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1、全套外贸流程邮件实例分享1. 向顾客推销商品Dear Sir: May 1, Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours f
2、aithfully2. 提出询价Dear Sir: Jun.1, We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our busine
3、ss. We look forward to hearing from you soon.Truly3. 迅速提供报价Dear Sir: June 4, Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the pric
4、es and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易旳契机4. 怎样讨价还价Dear Sir: June 8, We have received your price lists and have studied it carefully. However, the price level in your quotation is t
5、oo high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商旳还价Dear Sirs: June 12, Thank you for y
6、our letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your
7、order we have kept our prices down.Sincerely5-2 拒绝进口商旳还价Dear Sirs: June 12, Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to fu
8、ture orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give
9、your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, Thank you very much for yo
10、ur order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 祈求开立信用证Gentlemen: June 18, Thank you for your order No. 599. In order to execute it, please open an ir
11、revocable L/C for the amount of US$ 50,000 in ou* *vor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 告知已开立信用证Dear Sir: June 24, Thank you for your letter of June 18 enclosing details of your terms. According to your r
12、equest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* *vor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 祈求信用证延期Dear Sir： Sep. 1, We are sorry to report that in spite of our eff
13、ort, we are unable to guarantee shipment by the agreed date due to a strike at ou* *ctory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept.
14、5, We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely交易旳进行12. 埋怨发货迟延Dear Sirs: Sept. 25, Concern
15、ing our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully12a. 处理客户旳埋怨Gentlemen: Sept. 30, In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that develo
