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1、2022年1月3938国开电大管理英语2试题及答案20_年1月3938国开电大管理英语2试题及答案 一、交际用语(每题2分，共10分) 1-5题：选择正确的语句完成以下对话，并将答案序号写在答题纸上。A.Sure， you can.Take it easy.B.Im sorry to hear that， C.Thats all right.答案A 2.-Why do you look unhappy.Whats the matter? -_A.Im satisfied with the good performance of the radio Ive just bought.B.Im gl
2、ad to have bought this radio at such a price.C.Im rather disappointed with the poor quality of the radio Ive just bought.答案C 3.-Our pany is doing a customer service questionnaire.May I take you a moment? -_-It will take at least two weeks.A.How soon will you finish our annual report? B.How often wil
3、l you finish our annual report? C.How long have you finished our annual report? 答案A 5.-Would you like to go to the concert with us? -_， but Ive promised to help Jim with his Chinese.Thank you all the same.A.I hate concerts B.Ill go with you C.I wish I could 答案C 二、词汇与构造(共计30分，每题2分) 6一20题：阅读下面的句子，从A、B
4、、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。you it will perform well soon.A.argue B.affect C.assure 答案C 12.Questionnaires are not suitable_some people.A.in B.for C.with 答案B 13.We should keep in mind_the feedback is very helpful for planning future meetings and events.A.what B.that C.when 答案B 14.The investor
5、 should be aware of the limitations of the financial statement analysis_the annual report.A.based on B.basing on C.base on 答案A 15.It is only by agreeing with their viewpoint and_that you will resolve the situation and send the customer away happy.A.suggesting a possible solution B.suggest a possible
6、 solution C.suggested a possible solution 答案A 16.The new year is just_. A.in corner B.around the corner C.outside the corner 答案B 17.Under no circumstance to tell lies_to the public.A.the panies are allowed B.are the panies allowed C.the panies will allow 答案B 18._a pany really wants is a candidate ha
7、s the right skills.A.What.that B.What.what C.That.that 答案A 19.He is_this pany.A.in charge of B.in the charge of C.under the charge of 答案A 20.The more information you can get，_in your field.A.the more petitive will you be B.you will be the more petitive C.the more petitive you will be 答案C 三、阅读理解(共40分
8、，每题4分) 21一25题：阅读以下短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage 1 PP HC and Goose neck are two organizations that do similar munity work.Each has hired a new staff member to make contact with and provide services to new parents.Elaine has accepted a job with PP HC.She has a degree in psychology but ha
9、s never done this type of work before.On her first day， after showing her to her desk and introducing her to colleagues， the director gives her a town map and a list of the names of the families she will be responsible for， and wishes her luck.After lunch， Elaine sets out to contact the families， wo
10、rried about what shell door say when she meets them. Mark has a degree similar to Elaines， and has just been hired by Goose neck.On his first day， he learns that his job will consist of training for the ne_t week.Mark spends two days going on family visits with e_perienced staff members， and discuss
11、es with them what they did and why.He role-plays some situations with other staff members， and gets some direct instruction from them.By the following week， when hes on his own， he feel she has a pretty good idea of what he needs to do， and how to go about it.And he knows that his training will cont
12、inue. Which situation would you rather be in， being thrown into the thick of things with no training or being trained to prepare for the work youre going to do? 21.What are PP HC and Goose neck? A.They are two panies that do similar business.B.They are two organizations that do different munity work
13、.C.They are two organizations that do similar munity work.答案C 22.Which degree does Elaine have? A.Psychology degree.B.Physiology degree.C.Sociology degree.答案A 23.Which of the following statements is TRUE according to the passage? A.Elaine has done this type of munity work so her organization doesnt
14、provide staff training.B.Mark has a clear idea of his job after the training.C.Mark knows his training es to an end.答案B 24.How is Mark trained to be prepared for his work? A.Mark spends two days on family visits with e_perienced staff members and discuss with them.B.Mark role-plays some situations w
15、ith other staff members and gets some direct instruction from them.C.Both A and B.答案A 25.What is the main idea of the passage? A.The importance of training.B.Different training ways.C.Elaine sand Marks work e_perience.答案C 26一30题：请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F“，并将答案写在答题纸上。Passage 2 Feedback from your customers is very important.The more information you have from them， the more petitive you will be in your field.The following techniques will help you know what the customers think of your business.(1) Ask your customers dire
