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1、2022-2023年福建省宁德市公共英语五级(笔试)真题一卷(含答案)学校:_ 班级:_ 姓名:_ 考号:_一、1.Listening Comprehension(15题)1.Part BDirections: You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLY ONCE.听力原文： When a consumer finds that an item she or he bought
2、 is broken or in some other way does not reach the standard of the manufacturers claim for it, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means
3、 the consumers may use to gain satisfaction.A simple and common method used by many consumers is to complain directly to the store manager. In general, the higher up the consumer takes his or her complaint, the faster he or she can expect it to be tackled. In such a case, it is usually settled in th
4、e consumers favor, assuming he or she has a just claim.Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.Complaining is usually most effective when it is done politely but firmly , and
5、 especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, The left speaker does not work at all and the s
6、ound coming out of the right one is unclear is better than this stereo does not work.The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the
7、 desired result , the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers rights.When a consumer finds that his purchase has a fault in it, what is the first thing he should d
8、o?A.Complain personally to the manager.B.Threaten to take the matter to court.C.Write a firm letter of complaint to the store of purchase.D.Show some written proof of the purchase to the store.2.听力原文：M: Have you settled in?W: Yes, I feel myself quite at home now. I havent got used to the food yet bu
9、t Im enjoying the life on campus.M: Good. Now wed better make sure you enjoy your studies. We offer a very wide range of options on the foundation course, as you know, but you can only take six courses. Do you know what you want to do yet?W: Yes, more or less; but Im not sure whether to do biologica
10、l sciences or German.M: Well, thats quite a difference. Lets see. youve selected to do: physical sciences, basic electronics, art and design, CAD. thats computer aided design and English.W: Yes, five courses.M: Thats quite a range. Dont you want to do maths or computer program-lining, for example?W:
11、 Well, Im interested in electronics in computers especially in writing computer games. Id like to produce educational software, educational games, eventually. Ive taught myself a lot of programming and I was good at maths. I dont think I need either of them.M: Then, why did you choose to do art and
12、design?W: Well, that will be good for my graphics. I need that to produce games.CAD, too. Ive never done computer aided design before.M: No.right.theyve got some powerful packages in the computer graphics and CAD offices.youll enjoy that. So.that leaves English. Its mostly English literature. I know
13、 your English is all right. But as a first year student, youll have to take the Cambridge Proficiency Test.W: All right.Who is the mail?A.Student advisor.B.Course teacher.C.Admissions officer.D.Department secretary.3. How many poems did Dickinson write?A.Almost 2,000. B.Nearly 1,000. C.800 D.1,200.0
14、04. Judging by the extraordinarily warm clothes some people wear, what might we learn about them?A.They may be homesick and feel insecure.B.They are either cold or very sick.C.They may try to attract other peoples attention.D.They want to protect themselves from physical injuries.5. What was the dis
15、cussion topic of the previous class meeting?A.New England mystery stories.B.Eighteenth-century English criticism.C.A comparison of poems of Dickinson and Whitman.D.The poems of Walt Whitman.6.Part BDirections: You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLY ONCE.听力原文：M：Now，Id like to say that I think that this government proposing to build more nuclear power stations in this country is really being stupidThe point about nuclear power is that we havent learnt to do away with the wasteWe havent
