last two nights 不过,恐怕最后两天我们得请您搬到别的房间去。57 We have already let your room to another gentleman我们已经把您住的房间租给了另外一位先生。58 Thats no problem at all没问题。Dialogue AA: Good morning , sir Can I help you?B:Good morning !I have a reservation for a single roo

35、m with a bath hereA: May I have your name, sir, please?B:Bradley ,John Bradley A:Just a moment , sir, while I look through our listYes,we do have a reservation for you, Mr Bradley Would you please fill out this form while I prepare your key card for you?B:YesCan I borrow your pen for a minute, pleas

36、e?A:Sure Here you are 精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 8 页,共 34 页B:What should I fill in under ROOM NUMBER?A: You can just skip that Ill put in the room number for you later onB:(After he has completed the form) Here you areI think Ive filled in everything correctly A: Let me see name,

37、 address , nationality ,for war ding address, passport number,place of issue , signature and date of departureOh,here,sirYour forgot to put in the date of your departure Here let me fill it in for youYou are leaving on?B:Ocrober 24 A:Now everythings in orderAnd here is your key,MrBradley Your room n

38、umber is 1420 It is on the14th floor and the daily rate is 90Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on itPlease make sure that you have it with you all the timeYou need to show it when you sign for your meals and drinks

39、in the restaurants and the barsYou also need to show it when you collect your key from the Information DeskB: OKIll take good care of itA: And now if you are ready,MrBradley , Ill call the bell-boy and hell take you to your room B: Yes, Im ready Thank you A:I hope you enjoy your stay with usB:Ill tr

40、y Dialogue BA:Good morning !Can I help you?B:Good morning ! Im MrDoug lass in room 1208 My business negotiation has progressed much more slowly than I had expectedThis makes it necessary for me to stay on here for another dayI wonder if it is possible for me to extend my stay at this hotel for two d

41、ays A: Ill take a look at the hotels booking situation Yes, sir,Im glad that well be able to accept your extension request But Im afraid that it will be necessary for us to ask you to change rooms for the last two nights You see, we have already let your room to another gentle-man Is that acceptable

42、 to you?B: Yes, thats no problem at allA: Let me see room 1111 Will be vacant How about room1111?B:That is fine A:When would you like to move tomorrow?B: I dont knowA:The new occupant will be checking in a little after twelveB: That means I have to move out before 12 Let me see Ill be leaving for th

43、e negotiation at 930 tomorrow morning and I will not be returning to the hotel until sometime in the afternoon So Im going to have to do it before I go to the negotiation Well,I think I will move at 9oclock精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 9 页,共 34 页A: Good I will send a bellboy to your

44、 room and help youwith your luggage at 9 oclock And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on itB:I will Thank you very muchA:Goodbye Words and Expressionsnationality n国籍forward v发送,寄发for warding address 转投地址passpor

45、t n护照place of issue 发照地点signature n签名departure n离开regulation n规章,规定,条例negotiation n谈判;磋商extension n延长日期5. The Bellman 应接服务员Key Sentences(重点句子)59Is this everything, sir?这是全部东西吗,先生?60Heres the light switch这是电灯开关。61Heres the closet and theres the bathroom这儿是壁柜。这儿是洗澡间。62 Will there be anything else, sir

46、 ?还有什么事吗,先生?63 Well, if you need anything else,please call room service噢,如果你有什么事,请叫房间服务。64 Let me help you with your luggage我来帮您拿行李。65Its very kind of you to do so你这样做使我很感激。66Whats your room number, please ?请问您的房间号码?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 10 页,共 34 页67 And by the way, could I

47、 have a look at your room card?顺便问一句,我可以看一下您的房卡吗?68How do you like this room?您觉得这个房间怎么样?69Its also quite spacious房间也很宽敞。70 Do you mind if I put your luggage by the wardrobe?我把您的行李搁在衣柜旁边好吗?71By the way , could you tell me about your hotel service?顺便问问,你能不能给我讲一下宾馆服务的情况?Dialogue ABellboy : Is this ever

48、ything, sir?Visitor : Yes, thats everythingBellboy :Follow me ,please Visitor : ThanksVisitor : Oh, can you change a twenty?F C: Yes, sirVisitor : Three fives and five ones, pleaseFC:Yes, sirBellboy : Here we are , sirHeres the light switchVisitor : FineBellboy : Heres the closet and theres the bath

49、roomVisitor :Great ! I want to wash upBellboy : Will there be anything else, sir?Visitor :No,thanks I think Im OKBellboy :Well,if you need anything else,please call room serviceVisitor : Thank you Here you are Dialogue B(A: Bellman B : Mr and Mrs Smith)A: Good afternoon , sir and madam Im the bell m

50、an hereB:Good afternoon A:Very nice to see you here Let me help you with your luggage精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 11 页,共 34 页B:Its very kind of you to do soA: Whats your room number, please?And by the way , could I have a look at your room card ?B: Oh, yes This morning my secretary

