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1、Integrating Business Services Networks and the Internet of Things: A New Framework forMobile Software as a Service (mSaaS)Stphane Gagnon, Ph.D.Associate Professor Universit du QubecGatineau, QC, Canadastephane.gagnonuqo.ca Kemal Cakici, Ph.D.Risk Management OfficerInternational Finance CorporationWa
2、shington, DC, USAkcakiciifc.org itAIS 2008V Conference of the Italian Chapter of AIS Paris, December 13-14, 20082008-12-13Copyright 2008 Gagnon & Cakici2Outline1.Introduction2.Integrating Converging Technologies 1.Service Oriented Architecture (SOA) 2.Software as a Service (SaaS) 3.Business Services
3、 Networks (BSN)4.Internet of Things (IoT)3.Assessment Framework 1.Supplier Issues2.Market Issues3.Adopter Issues4.Delivery Issues5.Extension of the Framework 4.Conclusion2008-12-13Copyright 2008 Gagnon & Cakici31. IntroductionpSoftware as a Service (SaaS) offers one of the most cost-effective approa
4、ches to implementing a Service Oriented Architecture (SOA)pMobility is becoming a key feature of SOAnEmerging platforms to seamlessly integrate SaaS componentsnEmerging infrastructure to enable mobile SaaS (mSaaS)pPropose an integrated assessment frameworknEvaluate business models to commercialize m
5、SaaSnIdentify 4 integration perspectives: Supplier, Market, Adopter, and Delivery issues2. Integrating Converging Technologies2008-12-13Copyright 2008 Gagnon & Cakici4pServices ComputingpService Oriented Architecture (SOA) has become a key approach to developing and modernizing enterprise applicatio
6、nspWeb Services, and related XML WS-* standards in development, allow for the implementation of composite services using workflow standards such as the Business Process Execution Language (BPEL)pSoftware as a Service (SaaS) realizes the commercial potential of Services ComputingpBusiness Services Ne
7、tworks (BSN) allow SOA solutions with Pay-Per-Use web servicespPervasive ComputingpUbiquitous connectivity, broadband adoption, mobile Internet access and mobile devices pRadio Frequency Identification (RFID), sensors networks, wearable/embedded computersEmergence of Web 2.0pSocially-enhanced creati
8、vitypSeamless communicationspSecure information sharingpCollaborative/interactive servicespIntelligent content managementEvolution Toward Web 3.0pNetwork computing, web services interoperability, grid/cloud computingpOpen identity, open reputation, roaming portable identity/personal datapSemantic we
9、b, natural language processing, autonomous intelligent agents, mobile machine learning2008-12-13Copyright 2008 Gagnon & Cakici52.1. Service Oriented Architecture (SOA) pDefinitionnApplication development perspective where systems integrate functionality around business processes reusing interoperabl
10、e servicesnSOA separates functions into distinct units, or services, which developers make accessible over a network in order that users can combine and reuse them in the production of business applicationspSOA Principles1.Formal contract2.Loose coupling3.Abstraction4.Reusability5.Autonomy6.Stateles
11、sness7.Discoverability8.ComposabilitySource:Figure by Angela Martin, available on Wikipedia, and based on the book: Michael Bell, (2008), Service-Oriented Modeling: Analysis, Design, and Architecture, Wiley2008-12-13Copyright 2008 Gagnon & Cakici62.2. Software as a Service (SaaS) pDefinitionnA busin
12、ess model for hosted software components exposed through Web Service interfaces integrated in applications based on SOAnCan be an atomic XML Web Service or a complete BPEL processne.g. Web 2.0 Mash-up, Credit Rating WS, Outsourcing to Payroll BPELpBusiness ModelsnProvisioning Web Services with a uti
13、lity computing, pay-per-use, metered, or on demand business modelnMerging the components of several vendors into a WS-enabled Application Service Provider (ASP)nDeveloping high-performance WS-enabled business processes (e.g., using BPEL) to provide end-to-end and on demand Business Process Outsourci
14、ng (BPO)pSaaS vs. other On Demand SolutionsnOn Demand is the aggregate category of business models including ASP, SaaS, Utility, in quantity/time as per enterprise demand/needsnUtility Computing refers to providing infrastructure services (e.g. grid-based processing power) on pay-per-use or temporar
15、y subscriptionSaaS vs. On Demand SolutionsOn DemandInfrastructureApplications & InfrastructureRemoteUtility ComputingWeb ServicesIntegrated & RemoteManaged Service Provider (MSP)Application Service Provider (ASP)Synonym:Solution OutsourcingSynonym:Software as a Service (SaaS)WS-Enabled ASP2008-12-13
