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1、商务礼仪知识英文【篇一：商务礼仪的英语 论文】 泉 州 师 范 学 院 毕 业 论 文 etiquette on business intercourse 谈商务交际中的礼仪 abstract: with the development of the society, businessmen face more and more exchanges and competition. every enterprise must experience cooperation and competition. there is a saying that for a successful busin
2、ess enterprise, 18% of success demands profession technique, 82%demands valid of social interaction of communication. establishing a good image in business activities and handling public relationship well in distracting environment have become the basic requirements of improving their competitivenes
3、s and better cooperation. therefore, good business etiquette is an important means to establish mutual respect, trust friendly and good cooperative relations with other businessmen. in addition, business etiquette is the basic standard principle in society and it also is necessary for businessmen to
4、 understand and master it when they deal with other bussinessmen. the levels of etiquette which people present directly reflect the qualities of the modern civilizations in his time as well as the symbol of the business organization?s images. so the businessmen should pay much more attention on the
5、etiquette of the business intercourse， includes the etiquette of business receptions, the etiquette of business invitations, the etiquette of business entertainments, the etiquette of business visitations and the etiquette of presenting gifts. however，in the business activities，different nations hav
6、e different values and orientation. also in business culture, different countries have different customs, different etiquette habits, etc. moreover, the business etiquette is influenced by different culture and customs, it is not enough to learn the business etiquette, we should also understand and
7、respect different cultural context, keeping firmly in mind the customers? the taboo topic, only by which can promote business communication effectively. key words: business intercourse business etiquette culture 【摘要】 随着社会的发展，企业面临越来越多的交流和竞争。合作与竞争，是企业的必行之路。俗说，一个成功的企业，18需要专业技术82需要有效的人际。在商务活动中树立良好的形象，在纷
8、杂的环境下更好的处理公共关系，已经成为提高自身的竞争力和更好的合作洽谈效果的基本要求，因此具有良好的商务礼仪更是建立双方相互尊重，信任，宽容，友善的良好合作关系的重要手段。在商务交往中，商务礼仪是社会的基本准则，也是商业界人士在处理与他人的关系必备的。一个人的礼仪水平直接反映他所处的那个现代文明的素质，也反映一个商业组织的形象,因此商业界的人士在商务交往中应该更加注意商务接待礼仪，商务邀请礼仪，商务娱乐礼仪，商务拜访礼仪和礼品馈赠与接受这些商务礼仪。但是，在商务活动中不同民族对于不同价值观念有不同取向，在商务文化中，不同国家有不同的风俗习惯、不同的礼仪习惯等，而且商务礼仪也会受到不同国家的文化
9、，风俗的影响，所以仅仅知道这些商务礼仪是往往不够的，我们也应了解，尊重不同的文化背景，牢记顾客禁忌的话题将能有效促进商务交流。【关键词】 商务往来, 商务礼仪, 文化 content introduction . 1 1. an overview of etiquette on business intercourse . 1 1.1the function of business etiquette. 2 1.2the types of business intercourse. 2 2. etiquette of business reception . 2 2.1 the behavio
10、r of reception personnel . 3 2.2 the etiquette of introduction . 3 2.3 the etiquette of shaking hands . 4 2.31 the occasion and object of shaking hands . 4 2.32 the strength of shaking hands . 52.33 the taboos of shaking hands . 5 2.4 the etiquette of exchanging cards . 5 2.5 the etiquette of guiding people . 7 3. etiquette of business visit . 7 3.1. making an appointment in advance . 7 3.2. paying attention to appearance and behavior . 8 3.3. preparing cards . 8 3.4. visiting customers . 8 3.5. controlling the time of business visit . 9