51、 made a reservation and filled in the registration form for me He told me that my room number was 302A:I see Now please follow me(After entering the room)A: Sir and madam , how do you like this room ? Its just facing the Shanghai gymnasium Its also quite spaciousB:Its very cozy I like it very muchA:

52、 Do you mind if I put your luggage by the wardrobe?B: Its OK Thank you very muchA: Sir and madam , if you need something, just call me over the phone or press the button over thereDialogue C(When me bell man is leaving the room,MrBrown asks him to introduce something about their service)A:By the way

53、 ,could you tell me about your hotel service?B: Certainly sir Our hotel is a modern garden hotel of three star grade consisting of a group of three storied octagonal buildingsThe hotel possesses 199 internationalstand arddouble rooms, 4 suites and 2 deluxe suites All of the mare wellfurnished A:How

54、about other services?B: Available at the hotel is a variety of Chinese,Japanese and Western food restaurants,in addition to a complete set of service facilities including ballroom , physical fitness center , squash, billiard room , beauty salon , sauna , swimming pool , bar , shopping arcade and tax

55、i service,etcA:It sounds greatId like to have a brochure of your hotelWhere could I get one?B:You can get it from the Reception DeskIf you dont mind, Ill come up again and offer you one A:GoodThats very kind of youBy the way ,what about the daily service hour of the dining room ?B: From 7 00 a m til

56、l 10 00 p m,nearly serving all day longA:When will the bar and cafe open?B:From 3 00 pmtill midnight And then ,you might keep your valuables at the hotels vault A:You give very good service in your hotel Thank you a lotWords and ExpressionsFC=front desk clerk 前台职员精选学习资料 - - - - - - - - - 名师归纳总结 - -

57、- - - - -第 12 页,共 34 页Shanghai Olympic Hotel 上海奥林匹克饭店gymnasium n体育馆spacious a宽敞的cozy a舒适的wardrobe n衣橱,衣柜consist (of)v由 组成;包含storied a有 楼层的octagonal a八角形的furnish vt装备;布置(房间)well furnished (房间)布置得好available a可得到的variety n种类;多样化in addition to 另有,还有facility n设备physical fitness 健身房squash courts (squash=t

58、ennis )网球场billiard n弹子beauty salon 美容室sauna n桑拿浴室arcade n商场brochure n小册子valuables n贵重物品vault n保管库(贵重物品储藏处)6. At the Information Desk 问讯处1Key Sentences(重点句子)72Is there any place in the hotel where we can amuse ourselves?旅馆里有娱乐场所吗?73If you want to take a walk, you can go to the garden如果您想散步,可以去花园。74Th

59、ere is a recreation centre on the ground floor在一楼有个娱乐中心。75 You can play billiards,table tennis ,bridge ,and go bowl ing您可以去打打台球、乒乓球、桥牌和保龄球。76Is there a place where we can listen to some music?有听音乐的地方吗?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 13 页,共 34 页77 There is a music teahouse where you ca

60、n enjoy both classical music such as Beethoven , Mozart ,Liszt,and mode rnmusic, while having some Chinese tea or other soft drinks 有个音乐茶座,您可以一边欣赏古典音乐,如贝多芬、莫扎特、李斯特的乐曲和现代音乐,一边品尝中国茶和软饮料。78 Would you please tell me the daily service hours of the dining room?请告诉我餐厅每天的服务时间,好吗?79From 7 00 a mtill 10 00 pm

61、nearly serving all day long从早上七时一直到晚上十时,几乎全天供应。80 When will the bar and cafe open?酒吧和咖啡馆什么时间开放?81From 3 00 p mtill midnight从下午三点到晚上十二点。82Does the guest house offer any other service?宾馆里还有哪些服务项目?83 We have a barber shop, a laundry ,a store ,post and telegram services, a newspaper stand ,a billiard ,

62、table tennis , video games and so on我们有理发室、洗衣房、小卖部、邮电服务、报刊供应柜、弹子房、乒乓球和电子游戏。84Its jolly good!这太好了!85And where can I have my laundry done?脏衣服送到哪里去洗?Dialogue AA:Is there any place in the hotel where we can amuse our selves?B:If you want to take a walk, you can go to the garden Itis very relaxing thereA

63、: That sounds goodBut is that the only place to go?B: No, sir There is a recreation centre on the ground floorYou can play billiards,table tennis , bridge ,and go bowlingA:Is there a place where we can listen to some music?B:Yes,sirThere is a music teahouse where you can enjoy both classical music s

64、uch as Beethoven ,Mozart ,Liszt ,and modern music, while having some Chinese tea or other soft drinks A:Oh,great ! Thank you very muchB:Its a pleasureDialogue B(A: Receptionist B : Guest)精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 14 页,共 34 页B:Would you please tell me the daily service hours of t

