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1、Chapter One: Managers and ManagementMultiple Choice Questions1.When we classify managers according by their level in the organization they are described as _.a. functional, staff and line managersb. top managers, middle managers and supervisorsc. high level and lower level managersd. general manager
2、s and administrative managers2.Conceptual skills relate to a managers ability toa.take a strategic view of how the parts of the organization function.b.solve detailed problems in groups.c.correctly evaluate organizational problems.d.understand and interact effectively with others in the organization
3、.3.The ability to build networks and power bases that increase ones power in the organization is referred to as _.a. influence skillb. political skillc. controlling d. strategic skill4.A manager is someone whoa.actually performs the service or produces the product.b.works anonymously behind the scen
4、es.c.sets the goals of the organization.d.supervises the work of others.5.Which of the following skills is most important for top managers (CEOs)?a.Interpersonalb.Technicalc.Functionald.Conceptual6.A manager who has a reputation for being open and honest and understands how to motivate employees and
5、 customers is said to have good _ skills.a.salesb.politicalc.Interpersonald.technical7.Annies Pies produces cakes and pies that come in 207 different flavors that are shipped across the USA. Each week, 3 or 4 new flavors are added. Annies produces high quality cakes and pies using the best ingredien
6、ts, it wastes little, and few employees work overtime because the business operatesa.effectively.b.reliably.c.efficiently.d.flexibly.8.Doing a job in a way that achieves results without wasting any resources is referred to as being _.a.effective.b.efficientc. conservatived. Both a and b.9.The import
7、ance of managerial roles varies depending on the _.a. managers salaryb. managers acceptance by the employeesc. size of the organizationd. length of time the manager has worked in the organization10.According to Mintzberg, which management category includes the roles of figurehead, leader, and liaiso
8、n?a.interpersonalb.informationalc.decisionald.planning11.Which of the following roles is categorized as a decisional role?a.Monitorb.Disseminatorc.Resource allocatord.Leader12.An organization must contain all except which of the following characteristics?a.purposeb.peoplec.structured.product13.An or
9、ganization is commonly considered aa.systematic arrangement of people to sell goods or services.b.structural grouping of people to accomplish a set of objectives.c.structural grouping of managers and subordinates who are attempting to increase profits.d.systematic grouping of people to establish pro
10、cedures, rules, and regulations.14.Operatives can BEST be described asa.Those who actually do the tasks of an organization.b.Those who work anonymously behind the scenes.c.Manual laborers.d.Those who supervise others.15.The managers who work most closely with the operatives are known asa.top managem
11、ent.b.middle management.c.first-line managers.d.operative managers.16.The level of management that translates the goals of the organization into specific plans that lower-level managers can perform is known asa.top management.b.middle management.c.first-line managers.d.operative managers.17._ are re
12、sponsible for making decisions about the direction of the organization and establishing policies that affect all organizational members.a.Operativesb.Top managersc.Middle managersd.First-line supervisors18.Performing the task right and considering the relationship between inputs and outputs isa.effe
13、ctiveness.b.goal attainment.c.efficiency.d.a management characteristic.19.If you get more output for a given input, you havea.decreased effectiveness.b.increased effectiveness.c.decreased efficiency.d.increased efficiency.20.In an organization, _ translate(s) into goal attainment.a.effectivenessb.ef
14、ficiencyc.resource minimizationd.managerial functions21.If a college cuts the cost of an education by using mostly part-time faculty and at the same time fails to adequately educate its students, it can be said to be doing the wrong things well. In other words, the college isa.efficient and effectiv
15、e.b.efficient but not effective.c.effective but not efficient.d.neither efficient nor effective.22.Tims Tire Shop is concerned only with using the least amount of labor possible as it repairs/replaces the tires of its customers. Its primary goal isa.effectiveness.b.goal attainment.c.efficiency.d.management characteristics.23.All of the following are incl
