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1、分析现阶段发展服务外包业所面临的困难(1) 规模总量迅速增长。我国已成为全球第二大离岸外 包目的地国家，2010年，我国在岸服务外包收入为 2381.2亿元人民币，离岸服务外包收入144.5亿美元。 目前，全国服务外包企业超过1万家，承接、交付能力 不断提高，外包企业共获得六类国际资质认证2810个， 并涌现出一批员工数超万人、营业额超亿美元的领军企 业，如中软国际、博彦科技、软通动力等。(2 )示范效应 明显。2010年商务部确定北京、上海等21个城市为服务 外包示范城市，在市场导向和政府推动的共同作用下，服 务外包示范城市建设取得明显成效，带动效应、辐射效应、 聚集效应都十分明显，这些示范
2、城市主要发展指标增幅均 超过全国平均水平，执行金额占全国的95 %，企业家数 占 78%。(1 ) the total scale rapid growth. China has become the worlds second largest offshore out sourcing destination countries, in 2010, Chinas onshore service out sourcing income is 238120000000 yuan RMB, the offshore service out sourcing income of $144500000
3、00. At present, more t han 1 national service out sourcing enterprises, to under take, delivery capabilities continue to improve, out sourcing enterprises received a total of six international qualification certification 2810, and emerged a number of number of employees, turnover of over 10 thousand
4、 billion dollars over the leading enterprise, such as soft international, Beyondsoft, iSoftStone etc. ( 2 ) a significant demonstration effec t. In 2010 t he Minis try of Commerce to det ermine the 21 city of Beijing, Shanghai, for service out sourcing demons tration city, common role in promoting m
5、arket orientation and government, service out sourcing model city cons true tion has made remarkable achievements, driven effect, radiation effect, agglomeration effect is very obvious, the increase of main development index of t hese demons tration city more than the national average level, the imp
6、lementation of the amount accounted for 95% of the country, a number of entrepreneurs accounted for 78%.长三角、珠三角、环渤海等地区已初步形成了以示范 城市为核心的国际服务外包产业集聚带，对中西部地区的 产业辐射效应凸显。The Yangtze River Delta, the Pearl River Delta, Bohai and other areas have formed a preliminary demonstration city as the coreof the inte
7、rnational service out sourcing industry agglomeration belt, highlights of industry radiation effects in the central and Wes tern regions.(3)相关政策与措施不断完善。国家制定了 “十二 五”国家服务外包发展规划，标志着服务外包产业已经上 升到国家战略层面，国家各部委陆续出台了包括财税、人 才培训、大学生就业等20多项服务外包产业扶持政策。 与此同时，综合服务体系逐步建成，网络、通信等基础设 施进一步完善。(3 ) the relevant policies
8、and measures to improve.Countries have formula ted the development of the 12th Five-Year Plan na tional service out sourcing, marks the service out sourcing indus try has risen to the national strategic level, the minis tries of the State Council promulgated including taxation, personnel training, t
9、he employment of college students and more than 20 service out sourcing indus try suppor t polic y.At the sameti me,comprehensive service system and gradually built, network, communication and other infras trueture to further improve the.二、承接服务外包的经济影响分析。Analysis of the economic effects of t wo, serv
10、ice out sourcing.服务外包对承接国的有利影响分析。(1 )增加服务贸易出 口收入。2010年，我国服务外包业对外开放进一步扩大， 离岸服务外包产业吸收外资规模和水平进一步提升，成为 我国“引智”Analysis of service out sourcing on the beneficial effects of host country. ( 1 ) to increase the service trade export income. On 2010, the opening up of Chinas service out sourcing indus try to
11、further expand, offshore service out sourcing indus try to further enhance the absorption of foreign capital scale and level, become Chinas introduction 的重要渠道。The important channel.由于服务外包的提供方式主要借助于远程通讯手段， 不直接接受海关的检查，能够有效地规避贸易壁垒，提高 出口竞争力。Because of the way the service out sourcing is provided mainly
12、by means of remote communication, not directly accept Customs checks, can effectively avoid trade barriers, improve the competitiveness of expor t.(2) 促进产业结构升级。(2 ) to prom ote the upgrading of indus trial structure.服务外包业与传统产业相比，能耗下降20 %，产出 却高出20倍，成为一国发展低碳经济、实现节能减排的 重要手段。还能改进服务业内部的产业结构，如近年来软 件开发、金融业
13、服务外包的发展，推动了金融、保险、咨 询等服务业以及信息、电子等技术密集型产业的转型。 Service out sourcing indus try, compared with the traditional industries, energy consumption fell 20%, the output is 20 times higher, become a country the development of low carbon economy, an important means to achieve energy-saving emission reduction. Th
14、e internal indus trial structure can improve the service industry, such as software development, financial service out sourcing in recent years, promoted the transformation of financial, insurance, consulting services and information, electronic technology intensive industry.(3) 缓解就业压力。(3 ) to allev
15、iate the employment pressure.研究表明，服务外包创造的就业机会是制造业的2 5倍。Research shows that, the service out sourcing to create employment opportunities is manufacturing 25 times.截止2010年底，我国服务外包产业从业人员达到 232.8万人，大学生占75%。2010年吸纳大学生就业48.56 万人，占当年大学毕业生人数的7. 7%。By the end of 2010, Chinas service out sourcing industry pra
16、ctitioners to reach 2328000 people, college students accounted for 75%. Graduates employment in 2010 485600 people, accounted for 7.7% of the number of Universi ty graduates.此外，服务外包业是典型的高收入行业，2009年信 息传输、计算机服务和软件业的平均工资为27730元， 是其他行业平均工资的1.9倍。(4)提升技术水平。服 务外包具有技术知识密集型的特点决定了发包方和承包 方在技术方面合作比较密切，相对于制造业外包，更容易 提升承包方的技术水平，产生技术外溢效应。如发包方为 了保证产品符合质量、格的要求，通常会对接包方的雇 员进行相关的知识技能培训。In addition, the service out sourcing industry is a typical hi