65、he dining room?A:Certainly From 7 00 a mtill 10 00 p mnearly serving all day longB: When will the bar and cafe open?A:From 3 00 p mtill midnight B: Does the guest house offer any other service?A:Oh, we have a barber shop, a laundry ,a store ,post and telegram services,a newspaper stand, a billiard ,

66、table tennis ,video games and so onB: Its jolly good!A:You may have your shopping and amusements thereB:Thank you for your concernCan I get a tourist map in the hotel?A:Yes, you may go to the lobby and buy it from the news-paper stand there With the map , you can find your way aroundB: Good And wher

67、e can I have my laundry done?A:Theres a plastic bag in the bathroomJust put your laundry in itIt will be picked up after I make the bed every morningHere is the room keyB: Do I keep the key?A:At the service counter,there are attendants on duty all dayPlease leave the key with the service counter whe

68、n you go outB:Yes,I know Thanks A: And then , you might keep your valuables: diamonds ,necklace ,earrings ,etc,in the vault of the guest houseB:You give very good service in this guest houseThank you a lotA:Thank you , Mr Taylor I hope you will enjoy staying hereIn the mean time, the hot water suppl

69、y in this guest house is from 600 a mup to 12 00 pmB:Oh,that sounds good I feel like taking a bath right nowIm used to having a bath at 9 oclock every morningA:If you please In the batnroom, everything has already been prepared, such as toilet soaps, towels , bathing towels, bathrobes , slippers ,to

70、ilet paper , shampoo ,combs ,brushes , shavers ,an ashtray and bathing capsB:Thank you for your informationWords and Expressionsamuse vt给 娱乐;逗 乐bowling n保龄球vedio a图像的game n游戏jolly a极好amusement n娱乐精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 15 页,共 34 页concern nv关心,涉及;关于lobby n门廊;门厅valuable n值钱物a值钱

71、的diamond n钻石、金刚石necklace n项圈,项链ring n戒指vault n(银行)保险库supply v供应bathing towel 浴巾bathrobe n浴衣slipper n拖鞋shampoo n洗发液(香波)v洗头ashtray n烟灰缸shaver n电动剃刀7. At the Information Desk 问讯处2Key Sentences(重点句子)86Madam What can I do for you?夫人。我能为您做些什么?87Im looking for a man whose name is John我在寻找一位男士,他的名字叫约翰。88Cou

72、ld you tell me his room number, please ?请问他的房间号码是多少?89I suppose it is 735我想他的房间号码是735 号。90By the way , please show me where the lift is?顺便请指点我电梯在什么地方?91I need some information about touring Hangzhou我想了解关于游览杭州的情况。92 There are two trains going to Hangzhou every morning,No49 and No 79每天早晨有两列火车到杭州,49 次列

73、车和79 次列车。93What time does this train leave?这列火车什么时间发车?94 Could you get me two tickets for tomorrow here?你能否在这儿卖给我两张明天的车票?95Im looking for a friend, MrBrown Could you tell me if he is in the hotel?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 16 页,共 34 页我在找一位朋友,布朗先生。你能告诉我他是住在这个饭店吗?96Just a minute ,p

74、leaseIll see if he is registered请稍等片刻,我看看他是否登记了。97They are in suite 705 Let me phone him他们住在705 号套房,我来给他打电话。98MrBrown said hes waiting for you in his room布朗先生说他在房间里等您。Dialogue AA: Good afternoon , Madam What can I do for you?B: Good afternoonIm looking for a man whose name is JohnA:Could you tell me

75、 his room number,please?B: I suppose it is 735A: Please wait a moment Let me phone him Mr John said hes waiting for you in his room B: Thank you very muchBy the way , please show me where the lift is?A:Ill tell you how to get thereThis way ,pleaseB: Thank you A:Its my pleasureDialogue B(A: Reception

76、ist B : Mr Brown )A:Good morning ,sirAnything I can do for you?B:Good morning I need some information about touring HangzhouA:There are two trains going to Hangzhou every morning,No49 and No 79 Which one do you prefer?B: Which is earlier ?A:No49This train goes to Guangzhou,and it stops at HangzhouB:

77、What time does this train leave?A:At 945 in the morning and arrives in Hangzhou at about one oclock in the afternoonB:Good,Ill take this oneCould you get me two tickets for tomorrow here?A:Sorry ,sirPlease go to the Shanghai Travel Service Agency in our hotelIts on the ground floor B:Oh,I see Thanks

78、 Dialogue C精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 17 页,共 34 页(A:Receptionist B : Mr Miller )A:Good afternoon What can I do for you?B:Good afternoon Im looking for a friendMrBrown Could you tell me if he is in the hotel?A:MrBrown ?Just a minute ,pleaseIll see if he is registered(The Reception

