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1、TABLE OF CONTENTSPageEXECUTIVE SUMMARY3OVERVIEW QUESTIONS10I.Planning and Control Processes11II.Data Management14III.Continuous Improvement Processes15IV.Performance Measurements16V.Overview Question Summary18AUDIT QUESTIONS21I.Planning and Control Processes22A.Strategic Planning22B.Business Plannin
2、g24C.Sales & Operations Planning25D.Financial Planning, Reporting and Measurements28E.“What if?” Simulations30FDemand Management-Forecasting, Sales Planning and Order Entry and Promising31G.Master Production Scheduling34H.Supplier/Purchasing Management37I.Material Planning and Material Control39J.Ca
3、pacity Planning and Capacity Control43K.New Product/Engineered Product Planning and Control.44II.Data Management46III.Continuous Improvement Processes48A.Education and Training48B.Continuous Improvement52IV.Performance Measurements59V.Audit Questions Summary65APPENDIX67EXECUTIVE SUMMARYIntroduction
4、to the ABCD checklistThe following report is an ABCD checklist audit of Hypro Corporation. The ABCD checklist was developed by The Oliver Wight Company for use as an evaluation tool to measure the effectiveness of a manufacturing companys abilities to plan and control their business operations. The
5、ABCD checklist is an audit tool which focuses not only on the manufacturing operations , but the company as a whole. All functional areas within the company are evaluated for a high level of integration with the companys objectives and an ability to deliver excellent customer service. Strong emphasi
6、s is placed on the subjects of business planning, manufacturing strategy, sales and operations planning, and continuous improvement.How the checklist is UsedThe ABCD audit does more than tell Hypro where they are today, but also gives feedback regarding areas of potential improvement so that Hypro c
7、an build a stronger tomorrow. The checklist is designed so it can be performed on a regular basis to continually monitor Hypros development as a manufacturing organization. This baseline audit will greatly reduce the amount of time required to complete future audits.The ABCD checklist consists of tw
8、o categories of yes/ no questions; overview questions and audit questions. The overview questions consist of 35 high-level questions separated into four sections: planning and control, data management, continuous improvement, and performance measurements. The focus of the overview questions is to de
9、termine, on a high-level, if the correct processes are in place and how effectively they are being used.The audit questions are much greater in quantity and detail, and are designed to support the overview questions. The focus of the audit questions is on specific actions being used within each proc
10、ess and also takes a closer look at the effectiveness of the processes. The audit questions provide a foundation for a yes/no response to an overview question. Each overview question has the categories of associated audit questions listed in parenthesis after the question.A companys classification a
11、s a manufacturing company is determined by the number of no responses received to the thirty-five overview questions. The following numerical scale determines Hypros ABCD classification:Class A0 to 3 no responses Class B4 to 7 no responsesClass C8 to 10 no responsesClass D11 to 14 no responsesABCD D
12、efined待添加的隐藏文字内容1The quantitative evaluation of the checklist can be translated into subjective categories which identify key characteristics of companies at each level:LEVELPLANNING AND CONTROL PROCESSESCONTINUOUS IMPROVEMENT PROCESSESClass AMRP II effectively used company-wide; significant improve
13、ments in customer service, productivity, inventory, and costs are realized due to the effective processes utilized by the company.Continuous improvement has become a way-of-life for employees, suppliers, and customers. The company has made considerable progress in the areas of quality, increased thr
14、oughput, and reduced production costs. Class BSupported by top management; used by middle management to achieve measurable company improvements.Most departments participating and active involvement with some suppliers and customers; making substantial contributions in many areas.Class COperated prim
15、arily as better methods for ordering materials; contributing to better inventory management.Processes utilized in limited areas; some departmental improvements.Class DInformation inaccurate and poorly understood by users; providing little help in running the business.Processes not established.Hypros ABCD StatusThe responses to the over 275 audit questions asked during the interview process at H
