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1、2021年黑龙江省绥化市公共英语五级(笔试)学校:_ 班级:_ 姓名:_ 考号:_一、1.Listening Comprehension(15题)1. What is the conversation mainly about?A.Giving up smoking.B.Keeping fit.C.Doing exercises.D.Eating sweets.2. What did Franklin set up between the northern and southern colonies?3. How many poems did Dickinson write?A.Almost
2、2, 000. B.Nearly 1, 000. C.800 D.1, 200.4.Part BDirections: You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLY ONCE.听力原文： When a consumer finds that an item she or he bought is broken or in some other way does not reach
3、 the standard of the manufacturers claim for it, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumers may use to gain satisfaction.A
4、simple and common method used by many consumers is to complain directly to the store manager. In general, the higher up the consumer takes his or her complaint, the faster he or she can expect it to be tackled. In such a case, it is usually settled in the consumers favor, assuming he or she has a ju
5、st claim.Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.Complaining is usually most effective when it is done politely but firmly , and especially when the consumer can demonstrate
6、what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, The left speaker does not work at all and the sound coming out of the right one is unclear is
7、 better than this stereo does not work.The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result , the consumer can go a step f
8、urther. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers rights.When a consumer finds that his purchase has a fault in it, what is the first thing he should do?A.Complain personally to the manager.B.Threa
9、ten to take the matter to court.C.Write a firm letter of complaint to the store of purchase.D.Show some written proof of the purchase to the store.5. The job of the Board of Directors is to administrate the company.A.True B.Fasle6. Fat cells block body heat from escaping quickly.A.Right B.Wrong7. Ju
10、dging by the extraordinarily warm clothes some people wear, what might we learn about them?A.They may be homesick and feel insecure.B.They are either cold or very sick.C.They may try to attract other peoples attention.D.They want to protect themselves from physical injuries.8. In which year did Colu
11、mbus take chili pepper to Spain?9. Who benefits most from inflation?A.Persons who have salaries according to long-term contracts.B.Persons who own businesses.C.Persons with old-age pensions.D.Persons with slow-rising incomes.10. MD decides companys policies and carries them out.A.True B.Fasle11. Wha
12、t does business concern usually do?12. Studying in an English-speaking country is a very effective way to learn English.A.Right B.Wrong13. A stroke victim can put gloves on both his hands.A.Right B.Wrong14.Part BDirections: You will hear 3 conversations or talks and you must answer the questions by
13、choosing A, B, C or D. You will hear the recording ONLY ONCE.听力原文： As you all know，log structures are gaining popularityThey are no longer just the simple country homes which we think of as the traditional log cabinSome upscale homes now incorporate natural round logs in sealing beams and wallsPeopl
14、e seem to think that the rounded logs give their homes a cozy warm atmosphereAnd even people who want to build a traditional log cabin on their own can buy a kit with precut logs that fit together like pieces of jigsaw puzzleBefore showing you some slides of modem log housesId like to introduce a li
15、ttle historical background on the subjectLog cabins were first built in the late 1600s along the Delaware River ValleyThe European immigrants who settled there brought centuries of old traditions of working with logsAnd in this heavily wooded area logs were the material in handLog cabins were the most popular in the early 1800s with the settlers who were moving westThey provided the answer to the pioneers need for a safe and sturdy home that an ordinary family could build quicklyThey had dirt floors and sliding boards for，windowsBut the log buildings that have probably had m