79、ist looks over the register)A: Brown , Mr Brown ?There are a lot of Browns here today Mr Charles Brown , Mr David Brown B:MrJohnson Brown from ChicagoIsnt he staying at thishotel?A:Oh,yes,heres his name Mr and Mrs Johnson Brown and familyThey are in Suite 705Please wait a moment,let me phone him MrB

80、rown said hes waiting for you in his room B:Thank you Would you please show me where the lift is?A:OKStep this way ,pleaseHere it is B: Thank you R:Its my pleasureWords and Expressionsregister n登记簿Chicago n芝加哥(美国城市)lift n电梯(英8. Housekeeping 客房服务Key Sentences(重点句子)99Housekeeping May I come in?我是客房的,可

81、以进来吗?100When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢,先生?101You can do it now if you like如果您愿意,现在就可以打扫。102I would like you to go and get me a flask of hot water我想请你给我拿一瓶开水来。103Im sorry that your flask is empty很抱歉您的水壶空了。104May I do the turn-down service for you now?现在可以为您收拾房间了吗?105Oh,th

82、ank you But you see ,we are having some friends over精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 18 页,共 34 页噢,谢谢,但你知道我们邀请了一些朋友过来聚聚。106Could you come back in three hours?你能不能过3 小时再来整理?107Certainly ,madam Ill let the overnight staff know当然可以,女士。我会转告夜班服务员。108Would you tidy up a bit in the bathroom?请整

83、理一下浴室好吗?109Ive just taken a bath and it is quite a mess now我刚洗了澡,那儿乱糟糟的。110Besides,please bring us a bottle of just boiled water此外,请给我们带瓶刚烧开的水来。111Its growing darkWould you like me to draw the curtains for you?天黑下来了,要不要我拉上窗帘?112Is there anything I can do for you?您还有什么事要我做吗?113Im always at your servi

84、ce乐意效劳。Dialogue AA:Housekeeping May I come in?B:Yes,pleaseA:When would you like me to do your room,sir?B:You can do it now if you likeI was just about to go down for my breakfast when you came But before you start,would you do this for me?A:Yes,what is it ?B:I would like you to go and get me a flask

85、 of hot waterI need some hot water to wash down medicine after breakfast A:Im sorry that your flask is emptyIll go and get you an- other flask thats full at onceB:Thank you Dialogue B(The Turn-down Service)A:Good evening ,madam and sirMay I do the turn down service for you now?B:Oh,thank you But you

86、 see ,we are having some friends over Were going to have a small party here in the roomCould you come back in three hours?A:Certainly ,madam Ill let the overnight staff knowThey will come then精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 19 页,共 34 页B:Thats fine Well,our friends seem to be a little

87、lateWould you tidy up a bit in the bathroom ?Ive just taken a bath and it is quite a mess nowBesides,please bring us a bottle of just boiled water Wed treat our guests to typical Chinese teaA:Yes,madam Ill bring in some fresh towels together with the drinking waterB:OKA: ( Having done all on request

88、) Its growing dark Would you like me to draw the curtains for you ,sir and madam ?C:Why not ? That would be so cozyA: May I turn on the lights for you?C:Yes,pleaseId like to do some reading while waitingA:Yes,sirIs there anything I can do for you?C:No more Youre a smart girl indeedThank you very muc

89、hA:Im always at your serviceGoodbye ,sir and madam,and do have a very pleasant evening Words and Expressionsflask n长颈瓶,热水瓶overnight a终夜的,一夜间的cozy a舒适的,温暖的service n服务,帮助9. Laundry Service 洗衣服务Key Sentences(重点句子)114Excuse me Have you any laundry?对不起,请问有没有要洗的衣服?115The laundry man is here to collect it洗

90、衣房服务员来这儿收要洗的衣服了。116If you have any,please just leave it in the laundry bag behind the bathroom door如果您有衣服要洗,请放在浴室门后的洗衣袋里。117Please tell us or notify in the list whether you need your clothes ironed, washed ,dry-cleaned or mended and also what time you want to get them back请告诉我们或在洗衣单上写明您的衣服是否需要熨烫,水洗,

91、干洗或缝补,还要写明何时需要取衣服。118What if there is any laundry damage?如果你们洗衣时损坏了衣服怎么办?119In such a case,the hotel should certainly pay for it如果是这样,饭店当然应该赔偿。120Could you send someone up for my laundry, please?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 20 页,共 34 页请问,你们能派人来收要洗的衣服吗?121A valet will be up in a few

92、 minutes洗熨工马上就到。122Will the color run in the wash?洗衣时会掉色吗?123Well dry-clean the dress我们将干洗这条裙子。124Well stitch it before washing我们会在洗之前把衬里缝好。125When can I have my laundry back?我何时能取回洗的衣服呢?126But would you like express service or same-day?不过,您是要快洗服务还是当日取?127Id like this sweater to be washed by hand in

