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1、 .wd.XSTG-GM2018泰谷国际酒店运营手册酒店组织机构及各部门岗位职责编订时间： 修改时间： 实施时间： 发出：一、酒店简介西双版纳泰谷国际酒店是西双版纳泰谷酒店管理兴建，整合了国际知名品牌酒店营运标准，由泰谷酒店管理全权管理下的一家集旅游度假、商务会议、休闲娱乐于一体，具有五星级标准的旅游度假商务型特色酒店。酒店位于西双版纳州首府景洪市的泼水节主会场“泼水广场。是依傍风景秀丽的澜沧江边，地处繁华的商业、文化中心。距离西双版纳国际机场6公里、泛亚铁路景洪站5公里、景洪市客运南站1.5公里、景洪港码头1.5公里，交通极为便利，是通往东南亚各国的理想集散地。Hotel Introduct
2、ionXiguangbannaTaiGu International Hotel is built by XiguangbannaTaiGu Hotel management Co. Ltd. which integrates international standard hotel management standards and is fully managed by TaiGu Hotel Management Co. Ltd. It is a business hotel which integrates tourist resort, business conference, lei
3、sure and entertainment.It is a five Star standard hotel which has the characteristic of tourist resort business-type.The hotel is located in the main square of the Splashing Water Festival-splashing water square. It is in the capital of Jinghong city of Xishuangbanna which is near the scenic Lancang
4、 River. It is located in the bustling commercial and cultural center which is 6 km away from the Xishuangbanna International Airport,5 km away from the Trans-Asian Railway Jinghong station, 1.5 km away fromJinghong passenger South Station,1.5 km away fromJinghong Port. So the traffic is very conveni
5、ent. It is the ideal distribution center for Southeast Asian countries.酒店房间酒店总营业面积2.5万平方米，按东南亚风格设计建造。结合本地民俗民风，采用其精华元素，融入现代理念打造的具有地方特色的高端酒店。酒店有280套豪华舒适的标准房、亲子房，温馨浪漫的30余套花园泳池大床房，足不出户就可以零距离欣赏享誉全球的西双版纳“泼水节泼水盛况！房间内提供国内直拨 、中央空调、卫星电视、极速宽带上网等配套齐全的各项服务设施。Hotel roomThe total business area is 25,000 square met
6、ers, which is designed and built according to Southeast Asian style. Combined with local folk customs, the hotel used its essence elements and integrated into the modern concept to build the high-end hotel with local characteristics. The hotel has 280 sets of luxury and comfortable standard rooms, t
7、he parent-child rooms, and it has more than 30 sets of warm and romantic garden pool bed room.Homes can be zero distance to enjoy the world-renowned Xishuangbanna splashing water splendor! Rooms provide domestic direct dial telephone, central air conditioning, satellite TV, high-speed broadband Inte
8、rnet access and other well-equipped service facilities.餐厅有可容纳260人同时用餐的全日制餐厅和大小两个多功能会议厅。宾客还可以在酒店顶楼露天吧边饮边欣赏澜沧江上美丽的夜景。同时还拥有当地民族文化展示等设施。RestaurantThere is a full-time restaurant for up to 260 people and two multi-functional meeting rooms. Guests can also drink in the open-air bar on the top floor of the
9、 hotel to watch the beautiful night view of the Lancang River. At the same time it also has a local cultural display and other facilities.多功能厅先进的多媒体设施，所有会议室设有独立的灯光及影音系统。大宴会厅设置舞台和专用多媒体控制室。先进的视像会议设施及高速网络接入服务。适应各种活动对场地的不同要求，是私人聚会、婚宴、产品推介、鸡尾酒会及公司会议的理想选择。Function RoomThe hotel has advanced multimedia fac
10、ilities. All meeting rooms are equipped with independent lighting and audio-visual system. The Grand Ballroom is equipped with a stage and a dedicated multimedia control room. It also has advanced video conferencing facilities and high-speed network access services. It is suitable for a variety of e
11、vents and venues which is ideal for private parties, weddings, product launches, cocktail parties and corporate meetings.浓郁的东南亚风情及典雅的气氛-是泰谷国际酒店的最大亮点。优雅的韵味独特舒缓，住宿布置舒适齐全，满足您的需求与品位。Rich Southeast Asian style and elegant atmosphere isTaiGu International Hotels biggest bright spot.The elegant unique char
12、m of the soothing and comfortable accommodation layout can meet your needs and taste.二、西双版纳泰谷酒店管理组织架构董事长总经理总经理助理副总经理副总经理运营总监财务部客房部前厅部采购部保安部厨房餐饮部人事部销售部三、酒店各部门组织架构1、行政人事部组织架构行政人事部岗位设置图人员编制分管副总经理 1人岗位1个副总1人 编制在总经办行政人事主管1人岗位1个主管1人行政文员1人培训员1人岗位2个领班2人合计：3岗位3人2、财务部组织架构财务部岗位设置图人员编制总经理助理 1人岗位1个总助1人 财务部经理1人岗位
13、1个经理1人主管会计1人出纳 1人稽核 1人岗位3个合计：5岗位5人3、销售部组织架构销售部岗位设置图人员编制分管副总经理 1人岗位1个副总1人 单位销售经理 1人商务销售经理 1人OTA网络1人旅行社销售经理 1人岗位5个5人合计：5岗位5人4、前厅部组织架构前厅部岗位设置图人员编制前厅部经理1人岗位1个经理1人前厅部主管1人岗位1个主管1人前台接待收银员8人岗位1个8人合计：3岗位 10人55、客房部组织架构客房部岗位设置图人员编制客房部经理1人岗位1个经理1人客房部主管1人岗位1个主管1人PA领班1人客房领班2人文员2人岗位3个5人布草员1人PA服务员4人服务员15人岗位3个员工20人合
14、计：8岗位 27人6、餐饮部组织架构厅面厅面岗位设置图人员编制餐饮部经理1人岗位1个经理1人餐饮部主管1人岗位1个主管1人宴会领班1人餐厅领班2人岗位2个领班3人迎宾2人服务员10人岗位2个员工12人合计：6岗位 17人7、餐饮部组织架构厨房厨房岗位设置图人员编制行政总厨 1人岗位1个经理1人厨师长 1人岗位1个主管1人厨师 4人面点 1人凉菜师 1人配菜 1人蒸菜 1人打荷 1人洗捡工 1人岗位7个10人合计：9岗位 12人8、工程部组织架构工程部岗位设置图人员编制工程部主管 1人岗位1个主管1人万能工 2人水电工 1人岗位2个技术员工3人合计：3岗位4人9、保安部组织架构保安部岗位设置图人员编制保安部经理 1人岗位1个经理1人保安部领班 1人岗位1个领班1人安保员 4人监控员 1人司机 2人岗位3个员工7人合计：5岗位 9人10、采购部组织架构采购部岗位设置图人员编制采购部主管