16、Copyright 2008 Gagnon & Cakici7Focus2008-12-13Copyright 2008 Gagnon & Cakici82.3. Business Services Networks (BSN)pDefinitionnIT infrastructure allowing a group of organizations to provision and consume their respective software components as servicespBSN as a Service IntermediarynOperated by a thir
17、d-party IT service firmnFocused around a service governance lifecycle for seamless SOAnProvides secure public repository for services and identitiesnOffers flexible pay-per-use or subscription business models for SaaSnEnsures compliance with industry Quality of Service (QoS)/regulationspBSN & SaaS E
18、cosystemnBSN is at core of market between SaaS vendors and adoptersnDependence on open infrastructure and identity managementnSupport for service certification, audit, compliancenDynamism through community of developers & integratorsBSN & SaaS EcosystemProduct CertificationConsultantAudit & Complian
19、ceInsurance & Legal Major VendorsIntegrator or ResellerStandards Org.Infrastructure,Hosting & CachingIdentities, Accounts& SubscriptionsSaaS VendorBSN OperatorSaaS ConsumerMarketing AffiliateSys. IntegratorOutsourcerDeveloperAssemblerTesterPartnerCommunitySupportOpen Source ProjectsMarketTech.QoS 1
20、2 3 4 5 62008-12-13Copyright 2008 Gagnon & Cakici92008-12-13Copyright 2008 Gagnon & Cakici102.4. Internet of Things (IoT)pDefinitionnNew paradigm for wireless and pervasive computing to seamlessly integrate various objects to the internetpCore Technology Radio Frequency Identification (RFID)nAutomat
21、ic identification method, relying on storing and remotely retrieving data using RFID tags or transpondersnComponents:pIntegrated circuit for storing and processing information, modulating and demodulating a radio-frequency (RF) signal, and other specialized functionspAn antenna for receiving and tra
22、nsmitting the signalpTwo types of RFID tags, active (with battery) and passive (without battery)pIntegration OpportunitiesnStatic entities: supplies, products, and equipmentsnDynamic entities: people, animals, and vehiclespHigh Value-Added ApplicationsnSupply Chain Management, Industrial Production,
23、 Retail & ServicesnHealthcare, Intelligent Home, Agriculture, Public Security, MilitaryRadio Frequency Identification (RFID)2008-12-13Copyright 2008 Gagnon & Cakici11Source:Roy Want, (2006)An Introduction to RFID TechnologyIEEE Pervasive Computing, January-March, pp.25-33 (Fig.5, page 29)Internet of
24、 Things: Integrate RFID & Devices2008-12-13Copyright 2008 Gagnon & Cakici12Source:CASAGRAS, (2008)Interim Report: Coordination and Support Action for Global RFID-related Standardisation Activities, A Project of the EU 7th Framework ProgrammeLondon, UK, September, Fig.2, page 14Linking RFID to Enterp
25、rise Applications2008-12-13Copyright 2008 Gagnon & Cakici13Source:Quan Z. Sheng, Xue Li, Sherali Zeadally, (2008)Enabling Next-Generation RFID Applications: Solutions and ChallengesIEEE Computer, September, pp.21-28 (Fig.1, page 23)RFID Platform for Internet of Things2008-12-13Copyright 2008 Gagnon
26、& Cakici14Source:Wen Zhao, Xinpeng Li, Dianxing Liu,Yu Huang, Shikun Zhang, (2008)SaaS mode based Region RFID Public Service PlatformThird 2008 International Conference on Convergence and Hybrid Information Technology, IEEE Proceedings Series, November, pp.1147-1154 (Fig.1, page 1148)2008-12-13Copyr
27、ight 2008 Gagnon & Cakici153. Assessment Framework pAssessment of mSaaS Business ModelsnmSaaS commercialization depends on complex integration of business and technology factorsnBSN are at the core of SaaS commercial successnIoT integrated to BSN creates opportunity for mSaaSnNeed a business-oriente
28、d assessment frameworknBest to adopt a transactional view of the relationships in SaaS commercialization and adoptionpIdentify stakeholder perspectives/viewpoints:nSupplier: Independent Software Vendors (ISV)nMarket: Competition among various ISVs and ServicesnAdopter: Enterprises, SMEs, End-Users,
29、nDelivery: Ensuring QoS, security, compliance, 2008-12-13Copyright 2008 Gagnon & Cakici16Key Issues for BSN & SaaS Stakeholders1. Inventory2. Re-Factoring3. Mining4. Composition5. Development6. Publishing7. Pricing8. Marketing9. Discovery10. Testing11. Benchmarking12. Evaluation13. Contracting14. Pa
30、yment15. Integration16. Delivery17. Security18. Balancing19. Monitoring20. ComplianceSupplier IssuesMarket IssuesAdopter IssuesDelivery IssuesSupplier 1Adopter 1DeveloperBSNAdopter 2Web123456Developer16117891012131415Supplier 2Supplier 3171819202008-12-13Copyright 2008 Gagnon & Cakici173.1. Supplier
31、 Issues1.Inventory: What software component, full applications, and automated processes are valuable to other companies and users, and marketable through SaaS-enabled grids?2.Re-Factoring: How can the code and process be re-factored and SaaS-enabled so it can be commercially exposed on the market?3.