93、 cold water这件毛衣要用冷水手洗。Dialogue A(Explaining How to Get the Service)(A:Room Attendant B:Guest)A:Excuse me Have you any laundry?The laundry man is here to collect itB:No,not now ,thank you A:If you have any,please just leave it in the laundry bag be-hind the bathroom doorThe laundry man comes over to

94、collect it every morningB:Thank you A:Please tell us or notify in the list whether you need your clothes ironed, washed ,dry-cleaned or mended and also what time you want to get them backB:I see What if there is any laundry damage?I wonder ifyour hotel has a policy on dealing with itA:In such a case

95、 ,the hotel should certainly pay for itThe indemnity shall not exceed ten times the laundryB:That sounds quite reasonableI hope theres no damage at allA:Dont worry ,sir The Laundry Department has wide experience in their workB:All right Thank you for your informationA:Not at all Dialogue B(Express S

96、ervice )精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 21 页,共 34 页(A:Laundry clerk B :Mrs Bell )A:What can I do for you?B:Could you send someone up for my laundry,please ?Room908 ,BellA:Certainly ,Mrs Bell A valet will be up in a few minutesB:GoodI also have a silk dress which I dont think is color-

97、fastWill the color run in the wash?A:Well dry-clean the dressThen the color wont runB: Youre sure ? Good! And the lining of my husbands jackethas come unstitched It might tear over further while washingA:Dont worry ,madam Well stitch it before washingB:Thats fine Now ,when can I have my laundry back

98、?A: Usually it takes about two days to have laundry done But would you like express service or same-day ?B:What is the difference in price?A:We charge 50 more for express, but it only takes 5hoursB:And for same-day,will I get the dress and skirt back this evening?A:Yes,madam All deliveries will be m

99、ade before six oclockB:Ill have express thenDialogue CA:Can I help you?B:YesI have some laundry to be doneA:Certainly ,sirCould you fill out the laundry form, please?B:May I use your pen?A:Sure Here you are B:Thanks Oh, I dont want these shirts starchedA:No starch I understand,sirB:And also Id like

100、this sweater to be washed by hand in cold waterIt might shrink otherwise A:By hand in cold water,I see B:When will they be ready?A:We will deliver them tomorrow evening around 6B:Fine,Thanks a lot Words and Expressionsnotify v通知iron v熨烫精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 22 页,共 34 页dry-cl

101、ean v干洗indemnity n赔偿mend v修补,缝补stitch v缝缀valet n旅馆中替客人洗烫衣服的人员colorfast a不褪色的express service 快洗服务starch v给(衣服等)浆,浆硬10. Settling complaints 处理投诉Key Sentences(重点句子)128Can you change the room for me? Its too noisy能给我换个房间吗?这儿太吵了。129My wife was woken up several times by the noise the baggage elevator made

102、我妻子被运送行李的电梯发出的嘈杂声弄醒了几次。130She said it was too much for her她说这使她难以忍受。131Im awfully sorry,sir非常对不起,先生。132I do apologize 我向您道歉。133No problem ,sir没问题,先生。134Well manage it,but we dont have any spare room today我们会尽力办到,但是今天我们没有空余房间。135Could you wait till tomorrow?等到明天好吗?136I hope well be able to enjoy our

103、stay in a quiet suite tomorrow evening and have a sound sleep 我希望明天晚上我们能呆在一套安静的房间里睡个好觉。137And if there is anything more you need, please let us know如果还需要别的什么东西,请告诉我们。138The light in this room is too dim这房间里的灯光太暗了。139Please get me a brighter one请给我换个亮的。140Certainly ,sirIll be back right away精选学习资料 -

104、- - - - - - - - 名师归纳总结 - - - - - - -第 23 页,共 34 页好的,先生,我马上就回来。141The room is too cold for me I feel rather cold when I sleep这房间太冷了,我睡觉时感到很冷。Dialogue AA guest (B) wants to change a roomHe goes to the assistant manager(A)A:Good morning ,sirWhat can I do for you?B:Im Bell Im in Room 908Can you change t

105、he room for me?Its too noisyMy wife was woken up several times by the noise the baggage elevator madeShe said it was too much for herA: Im awfully sorry, sir I do apologize Room 908 is at the end of the corridor Its possible that the noise is heard early in the morning when all is quietB:Anyhow ,Id

106、like to change our roomA:No problem ,sirWell manage it ,but we dont have any spare room todayCould you wait till tomorrow? The American People-to-people Education Delegation will be leaving tomorrow morningTherell be some rooms for you to choose fromB:All right I hope well be able to enjoy our stay

107、in a quiet suite tomorrow evening and have a sound sleepA: Be sure Ill make a note of that Everything will be taken care of And if there is anything more you need ,please let us knowDialogue BA:Good evening ,maam Did you ring for service?What can I do for you?B:YesThe light in this room is too dimPl

