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1、剑桥商务英语BEC 口试全真试题Phase II CARDA: WHAT IS IMPORTANT WHENPlanning a presentation Finding out about the audience Researching the topicB: WHAT IS IMPORTANT WHEN？Aiming to improve customer service Staff training Customer satisfactionC: WHAT IS IMPORTANT WHEN Managing a project Encouraging teamwork Keeping
2、 to schedule Phase III CardProgramme for New StaffThe manufacturing company you work for would like to introduce a full programme of training for new staff.You have been asked to help prepare the programme.Discuss the situation together, and decide: What should be covered by the training programme 8226; How else new staff can be helped to settle into their jobs as quickly as possible