32、Mining: How can we identify in the companys inventory those components and processes that meet stringent commercial and operational requirements for dynamically exposed end-points?4.Composition: What SaaS standards and development tools are needed to build commercial-grade services, applications, an
33、d processes?5.Development: How should we adjust development methods in order to blend application, software, market, and venture development methods?2008-12-13Copyright 2008 Gagnon & Cakici183.2. Market Issues6.Publishing: What new standards should be developed for the Semantic Grid to properly desc
34、ribe and publish the commercial features of new services, applications, and processes?7.Pricing: How much should new offerings be priced, and what pricing mechanisms would ensure stability in provisioning these offerings?8.Marketing: How should offerings be bundled, market segmented, and the sales p
35、rocess automated?9.Discovery: What new standards should be developed to automate the discovery of commercial offerings, and their possible combination with non-commercial ones?10.Testing: What framework could be used to allow the automated testing and validation of SaaS-enabled offerings by both sup
36、pliers and buyers?2008-12-13Copyright 2008 Gagnon & Cakici193.3. Adopter Issues11.Benchmarking: How can a company benchmark its applications and identify the need for adopting externally-delivered SaaS-enabled components, applications, or processes?12.Evaluation: What economic and decision models sh
37、ould be used to evaluate the offerings of various SaaS vendors and determine which one meets business and operational requirements?13.Contracting: How can service, application, and process adoption be facilitated through automated negotiation, contracting, licensing, authorization, and configuration
38、?14.Payment: How should the delivery of SaaS-enabled solutions be charged to buyers, and what new business and financing models could supplier devise to ensure a strong and stable market for SaaS vendors?15.Integration: How should adopting companies prepare their internal applications for the risky
39、phase of integrating and deploying new SaaS-enabled solutions supplied by SaaS vendors?2008-12-13Copyright 2008 Gagnon & Cakici203.4. Delivery Issues16.Delivery: What new standards should be developed on top of existing grid computing infrastructure to ensure the flexible and rapid development of ne
40、tworks for the commercialization of SaaS-enabled solutions?17.Security: How should SaaS-related security standards be adjusted to take into account the business transaction features of commercialized SaaS-enabled solutions?18.Balancing: How will commercially-exposed SaaS-enabled solutions perform al
41、ong with their traditional workload, and to what extent can there be a market for excess capacity to balance market workloads?19.Monitoring: How should enterprise application management methods and tools be adjusted to take into account the monitoring of both operations and commercial issues in the
42、transacting and delivery of SaaS-enabled solutions?20.Compliance: How should real-time monitoring be adjusted to allow more efficient and effective regulatory compliance, as well as reduce the risks associated with the commercialization of SaaS-enabled solutions?2008-12-13Copyright 2008 Gagnon & Cak
43、ici213.5. Extension of the FrameworkpDynamics Among BSN Stakeholders/ViewpointsnVarious BSN perspectives compete with one anothernSimilar dynamics as in traditional stakeholders of third-party IT networks such as EDI, e-marketplaces, B2B integration hubspStrategic PrioritiesnBSN securitynIoT systems
44、 interoperabilitynAutomatic discoverynLegal frameworksnPerformance metricspResearch on BSN and SaaS EcosystemnExtend beyond initial market players (ISVs, adopters, BSN)nFocus on Support, Community, and Partner entitiesnIdentify critical success factors for SaaS commercializationResearch Program on B
45、SN & SaaS Ecosystem2220092010201320112012BSN & SaaS Assessment FrameworkCases of BSN OperatorsCases of SaaS VendorsSurvey of Industry Ecosystem PlayersCases of SaaS AdoptionSurvey of SaaS Adopters & VendorsAction Research on BSN OperatorsAction Research on Support EntitiesSurvey of SaaS Risk ModelsA
46、ction Research on SaaS NPDSurvey of Industry Consoli-dationFrameworkof SaaS Product Lifecycle0102031008090504060711122008-12-13Copyright 2008 Gagnon & Cakici2008-12-13Copyright 2008 Gagnon & Cakici234. Conclusion: Future of Mobile SaaSpMobile SaaSnIntegrating RFID, mobile telecommunications services
47、, and wireless internet infrastructurenDeveloping BSN services provisioned and controlled through mobile infrastructurenEnsuring the mSaaS market emerges as a fully enabled environment, yet properly integrated to traditional fixed platformspIntelligent FunctionalitynMore flexibility in composing Saa
48、S-enabled processes in real-time, as RFID functionalities trigger mobile services and processesnSaaS-bearing devices and entities could activate their collective intelligence to autonomously compose new processesnCompiling performance data and identifying operational patterns allow new services to i
49、ndependently optimize processes through learning-enabled IT infrastructure that provisions and monitors service networksThank You! Questions or Comments?Stphane Gagnon, Ph.D.Associate Professor Universit du QubecGatineau, QC, Canadastephane.gagnonuqo.ca Kemal Cakici, Ph.D.Risk Management OfficerInternational Finance CorporationWashington, DC, USAkcakiciifc.org 2008-12-13Copyright 2008 Gagnon & Cakici24