108、ease get me a brighter oneA:Certainly ,sirIll be back right away Do you mind if I move your things?B:Oh,noGo ahead A:Thank you How is the light now?B:Its much better nowThank you A:Youre welcome And if you need any other things,please let us knowB:Ah,yes,the room is too cold for meI feel rather cold

109、 when I sleepCan you turn off the air-conditioning?A:( Checks)The air-conditioning is already off,maam B:Maybe Im getting a coldA:Would you like an extra blanket?B:OKAnd would you please get me some hot water,too ?I think I need to take some medicine A: Certainly , maam Ill be right back here is a b

110、lanket, and hot water for you Anything else?B:No,thanks 精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 24 页,共 34 页A:Good night ,ma, amWords and Expressionselevator n电梯corridor n走廊,回廊delegation n代表团extra a额外的,外加的blanket n羊毛毯,毯子,毛毡11. Maintenance 维修服务Key Sentences(重点句子)142There seems to be something w

111、rong with the toilet我房间里的抽水马桶好像出了点毛病。143Well send someone to repair it immediately我们会马上派人来修的。144Whats the trouble?哪儿坏啦?145The toilet doesnt flush抽水马桶不放水了。146Let me see Oh, its clogged 让我看看。噢,堵住了。147The water tap drips all night long水龙头一整夜滴水。148Some part needs to be replaced I will be back soon有个零件要换

112、了。我片刻就来。149Ah,Im afraid theres something wrong with the TV噢,电视机好像有些毛病。150The picture is wobbly图像不稳定。151Im sorry May I have a look at it?很遗憾,我可以看看吗?152Ill send for an electrician from the maintenance department我去请维修部的电工来。153We can have it repaired我们能找人修理。154Please wait just a few minutes精选学习资料 - - -

113、- - - - - - 名师归纳总结 - - - - - - -第 25 页,共 34 页请稍等几分钟。155The TV set is not working well电视机有毛病了。Dialogue AA:Housekeeping Can I help you?B:Yes,there seems to be something wrong with the toiletA:Well send someone to repair it immediately Whats your room number,please ?B:1287 A:May I come in ?B:Come in A:

114、Whats the trouble?B:The toilet doesnt flushA:Let me see Oh,its clogged Its all right nowYou may try itB:Yes, its working nowThank you A:Youre welcome Anything else ?B:The water tap drips all night longI can hardly sleepA:Im very sorry,sir Some part needs to be replacedI will be back soonDialogue BB:

115、Ive locked myself out of the room May I borrow a duplicate key?A:Dont worry ,Mr Bell Ill open the door for you(She opens the door with a duplicate key)B:Thank you very muchSometimes Im quite absentmindedA:It doesnt matter,Mr Bell What else can I do for you?B:Ah, Im afraid theres something wrong with

116、 the TVThe picture is wobblyA: Im sorry May I have a look at it?B:Here it is A:( Tries to fix it ,but in vain ) Ill send for an electrician from the maintenance department We can have it re-paired Please wait just a few minutes, Mr Bell (She leaves the room Ten minutes later,there is a knock on the

117、door)Electrician ( E):May I come in?B:(Opens the door) How do you do ?E:How do you do?The TV set is not working wellIs that right, Mr Bell ?B:No,it isnt 精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 26 页,共 34 页E:Let me have a look( Finishes the repairing and checks other electric facilities in the

118、room ) Mr Bell ,everything is OK nowB:What efficiency!Thanks a lot (Taking out some fee) This is for youE:Oh,noWe wont accept tips,but thank you ,anyway We wish you a nice stay with us, Mr Bell Words and Expressionsflush v用水冲洗clogged a塞住了drip v滴下wobbly a摇摆不定的electrician n电工,电学家maintenance n维修、保养faci

119、lity n设备工具(常用复)efficiency n效率12. At the Barbers 在理发店与美容厅At the Barbers and Beauty Salon Key Sentences(重点句子)156Id like to have my hair cut我想理个发。157 How do you want it?您想理什么式样的?158Just a trim ,and cut the sides fairly short,but not so much at the back修剪一下就行了。两边剪短些,但后面不要剪得太多。159Nothing off the top?顶上不要

120、剪吗?160Well, a little off the top嗯,稍微剪一点。161Would you like a shave or shampoo?您要不要修面或洗头?162I want a haircut and a shave,please我想理发和修面。163Very well ,and how would you like your haircut, sir?好的,您喜欢什么发式?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 27 页,共 34 页164Do you want me to trim your moustache?要我

121、为您修剪一下小胡子吗?165Well, could you cut a little more off the temple?好,能不能把两边鬓角再剪短些?166Is that satisfactory?您看这样满意吗?167Anything else I can do for you?还要我为您做些什么吗?168I want a facial我想做面部美容。169Most facials start with a thorough cleansing面部美容大都是先彻底清洁面部皮肤。170Ill take the half-hour facial with make-up我要做半小时美容外加

122、化妆。Dialogue AA:Good morning ,sirTake a seat ,please B:Thank you Id like to have my hair cutA:How do you want it?B: Just a trim ,and cut the sides fairly short, but not so much at the backA:Nothing off the top?B:Well,a little off the topA:How about the front?B:Leave the front as it isA:Would you like

123、 a shave or shampoo?B:No,thanks I can do these things by myselfDialogue BA:Good morning Take a seat ,please B:Thank you I want a haircut and a shave, pleaseA:Very well ,and how would you like your haircut,sir ?B:Just a trim , and cut the sides fairly short, but not so much at the backA:Nothing off t

124、he top?B:Well,a little off the topA:How about the front?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 28 页,共 34 页B: Leave the front as it isA:OKDo you want me to trim your moustache?B:Yes,pleaseA:Now have a look,pleaseIs it all right?B:Well,could you cut a little more off the temple?A:All right Is

125、that satisfactory?B:Yes,thanks And Id like a shampoo,please A:Yes,sir(After giving the guest a shampoo ) Now shall I put on some hair oil or some tonic water ?B:Both please A:Anything else I can do for you?B:No,thank you And how much altogether?A:That will be twenty yuanB: Here you are A:Thank you ,

126、 sirDialogue C(Having a Facial Treatment)B:Good afternoon ,maam What can I do for you?A:Good afternoon I want a facialBut this is the first time Ive come here,so can you tell me how you do it?B: Sure Most facials start with a thorough cleansingThen we usually use a toner to invigorate the skin , fol

127、lowed by exfoliation treatment a peeling mask or scrub that re-moves the dead cells that makes the skin look dullAfter that ,well massage your face and neck with oil or cream to improve the circulation and relieve the tension, followed by a mask to moisturize and soften the skinA:Thats exctaly what

128、I wantHow long does it take?B: There are half-hour and one hour treatments The half hour facial costs twenty yuan and the one hour costs thirty yuanIf you want a make-up,another ten yuan will doA:GoodIll take the half-hour facial with make-upWords and Expressionsmoustache n髭,小胡子temple n鬓角satisfactor

129、y n满意的toner n调色剂,增色剂invigorate vt滋补,滋润;使活跃;使健壮精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 29 页,共 34 页exfoliation n剥落;剥落物peel v剥(皮);被剥(或削)去皮scrub n擦洗;擦净massage vt给(某人或身体某部位)按摩(或推拿)circulation n循环,环流;运行moisturize vt给(皮肤、空气等)增加水分tonic a滋补的cleanse vt使清洁,清洗13. Wake-up Call Service 唤醒服务Key Sentences(重点

130、句子)171Im going to Tianjln early tomorrow morning我明天一大早要去天津。172So I would like to request an early morning call因此我想让你们明天早上叫醒我。173At what time would you like us to call you tomorrow morning?您想让我们明天早上什么时候叫醒您?174But I have to be at the conference room of the Garden Hotel in Tianjin by 10 oclock但我是 10 点钟

131、必须赶到天津花园宾馆会议室。175That means that Ill have to be on the road by 7 oclock at the latest就是说我明天早晨最迟也要7 点钟上路。176In that case , I would like you to call me at 545?那样的话,你们明早5 点 45 分叫醒我好吗?177OKSo we will wake you up at 545 tomorrow morning好,那么我们明早5 点 45 分叫醒您。178Will you do me a favour, Miss?小姐,能帮个忙吗?179I wo

132、nder if your hotel has the morning call service不知道你们饭店是否有叫早服务。180Would you like a morning call?您要叫醒服务吗?181I want to go to the Bund to enjoy the morning scenery there我想到外滩去欣赏那儿的景色。182At what time do you want me to call you up,sir?您要我什么时候叫醒您?183At 6 sharp tomorrow morning, please精选学习资料 - - - - - - - -

133、 - 名师归纳总结 - - - - - - -第 30 页,共 34 页请在明早6 点钟。184By phone I dont want to disturb my neighbors电话叫醒,我不想吵醒邻居。Dialogue A(RReceptionist G Guest)G:Good evening !This is Mr Baldwin in room 303R:Good evening ,MrBaldwin What can I do for you?G: Im going to Tianjin early tomorrow morning So I would like to req

134、uest an early morning call R:Yes,Mr Baldwin , at what time would you like us to call you tomorrow morning?G:Well,Im not really sure But I have to be at the conference room of the Garden Hotel in Tianjin by 10 oclockYou wouldnt know how long it takes to drive to Tianjin from the hotel ,would you ?R:I

135、 would give it three to three and a half hoursG:That means that Ill have to be on the road by 7 oclock atthe latestR:Thats right G:Well,in that case , I would like you to call me at 545?R: OK , so we will wake you up at 5 45 tomorrow morning Good night ,MrBaldwin Have a good sleep G:Good night Dialo

136、gue BMr Smith (B) asks the room attendant(A) how to have the morning call serviceB:Will you do me a favour, Miss?A:Certainly ,sirB:This is my first visit to China I wonder if your hotel has the morning call serviceA:Yes,sirAnyone who stays in our hotel can ask for the service Would you like a mornin

137、g call ?B:Yes,I must get up earlier tomorrow I want to go to the Bund to enjoy the morning scenery there You know this is my first visit to Shanghai People say there is a marvelous view of a poetic yet bustling life at the Bund just at dawnA:Thats true At what time do you want me to call you up,sir?

138、B:At 6 sharp tomorrow morning,please A:What kind of call would you like,by phone or by knocking at the door?B: By phone I dont want to disturb my neighborsA: Yes, sirIll tell the operator to call you up at 6 tomorrow morningAnything else I can do for you?精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -

139、第 31 页,共 34 页B:NoThanksGood night A:Good night ,sirSleep well and have a pleasant dreamWords and Expressionsrequest vt请求,要求conferenc n会议scenery n风景,自然景色Bund n外滩(上海)marvelous a极好的,奇异的poetic a诗的,有诗意的bustling a喧闹的;活跃的disturb vt扰乱,使不安;打乱14. Checking Out 结帐Key Sentences(重点句子)185Id like to pay my bill now

140、我想现在结账。186Your name and room number,please ?请问您的姓名和房间号码?187Have you used any hotel services this morning?请问您今天早晨是否用过旅馆内的服务设施?188Four nights at 90 US dollors each, and here are the meals that you had at the hotel That makes a total of 665 US dollars4 个晚上,每晚90 美元,加上膳食费,总共是660 美元。189Can I pay by credit

141、 card?我可以用信用卡支付吗?190Please sign your name here请您在这里签名。191 Excuse me Were leaving todayId like to pay our bills now劳驾。我们今天要离去了。我希望现在就把账结清。192By the way ,Id like to tell you that the check-out time is 1200 noon ,sir先生,顺便告诉您,结账后离开旅馆时间是12 点。193 How about the charge for the days you shared the room with

142、your friend?这几天您的朋友与您同住费用怎么办呢?194Please add to my account请记在我的账里。精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 32 页,共 34 页195Have you used any hotel services this morning or had breakfast at the hotel dining room ,Mr Green?格林先生,今天早晨您是否用过旅馆服务设施,或在旅馆餐厅用过早餐?196Yes,my friend and I just had breakfast at

143、 the dining room,but we didnt use any services 是的,我的朋友与我在餐厅刚用过早餐,但是我们没有使用过任何服务设施。197The total for the eight days is five hundred sixty yuan and eighty fen8 天来总计是560 元 8 角。Dialogue AA:Good morning ,sirCan I help you?B:Id like to pay my bill nowA:Your name and room number, please?B:George Wright ,Room

144、 706 A:Yes,Mr Wright Have you used any hotel service this morning?B:No,I havent used any servicesA:FineThis is your bill ,Mr Wright Four nights at 90US dollars each, and here are the meals that you had atthe hotelThat makes a total of 665 US dollarsB: Can I pay by credit card?A:Certainly May I have

145、your card,please?B: Here you are A:Please sign your name hereB: Oh, yes Is it possible to leave my luggage here until Im ready to leave this afternoon?Id like to say good-bye to some of my friendsA:Yes,well keep it for youHow many pieces of your luggage?B: Just three Ill be back by 300A: Thats fine

146、Have a nice day B:Thank you See you later Dialogue B(A:Receptionist B : Guest)B:I would like to know the approximate figure of my ac- count so that I can have my money exchanged at the bankA:Up to the present,the total amount has been 880 yuan approximatelyB:Excuse me Were leaving todayId like to pa

147、y our bill snowA:By the way , Id like to tell you (that ) the check-out times 1200 noon May I know your name and room number,please ?B:My name is Henry GreenRoom 1123 精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 33 页,共 34 页A:Yes,Mr GreenHow about the charge for the days you shared the room with yo

148、ur friend ?B:Please add to my accountA:Then well make out a bill for both of youB:OKA:Have you used any hotel services this morning or had breakfast at the hotel dining room ,Mr Green?B:Yes,my friend and I just had breakfast at the dining room,but we didnt use any services A:FineIll need to find out

149、 what the charge is on the breakfast The total for the eight days is eight hundred sixty yuan and eighty fenB:Oh,I didnt change enough money just nowCan I pay in American dollars?A:No,sirYou can pay in Foreign Exchange Certificate onlyBut you can get your money changed at the Foreign Exchange Counter of our hotel over thereB:Thank you Here you are A:Thank you MrGreen Heres your receiptWords and Expressionsapproximate a近似的,大约的figure n数字exchange v交换、兑换、交易Foreign Exchange Certificate 外币兑换券receipt n收据luggage n行李、包裹精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 34 页,共 34 页

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